If I need or want to pursue my degree from UNH fully remotely, will I be able to do so?
Yes. The university is committed to providing equitable remote options for vulnerable/at-risk populations and meeting the needs of students whose health or personal circumstances require them to learn remotely.
Do faculty have the right to opt out of in-person interaction with students based on personal or family health concerns?
Employees can request reasonable temporary accommodations under the Americans with Disabilities Act (ADA).
Why are some classes I’m taking only offered online?
Due to reduced density in classrooms and faculty availability some classes are only offered online. In addition, some classes involving labs or equipment require a physical presence.
Will there be classes the week of spring break?
Yes. The university will not close for spring break. Instead, there will be no classes Friday, March 19, and Friday, April 16.
How will classrooms be cleaned and sanitized?
We will continue to provide enhanced cleaning throughout our campuses with increased attention to frequently touched surfaces. In addition, we have increased the use of disinfectant (in addition to normal multipurpose cleaner) in common areas. The university also provides hand sanitizer in areas of public access in campus buildings to help promote hand hygiene.
How can I work on my research project?
The library’s digital resources may be accessed anywhere to find peer-reviewed literature for papers and some research projects. Review the research guides or reach out to a subject librarian anytime.
I am a student with a disability. How can I receive accommodations for online learning?
If you are already registered with Student Accessibility Services contact your access coordinator with specific questions. If you are not registered, please do so.
Does UNH masks and other personal protective equipment?
Guidance from federal and state sources helps to determine the levels of personal protective equipment required for all faculty, staff, students and visitors. Necessary equipment will be provided.
If we need to quarantine for two weeks, will accommodations be made for labs and classes that we can’t attend?
Accommodations will be made for any member of the community who is required to quarantine.
How do I request permission to host an event or activity on UNH’s Durham campus? (Added Oct. 28, 2020)
Please carefully read the submission and review process. If your event meets ALL of the following criteria you do not need to submit a request for approval:
What is being done to ensure the traditional campus experience as much as possible?
The university is working to preserve the traditional campus experience to the greatest extent possible, with the necessary safety protocols and guidelines in place that protect students, faculty and staff.
How will you address students who break social distancing by partying off campus?
We expect everyone who comes to campus to observe our safety protocols and we expect our students will adhere to public health orders in the community. We are currently updating the students’ rules, rights and responsibilities and related policies to include compliance with COVID-19 public health requirements and sanctions/public health consequences for noncompliance.
Are libraries open?
Yes, the library is open for UNH students, faculty and staff who are currently involved in the UNH COVID-19 testing program and have an active Wildcat Pass. See COVID-19 page for more information and the hours page for the available hours for Dimond and the branch libraries.
Are football and other sports being played this fall? What about winter sports like hockey and basketball? (Updated Nov. 13, 2020)
The university's fall sports season was postponed in conjunction with UNH's league partners, the America East Conference and the Colonial Athletic Association. Winter sports will happen with continued strict adherence to all CDC, state and university COVID-19 guidelines. Sports postponed in the fall will be played this spring, pending any updates or changes to COVID-19 guidelines. Check schedules, virtual viewing opportunities and league announcements at www.unhwildcats.com.
Will employees have to use sick/personal time if they are exposed and quarantining for 14 days?
If an employee is directed to quarantine by a heath care provider or government entity, they should contact HR to review options for paid time under the Families First Coronavirus Relief Act (FFCRA).
When will staff start working on campus rather than working remotely?
Staff in student-facing roles are back on campus. Staff members who are currently working remotely should continue to do so unless and until instructed to return by their supervisor.
Have you considered the financial savings of going online for the next year, versus trying to open face to face and likely having to go online anyways once flu season hits?
University leadership considered many options before deciding to re-open its campuses for face-to-face instruction. UNH is primarily a residential institution and our students overwhelmingly told us they wanted to return.
If I am working remotely but need to come to campus for a brief meeting or to pick up something, do I still need to be tested first?
Will you be sharing a list of which staff and faculty are working remotely and which are not?
No. Student facing offices will be open with limited staffing. Those decisions are made at the individual level. Everyone will be checking their UNH email and voicemails to maintain regular operations whether on campus or remote.
What do I do if someone tests positive in my laboratory, classroom, area, or building? (Added Nov. 13, 2020)
If identified as a close contact, you are required to quarantine for 14 days. UNH Health & Wellness or NH DHHS will notify you if you are considered a close contact and will provide instructions. More information on quarantine procedures.
