Last Updated: May 27, 2022
The following frequently asked questions relate to health and well-being. If you are looking for FAQ's related to UNH operations, academics, etc. please visit the UNH Frequently Asked Questions page.
For Upcoming Vaccination & Booster Opportunities, please visit our COVID-19 Resources page.
If you have questions about COVID-19 policies at UNH, visit our Latest COVID-19 Guidelines Summary page.
- Health & Wellness offers COVID-19 primary vaccination as well as booster doses. Eligible individuals can receive Moderna, Pfizer, and Janssen/J&J vaccine any time we are open, by appointment. To make an appointment, please visit MyHealth&Wellness or call (603) 862-9355.
- Upload proof of COVID-19 booster and/or vaccination. This will affect your need to quarantine if you are a close contact. If you received a COVID-19 booster please upload your updated card to our secure MyHealth&Wellness portal as soon as possible. The information you provide will be confidential and used only for the purpose of confirming your vaccination status, consistent with our Notice of Privacy Practices.
- UNH Quarantine & Isolation Guidelines: Visit our Latest COVID-19 Guidelines Summary page
If you do not see your question listed below or need further clarification, our clinicians are available to assist UNH faculty, staff, students, and parents. A physician will email or call you back, usually within the same day. Please include your your contact information (name, email, phone number).
Frequently Asked Questions
If you have been vaccinated and/or received a booster, please let us know by uploading proof of your vaccination here.
Do you offer the vaccine and/or boosters at Health & Wellness?
Health & Wellness offers COVID-19 primary vaccination as well as booster doses. Eligible individuals can receive Moderna, Pfizer, and Janssen/J&J vaccine any time we are open, by appointment. To make an appointment, please visit MyHealth&Wellness or call (603) 862-9355.
Where else can I get my COVID-19 vaccine/booster?
To search other locations, visit vaccines.gov.
Who is eligible for a COVID-19 vaccine and/or booster?
Who is eligible for Primary vaccination?
Ages 5-17: Pfizer (2 doses, 21 days apart)
Ages 18+: Pfizer (2 doses, 21 days apart); Moderna (2 doses, 28 days apart); or single dose Janssen/J&J*
Who is eligible for booster vaccination?
Ages 5-17: Pfizer if greater than 5 months from completion of primary series
Ages 18+: Pfizer and Moderna if greater than 5 months from completion of primary series; Janssen/J&J if greater than 2 months from initial vaccination
Who is eligible for a second booster dose?
People ages 50 years and older may choose to receive a second booster dose, if it has been at least 4 months after the first booster.
Can I get a different type of vaccine for my booster than the one I got for my initial dose(s)?
Eligible individuals may choose which vaccine they receive as a booster dose (assuming there are no known contraindications, such as anaphylaxis).
If you received J&J/Janssen as an initial dose and it has been at least 2 months, everyone ages 18 years and older should get a booster dose of either Pfizer-BioNTech or Moderna (mRNA COVID-19 vaccines) in most situations.
If I've gotten a booster, should I re-upload or update my vaccination information on MyHealth&Wellness?
If it was obtained outside of Health & Wellness, then yes, you should update your vaccination record and upload your card in the MyHealth&Wellness portal. If it was obtained at Health & Wellness, we will update your records.
What if I lost my vaccination card?
If you’ve lost your card or don’t have a copy and were vaccinated in NH, visit this website to find contact information for the state in which you received your vaccination.
If you have previously submitted your vaccine card to Health & Wellness, you may contact us for assistance.
You could also contact your state or local health department’s immunization information system (IIS) for assistance.
If I'm fully vaccinated and have also had a COVID-19 breakthrough infection recently, can I still get a booster dose?
Yes, as long as you have completed your full isolation period, you are without fever, and your symptoms have improved.
Can I get vaccinated if I’m currently sick with COVID-19?
No. You should wait until you have fully recovered and are no longer in isolation. This also applies if you’ve already had your first dose of the vaccine.
Can I safely get the COVID-19 vaccine and the flu vaccine at the same time?
Yes. The COVID vaccine is authorized to be given at the same time (or in the same time frame) as the flu vaccine.
If I’ve already had COVID-19, won't I have natural immunity? Do I still need to get vaccinated and boosted?
Yes, it is highly recommended. There isn’t enough evidence to know how long you carry antibodies after being infected with the virus. It is also possible to get re-infected with COVID-19 after you’ve already had it.
The best way to protect yourself from COVID-19 infection or re-infection is to get vaccinated and boosted.
Are there side effects I should worry about? Could the vaccine give me COVID?
Vaccination will not give you COVID, since none of the vaccines carry live virus.
