Eligibility & Fees
Eligibility for Services
We provide quality medical care to all UNH students, employees, and dependent of employees (over the age of 18). While these services are student-focused, dependents of UNH students (who have paid the health fee) are eligible to be seen on a fee-for-service basis, depending upon the availability of appropriate health care providers.
We offer wellness education/counseling to all UNH students.
Students and staff must bring a UNH ID to their appointment.
Students can access services regardless of their insurance provider, but it is the student's responsibility to ensure their insurance provider will cover our services.
The Health Fee
When combined with health insurance, the health fee ensures a comprehensive care package at UNH.
The health fee is paid by all UNH degree students who take five or more credit hours/semester or non-degree students who take thirteen or more credit hours/semester. This fee ensures that students have access to wellness education, counseling and medical appointments without a copay, among other benefits. Health insurance is not billed for services covered by the health fee.
Health Fee Covers:
- Appointments/visits with our health care clinicians, nurses and Living Well staff with no co-pay
- 24/7 access to health care/advice
- Presentations, trainings, workshops, events, and classes
- Language line with interpreter services
- Access to ancillary services such as lab, pharmacy, and x-rays right at Health & Wellness
Health Fee Does Not Cover:
- Medical procedures
- Immunizations (incl. flu vaccine)
- Allergy injections
- Laboratory testing (incl. STI/HIV testing)
- Radiologist services
- Orthopedic equipment (e.g., crutches, splints)
- Massage therapy
- Mandated alcohol and other drug counseling and education
It is your responsibility to know your health insurance coverage. You are responsible for charges that are not covered by your health fee. We can bill your insurance for any medical charges, and your insurance may cover partial or full payment.
Please have your insurance ID card with you during your visit. We will need the name and address of your insurance company, the subscriber's name and address, the policy number and group number.
Once you provide us with your insurance information, we will assume that you want us to bill your insurance for future charges not covered by the health fee. If there is a particular charge you don't want to be billed to your insurance and you would like to pay for your visit out of pocket, you will need to notify the Business Office (Room 245) immediately following your visit.
We are considered 'in-network' with the following health insurance plans:
- Blue Cross/Blue Shield PPO
- Federal Blue Cross/Blue Shield
- Blue Cross/Blue Shield Indemnity
- Harvard Pilgrim
We can bill any insurance company, but cannot submit claims for medicaid. It is your responsibility to know your insurance benefits. If your insurance company does not pay, you are responsible for all charges. If you have any questions, please contact us at (603) 862-0066.
About Guests & Visitors
Visitors are only eligible to be seen for acute problems that arise during their stay. Payment is required at the time of service. As a courtesy, we can bill insurance and refund your money after we receive payment.
The General Public is only eligible for services provided by our Travel Clinic, such as immunizations. Payment is required at the time of service. As a courtesy, we can bill insurance and refund your money after we receive payment.