Begin enhanced health monitoring including temperature screening each morning. If you are identified as a close contact, and are in quarantine, begin enhanced health monitoring. If you develop COVID-like symptoms, but are not identified as a close contact, please stay home and seek medical advice.
If possible, wait to re-occupy rooms the positive individual was in for 24 hours. If re-occupancy after 24 hours is not possible, increase ventilation in the affected spaces by running the chemical fume hood in maximum flow mode or opening windows.
After 24 hours, disinfect high-touch surfaces in the room and any shared items or equipment. A supervisor, manager, instructor, or laboratory principal investigator may contact Facilities at 603-862-1437 to request enhanced disinfection of the affected room(s). Facilities will mobilize housekeeping services to perform enhanced disinfection of surfaces in the room, as dictated in the Facilities Adaptation Plan. Staff may perform their own surface disinfection using normal procedures; disinfection by housekeeping is not required.
Does UNH provide face shields and masks?
UNH has an extensive supply of testing equipment and PPE on hand for the semester and contracts for additional supplies. Every member of the community has been asked to bring at least three cloth masks to campus. In addition, UNH has a supply of surgical masks that allows for approximately 40 for every member of the university community.
Can we wear a face shield instead of a face mask? Updated Aug. 9, 2020
Face coverings are required for all. Face shields may be used by instructors who remain more than 6 feet from their class in front of the room if there is a mitigating circumstance, for example, a breathing issue, health-related condition, or student accommodation (needing to read lips) in the classroom.
Instructors are required to wear a face mask in any social interaction outside of the classroom or lab. The face shield is not an acceptable alternative for a face mask in any situation other than lecture or lab instructions when more than 6 feet distancing can be achieved.
Reusable face shields were ordered centrally and will be available for faculty upon request. Instructors are responsible for cleaning and disinfecting face shields according to the manufacturer's instructions.
Students are required to wear a cloth face mask. If you are unable to wear a mask, you should contact the office of Student Accessibility Services for assistance. If you are not wearing a cloth face covering and you do not have an approved accommodation to not wear one, you may be excluded from University programs and activities.
How will the mask and social distance requirements be enforced on campus – and off campus?
It is the responsibility of everyone on campus to where a mask and practice social distancing in buildings and public spaces. If you see someone not doing this, please ask them to comply. The COVID hotline can be used to notify the university of non-compliance or dangerous situations. What is the punishment? Anyone blatantly disregarding public health expectations will be addressed. If students violate those expectations a second time, they could be required to leave campus and continue their classes remotely.
Are the face masks being offered to faculty and staff N95-rated masks?
Are UNH branded cloth face coverings available for purchase at stores/online?
Yes. Our retail partners are selling UNH branded masks in stores and online, in places like the UNH bookstore and downtown Durham shops. UNH Innovation approves these requests, and has encouraged those producing masks/coverings to make them 3-ply for safety, and to include cleaning instructions with masks when they are sold.
How are air filtration systems in UNH buildings being addressed to prevent the spread of COVID and maintain fresh air circulation? What about in rooms that do not have windows, or windows that do not open?
Please review the Facilities COVID-19 Adaptation Plan for detailed information.
Is it safe to flush toilets? I’m worried that toilets without lids could spread disease through small droplets that get into the air when they’re flushed.
How often and thoroughly are staff and faculty areas cleaned?
In academic spaces, campus recreation, MUB, and housing, enhanced housekeeping is focusing on increased cleaning and disinfection of bathrooms and high touch surfaces (minimum of twice daily; sometimes more, depending on location and type of surfaces). Hand sanitizer is located at building entrances and elevator banks throughout academic buildings. Sanitizing wipes are also provided for all instructional areas. Dining locations will focus on increased cleaning and disinfection of high touch surfaces (serving counters, tables, door handles/pads, handrails, and transaction terminals) throughout the day. Finger scans will not be in use. Bathrooms are cleaned and disinfected twice a day. Hand sanitizer is located at building entrances and throughout service areas.
Is twice-a-day deep cleaning adequate for our busiest public spaces that may see hundreds of students in an hour?
Twice-a-day cleaning is the minimum.
How are off-campus parties and gatherings among students being controlled?
The university is working closely with town officials and local landlords to enforce public health standards around physical distancing, group size and mask wearing. All violations will be taken through the conduct system and students will be subject to removal from campus.
Who is working in the quarantine dorm and taking care of those students, and how are they being protected?