You may experience some side effects. These are normal signs that your body is building protection. “The most common side effects are pain and swelling in the arm where you received the shot. In addition, you may have fever, chills, tiredness, and headache. These side effects may affect your ability to do daily activities, but they should go away in a few days. Learn more about what to expect after getting a COVID-19 vaccine.” (CDC)
It is important to know that it is possible to get COVID-19 soon after you’ve been vaccinated or boosted because it takes a few weeks for the body to build immunity. This means that it’s especially important to keep following public health guidelines while you are in between doses of the vaccine and after 2 weeks have passed since your second dose and booster dose.
What does it mean to be fully vaccinated? What about "up-to-date"?
You are considered "up-to-date" if you have also received your booster dose.
You are considered fully vaccinated:
- 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
- 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine
If you don’t meet these requirements, you are NOT fully vaccinated. The CDC recommends individuals keep taking all precautions until they are fully vaccinated. If you have a condition or are taking medication that weakens your immune system, you may NOT be fully protected even if you are fully vaccinated. Talk to your healthcare provider. Even after vaccination, you may need to continue taking all precautions.
Do I need to wear a mask and avoid close contact with others if I'm up-to-date with my COVID vaccine?
Even if you are up-to-date on your vaccinations for COVID-19, take these steps to protect yourself and others (according to CDC):
- It is always a good idea to avoid close contact when possible.
- If you are in an area with high numbers of COVID-19 cases outside UNH campus, consider wearing a mask in crowded outdoor settings and when you are in close contact with others who are not fully vaccinated.
- If you have a condition or are taking medications that weaken your immune system, you may not be fully protected even if you are fully vaccinated. You should continue to take all precautions recommended for unvaccinated people, including wearing a well-fitted mask, until advised otherwise by their healthcare provider.
- If you are fully vaccinated, wear a mask indoors in public if you are in an area of substantial or high transmission.
- At UNH, you are not required to wear a mask indoors or outdoors, except in health care facilities (including Health & Wellness), as part of regular PPE in labs, on public transportation including Wildcat Transit, and for individuals who were recently in isolation or quarantine and need to mask for 10 days.
Can people who are fully vaccinated still get and/or spread COVID-19?
Though people who have been vaccinated are much less likely to get sick, all vaccines carry the possibility of breakthrough cases (see definition in Glossary section below). Even with high effectiveness, a small percentage of fully vaccinated people can still get sick, be hospitalized, or die from COVID-19.
Asymptomatic infections are possible as well. Because it takes about 2 weeks to fully build protection after being vaccinated, it is also possible for someone to get infected just before or just after vaccination and then get sick.
Learn more at "What You Should Know About the Possibility of COVID-19 Illness After Vaccination" from the CDC.
What should I do if I receive a positive COVID-19 test result?
If you test positive on a COVID-19 test processed through UNH, you will be contacted by a member of the Health & Wellness staff. Be sure to check your email for results and instruction.
If you receive test results from an outside provider (e.g., local urgent care), please upload your positive result to this form.
Everyone who tests positive (vaccinated or unvaccinated) will be required to isolate.
Will I continue to test positive if I've recovered from COVID-19 infection?
Patients who have recovered from COVID-19 can continue to have detectable levels of the virus in upper respiratory specimens for up to 3 months after illness onset. Once you've tested positive either through the UNH testing program or from an outside provider in which you uploaded your positive result, DO NOT test again through the UNH testing program until your 90 days have passed.
What should I do if I think I might have COVID-19 symptoms?
If you are experiencing symptoms, don't wait for your next scheduled test. DO NOT use the drop boxes if you have symptoms; make an appointment at Health & Wellness for evaluation and testing. Your regular testing schedule—shown in Wildcat Pass—will automatically adjust to the appropriate next due date after your last test.
Faculty and staff: Self-isolate and call your Primary Care Provider (PCP) or other health care clinician for guidance. UNH Durham employees may call (603) 862-9355 to speak with a UNH Health & Wellness staff member.
See Glossary of Terms section below for definition of close contact.
What do I do if I test positive for COVID-19 or if I'm a close contact of someone diagnosed with COVID-19? Do I have to isolate or quarantine?
Please refer to the NH State Quarantine and Isolation guidelines page for details.
What do I need to know about variants?
- New variants of the virus are expected to occur.
- Slowing the spread of the virus, by protecting yourself and others, can help slow the emergence of new variants.
- The Omicron variant causes more infections and spreads faster than the original SARS-CoV-2 strain of the virus that causes COVID-19.
- Getting a vaccine reduces your risk of severe illness, hospitalization, and death from COVID-19. Staying up to date on your COVID-19 vaccines, which includes getting a booster when eligible, further improves your protection.