The quarantine dorms are staffed through a combination of telehealth, residence life and several registered nurses for monitoring and food delivery.
Are guests allowed on campus? In dorms? As guest speakers? Donors?
No guests are permitted in on-campus housing. We are encouraging those not partaking in our regular testing program (faculty, staff and students) not to come to our campuses in order to reduce the risk of spreading the virus onto the campus from other locations.
Do we need to be concerned about passing papers, books or instructional materials around classrooms?
In order to minimize risk as much as possible electronic distribution and sharing is recommended.
How are you making bus transportation safe while still providing adequate rider capacity?
University transportation will make all necessary modifications to ensure safety.
What are active cases?
Active cases are those individuals who tested positive for COVID-19 and are currently in isolation. Active case data is provided by UNH Health & Wellness in conjunction with the State of New Hampshire.
What does isolation mean?
Isolation is the separation of people who are ill or have tested positive from those who are not. Individuals who test positive for COVID-19 are required to isolate for 10 days from the onset of symptoms or from the date of their positive COVID-19 test. Once that 10 days is reached, the individual must be fever free for 24 hours with other symptoms improving to end isolation. The end date/time of isolation is determined by representatives of N.H. Department of Health and Human Services for each individual case.
What does quarantine mean?
Quarantine separates and restricts the movement of anyone who is a close contact of someone with COVID-19. Close contacts are quarantined to see if they become sick during the 14 days after they were last exposed to someone with COVID-19.
A close contact is defined as any individual who was within 6 feet of an infected person for at least 10-15 minutes during the infectious period, which begins two days before illness onset or two days prior to positive test collection and extends for at least 10 days from illness onset or a positive test. An individual who is in quarantine must continue to quarantine even if they receive a negative COVID-19 test result.
What does the Positive Daily Tests chart show?
This chart shows the number of daily positive COVID-19 tests for the most recent seven days based on the date of the COVID-19 test (when the specimen was collected). It is useful for seeing and comparing the number of new positives for COVID-19 tests that took place in the last seven days.
What does Average Daily Total Tests Conducted mean?
Average Daily Total Tests shows the average number of tests performed in the past seven-day period. All tests conducted are included in the calculation including those with positive, negative, inconclusive and no results. This data element is provided to show the average number of tests taking place per day within the UNH testing program.
What is the purpose of the Past 7 Days section on the dashboard?
This section is designed to provide insight into activity for the past seven days. This section shows the total number of negative and positive tests performed in the seven-day timeframe. This information is provided by population type and campus location. A positivity rate and prevalence rate of COVID-19 are also provided.
How is the positivity rate calculated?
The positivity rate is the number of positive tests divided by the sum of the positive and negative tests. Due to UNH’s testing protocol, which includes routine testing of individuals, the number of tests performed exceeds the number of individuals who are tested.
What is prevalence and how is it calculated?
Prevalence shows the occurrence of COVID-19 within the population that was tested. It is calculated by taking the number of positive tests divided by the number of people tested.
What does People Tested show?
The People Tested data point shows the number of individuals tested. It is available in two places on the dashboard and shows the number of people tested in the last 7 days as well as the number of individuals who have been tested since the start of the UNH testing program.
The Positive Weekly Tests numbers look wrong. Why don’t the counts match other data on the dashboard?
The Positive Weekly Tests shows the number of new positive tests by week based on the date of the COVID-19 test. Weeks are defined as Monday through Sunday. The weeks presented in this chart differ from the Past 7 Days section which is based on a rolling week and shows the last seven days of activity. Counts for the most recent weeks may be incomplete and will be updated as results are available.
Who needs to be tested?
All Durham undergraduate and graduate students, faculty, staff and contractors living in campus housing or planning to be on the Durham campus, or students living in Durham, Dover, Newmarket or Lee. If you are a member of the Manchester or Law School community, follow the testing schedule you have been provided.
How often do I need to be tested?
Durham students are tested twice a week; faculty, staff and contractors once a week.
What if I won’t be on campus at all?
If you will not be on campus for any reason you do not need to be tested unless you are a student living in Durham, Dover, Newmarket or Lee.
What if I’m not getting regular testing but I need to come to campus?
If you do need to come to campus for any purpose you must get tested, and have a negative result, within three days in advance of your visit. If you are not participating in regular testing, email firstname.lastname@example.org at least one week prior to receive instruction.
When do I get tested?
Durham undergraduate and graduate students will be tested, primarily by college, as follows:
EXCEPTION: If you are a student-athlete you will be tested Monday and Thursday mornings. Do not follow the testing scheduled for your college.
What happens if the test tube leaks when I flip it over to check the seal?
You need to complete a new testing sample.
What is the absorbent pad for?
The absorbent pad is included to soak up spilled liquid in the event a sample leaks. This helps protects lab workers and prevents the contamination of other samples.
What are the drop-off times?
Morning is 7 a.m.-noon
Afternoon is noon-6 p.m.
Evenings up to 8 p.m.
Where do I drop off my test kit?
Look for the gray sample drop box and large flag at the following locations. Do not give your test kit to anyone else to handle.
What if I miss a test?
Please adjust your plans to ensure that you deposit your test on the expected day and in the expected time window. This is critical to managing workflow in the lab, and disruptions jeopardize the ability to return test information in a timely manner. If you are late, you will receive a text and email reminder to turn in your test within 24 hours. If you do not turn in your test in 24 hours, your Wildcat Pass will show you are not in compliance and you will be required to meet with a member of the COVID response team. If you miss two test dropoffs without prior approval, your Wildcat Pass will be invalid and student conduct will contact you. Your Wildcat Pass will remain invalid and you will not be allowed on campus until your case is resolved. Failure to turn in a test a second time will result in a conduct hearing and may result in your removal from campus.
What if I sabotage my test kit?
Any intentional attempts to jeopardize testing accuracy or processes (e.g. submitting someone else’s nasal swab as your own or providing invalid specimens) will result in severe disciplinary action.
What if I didn’t get tested at the Whittemore Center and don’t have self-test kits?
If you are not participating in regular testing, email email@example.com at least one week prior to receive instruction.
How will I get more test kits? What if I run out? What if I lose my labels?
If you run out prior to the next testing kit distribution or lose your labels go to MUB 213.
What if I am unable to perform a self-swab due to a disability?
Faculty, staff and students with disabilities in need of assistance should contact UNH Health & Wellness at (603) 862-9355. UNH Health & Wellness can assist in arranging an appointment for testing/swabbing.
Will Wildcat Pass tell me if I miss a test?
No. Wildcat Pass will only tell you if you are in compliance or not with all the protocols required for you to be on campus and participating in face-to-face activities. By checking Wildcat Pass every morning, you will know if you are in compliance and whether or not you have a pass for that day. Depositing a test on time will earn you a pass. If you miss a test, you will not earn a pass. Wildcat Pass will provide information on why you are not in compliance, as well as information on how to become compliant. If missing a test is the reason, you need to complete your self-swab ASAP, and contact firstname.lastname@example.org to restore your pass. As long as you drop off your test in one of the approved drop boxes, Wildcat Pass will show compliance the following morning.
I’m a graduate student, and I am on an assistantship at UNH. What is my testing schedule?
You are considered a student first and should follow the student schedule for testing.
I’m a student enrolled full-time but won’t be on campus; what testing do I have to do?
Undergraduate and graduate students who are enrolled full-time but won’t be on campus do not have to be tested unless they will in Durham, Dover, Newmarket or Lee. However, if you have to come to campus for any purpose you must get tested and have a negative result within three days in advance of your visit. Students who are not participating in regular testing but need to go to campus should get a self-swab test kit at MUB 213.
What if I had COVID within the past 90 days?
A positive test exempts you from additional testing for 90 days from your time of illness unless you become ill. You do not, and should not, attempt to try to test negative after a positive. Please fax your positive test result to Dr. Peter Degnan, medical director at Health & Wellness, at (603) 862-4259 if you haven’t already done so.
How will I get my test results?
See above for instructions on how to access your test results. Results will be sent to you via your UNH email. Please update your contact information to ensure you receive your results.
What will happen after I test positive, or if someone close to me tests positive?
If your test indicates that you may be positive for COVID-19, you will be contacted by UNH Health & Wellness for further evaluation.
Health & Wellness may request an additional sample for confirmatory testing. Meanwhile, you will be required, per the N.H. Department of Health and Human Services, to enter into self-isolation for at least 10 days to avoid passing the infection on to others. If you are unable to isolate in your current residence or permanent home, you may be eligible for on-campus isolation housing.
You will also be asked about roommates and other close contacts with whom you live. Health & Wellness will begin the close contact notifications of UNH community members. A close contact is defined as being within 6 feet of an infected individual for at least 10-15 minutes, regardless of mask use. The N.H. Department of Health and Human Services will also be notified. Close contacts require 10 days of self-quarantine. Self-quarantine is recommended to be completed at your local address or permanent home if the situation allows, but there will be limited quarantine housing available on campus.