For more information about variants, visit the CDC's Variants page.
Are masks still effective? What kind should I wear?
Correct and consistent mask use is a still critical step everyone can take to prevent getting and spreading COVID-19, especially if you are sick with COVID-19 or within 10 days of becoming symptomatic/testing positive. Masks work best when everyone wears them, but not all masks provide the same protection. When choosing a mask, look at how well it fits, how well it filters the air, and how many layers it has.
How does COVID-19 spread?
“COVID-19 spreads when an infected person breathes out droplets and very small particles that contain the virus. These droplets and particles can be breathed in by other people or land on their eyes, noses, or mouth. In some circumstances, they may contaminate surfaces they touch. People who are closer than 6 feet from the infected person are most likely to get infected.” Asymptomatic people who are infected but do not show symptoms are able to spread the virus to others. (CDC)
Can I get re-infected with COVID-19 if I’ve already had it?
Yes, especially with the emergence of new variants of COVID-19. (CDC)
What are the most important steps I can take to prevent the spread of illness?
Everyone can do their part to help prevent the spread of COVID-19 and other illnesses.
- Get vaccinated. It is the best way to prevent serious illness to you personally, and helps to reduce transmission of COVID-19.
- Stay home when you experience symptoms (coughing, runny nose, sore throat, fever, etc.).
- Wash your hands! Scrub for 20 seconds. Regular soap and water are best, and hand sanitizer is a good alternative.
- Wear a mask:
- If you are experiencing symptoms.
- If you have been exposed to someone with COVID-19, quarantine for 5 days and monitor for symptoms and wear a mask for 10 days.
- If the sign at the door says "Mask Required." Follow the rules of the space you're entering.
- If the indoor space is mask optional or outdoors, the CDC recommends wearing masks in public when other social distancing measures are difficult to maintain.
- Even if outdoors or in a space where masks are optional, if you would like to wear a mask, please wear one.
- Spend time with others outside, rather than inside, whenever possible.
What are the travel guidelines (e.g., testing, mask-wearing, precautions) for vaccinated and unvaccinated individuals?
- Delay travel until you are up to date with your COVID-19 vaccines.
- Check your destination’s COVID-19 situation before traveling. State, tribal, local, and territorial governments may have travel restrictions in place.
- Wearing a mask over your nose and mouth is required in indoor areas of public transportation (including airplanes) and indoors in U.S. transportation hubs (including airports).
- Do not travel if you are sick, tested positive for COVID-19 and haven’t ended isolation, had close contact with a person with COVID-19 and haven’t ended quarantine, or are waiting for results of a COVID-19 test.
- If you are not up to date with your COVID-19 vaccines and must travel, get tested both before and after your trip.
More details can be found here.
Is there a requirement for quarantine if I travel outside NH?
What are the current global travel advisories?
What are the current local travel advisories?
New Hampshire Department of Health and Human Services (NH DHHS) updates for travel requirements can be found here.
How many cases of COVID-19 are there in the United States?
How many cases of COVID-19 are there in New Hampshire?
NH Division of Public Health Services provides the number of positive, possible, and fatal cases in NH, at https://www.nh.gov/covid19.
Where can I get more information on the virus and what UNH is doing to protect the community?
What are the symptoms and complications of COVID-19?
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus.
People with these symptoms may have COVID-19:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
This list does not include all possible symptoms. Read more about COVID-19 Symptoms here.
Why might someone blame or avoid individuals and groups and create stigma because of COVID-19?
“Stigma is associated with a lack of knowledge about how COVID-19 spreads, a need to blame someone, fears about disease and death, and gossip that spreads rumors and myths.” People who experience stigma may also face discrimination. For more information about stigma and how to reduce it in your community, visit the CDC website.
If you have observed or experienced an incident of bias or hate, discrimination and/or harassment, please report the incident using the reportit!_form or contact the Affirmative Action and Equity Office at email@example.com or (603) 862-2930 Voice / (603) 862-1527 TTY / 7-1-1 Relay NH.
The pandemic has caused an increase in feelings of worry, stress, sadness, etc. Is this normal? What can I do?
Feeling anxious, stressed, scared, and/or worried are normal reactions to current events. . These emotions can help motivate us to be informed and take actions to protect ourselves and others:
- Get adequate sleep, eat well, move your body, hydrate, do things that help to relax your body and mind—these actions strengthen our immune systems and our emotional well-being!
- Know the facts about the virus and getting accurate information from reliable sources.
- Take breaks from media, including social media.
- Stay connected to family, friends, and other support systems.
- Acknowledge your feelings instead of suppressing them. It can be helpful to write down your feelings and list what is making you feel this way. Acknowledging feelings also includes acknowledging how others feel. Telling yourself or others not to worry, be stressed, or panic only tends to make ourselves and others feel worse.
- Be kind and compassionate with yourself and others.
- Living Well Services at Health & Wellness provides education, counseling, wellness coaching, support, and resources to maintain and improve emotional wellness. Make a telehealth appointment with a Wellness Educator/Counselor or Wellness Coach.
- WellTrack is a self-guided and interactive resource to support your mental health and well-being. It’s easy to use and free-of-charge to UNH students. Based on cognitive-behavioral approaches, the app can help you identify, understand and address Anxiety, Depression, Resiliency and Public Speaking. WellTrack can be used alone or in conjunction with psychotherapy.If you find the emotions you are experiencing are impacting your daily life and functioning, reach out for help:
- Students at UNH-Durham can contact Psychological and Counseling Services (PACS) 603-862-2090.
- Students at UNH-M can contact The Mental Health Center of Greater Manchester (MHCGM) on campus (603) 641-4170 or directly (603) 668-4111.
- Students at UNH Franklin Pierce School of Law can contact Riverbend Community Mental Health 603-228-1600 for an appointment or if crisis 1-844-743-5748.
- Employees can contact the Employee Assistance Program (EAP) 1-800-424-1749.
- The Suicide Prevention Lifeline is available for those in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals: 1-800-273-8255.
- Managing Fears and Anxiety around the Coronavirus (COVID-19) (Harvard)
- Coping With Stress (CDC)
Am I at greater risk of COVID-19 if I smoke or vape?
Yes, being a current or former cigarette smoker increases your risk of severe illness from COVID-19 (CDC).
Health & Wellness is here to support anyone who is interested in reducing or quitting their use. Students may also schedule free telehealth appointments for Wellness Education/Counseling online and utilize our many virtual programs for additional support.
The following is a list of terms used widely with regard to COVID-19.
A vaccine breakthrough infection is defined as the detection of SARS-CoV-2 RNA or antigen in a respiratory specimen collected from a person ≥14 days after they have completed all recommended doses of a U.S. Food and Drug Administration (FDA)-authorized COVID-19 vaccine. In other words, it is a COVID-19 infection in an individual who has been fully vaccinated against COVID-19.
Household Close Contact
Household Close Contact (HCC): any individual who lives and sleeps in the same indoor shared space as another person diagnosed with COVID-19 (either a temporary or permanent living arrangement), leading to close contact and potential repeated exposure to the person with COVID-19. This includes situations where there may be temporary but prolonged exposure such as occurs as sleep-over events, shared camp cabins, vacation rentals, etc.
Non-Household Close Contact
Non-Household Close Contact (NCC): any individual who was within 6 feet of a person with COVID-19 for a cumulative time of 15 minutes or more within a 24 hour period, but is not a household contact.
Community Spread: Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.
Flattening the Curve
Flattening the curve (Harvard): refers to the epidemic curve, a statistical chart used to visualize the number of new cases over a given period of time during a disease outbreak. Flattening the curve is shorthand for implementing mitigation strategies to slow things down, so that fewer new cases develop over a longer period of time. This increases the chances that hospitals and other healthcare facilities will be equipped to handle any influx of patients.
Isolation vs. Quarantine
Isolation vs. quarantine: both help protect the public by preventing exposure to people who have or may have a contagious disease.
- Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.
- Isolation separates sick people with a contagious disease from people who are not sick.
Social distancing vs. Physical distancing
Social distancing vs. Physical distancing: The CDC defines social distancing as "remaining out of congregate settings, avoiding mass gatherings and maintaining distance (> 6 feet) from others when possible." Examples include working from home, closing schools, canceling large gatherings.
Health & Wellness has recently begun using the term “physical distancing” rather than social distancing to acknowledge that we need social connection (virtually and safely) even as we work to keep ourselves and others healthy through physical distance.
- UNH Coronavirus Page: COVID-19 at UNH Information
- UNH Together Page: Guidelines for Prevention
- Additional Frequently Asked Questions (CDC)
- Coronavirus Disease 2019 (COVID-19) (Centers for Disease Control and Prevention – CDC)
- State of NH Public Health Guidance (NH Department of Health & Human Services)
- NH Residents can call 2-1-1 with questions
- Vaccination information
- COVID-19 Advice for the Public (World Health Organization)
- FAQ: Medicines, testing, food, animals, hand sanitizer, etc. (Food & Drug Administration)
- Travel Notices Related to COVID-19 (CDC)
- Coronavirus Resource Center (Johns Hopkins University)