During isolation or quarantine, you will maintain regular contact with Health & Wellness. If your health allows, you are encouraged to work with your instructors to determine how to continue to make progress in your courses. You do NOT need to tell your instructor anything about your medical condition. Your instructor will be notified, per normal processes, that you will be unable to participate in classroom or laboratory activities for non-academic reasons and that they should help you continue to make progress toward class completion. As always, it is your responsibility to stay on track with course requirements.
If I am required to stay in an isolation hall how will I eat?
UNH Dining will prepare boxed meals and deliver them to your door. They will take into consideration dietary needs.
How will the university keep up with processing so many tests?
UNH’s test lab uses pooled testing to process the high volume of samples that need to be collected from the UNH community to ensure the campus is safe. Pooling samples involves mixing several samples together in a batch, or pool, and then testing that pool as one sample.
If the pool does not test positive for COVID, all individuals in that pool will be considered compliant until their next test. If the pool tests positive for COVID, the lab will retest each sample individually to determine the source of the positive result. This retesting will be prioritized by the lab. Pooling is a time-tested and efficient technique for high-volume testing.
How will UNH ensure that students don’t spread COVID in Durham and local communities?
UNH has launched a comprehensive public health campaign and required every student returning to one of its campuses to sign an informed consent form to acknowledge their understanding and acceptance of expectations. Students must follow those guidelines both on and off campus and comply with all town ordnances.
Is there a threshold of cases that would cause UNH to go remote again?
UNH will be closely monitoring cases and hospitalizations on its campuses and in the state in partnership with NH DHHS and will follow all state and federal guidelines. We will post a dashboard of this data and trends as allowed by HIPAA and the NH DHHS.
If faculty/staff become sick, why isn’t UNH allowing them to stay in a quarantine room on campus, instead of at home where they may make family members sick?
We anticipate that faculty or staff that have to quarantine would be more comfortable and prefer to quarantine at home. That is the first option for students as well. Student quarantine beds are our top priority as they may not have an alternative. We will consider specific faculty or staff requests as necessary.
Is anything being done to improve the air filtration systems in buildings?
Yes. See the Facilities plan.
What is your liability if someone gets COVID on campus and dies?
UNH’s liability would be the same as in any case where a student contracts and suffers injury from a disease. Like other diseases, COVID-19 occurs in the broader society and cannot be excluded from our campuses. In fact, UNH anticipates some students will develop COVID-19 while on campus. That is precisely why we worked hard and spent significant resources to establish contact tracing protocols and develop quarantine and isolation facilities. As with other diseases, UNH cannot guarantee a student won’t catch COVID-19 and suffer injury. UNH wants every student considering returning to one of its campuses for the fall to clearly understand those facts and thoughtfully decide whether to return in-person or to continue their education online. Most importantly, UNH needs every student who decides to return to whole-heartedly join our community effort to reduce the risk of transmission.
Should students carry their “go bags” with them all the time?
Having a “go bag” ready in your living space is adequate.
Who will take care of students who need to quarantine? What will be provided to them?
Students in university quarantine space will be cared for by the university. Food, access to medical care and shelter will be provided.
Is UNH branded cloth face coverings be available for purchase at stores/online?
Yes. Our retail partners are selling UNH branded masks in stores and online, including the UNH bookstore and downtown Durham shops.
Can someone report a classmate or anyone on campus who’s not wearing a mask?
Yes, there will is a mechanism for reporting concerns including the COVID hotline and email.
Are there restrictions on students who work part-time jobs off campus, especially if they are in touch with many people in the public?
There are no restrictions from UNH for working off campus. Students are encouraged to follow all public health expectations.
What if a student leaves campus for a weekend? Do they need extra tests? Are they restricted on where they can go?
Students will be tested approximately every four days throughout the semester. Extraneous travel is discouraged. Please do not travel unless absolutely necessary.
If students are not able to continue on campus learning and are sent home by the university, will room and board be pro-rated?
A credit for unused portions of the room and board will be made available.
If students become sick and do not complete the semester, do they get a refund?
The university has a process through the dean of students’ office that supports them if they are unable to complete the semester. Those policies and supports remain in effect.
Why do we have to pay full tuition if we are taking classes online?
The tuition you pay is in exchange for learning, academic credit and certain non-academic services that will be provided whether in person, in a hybrid environment or entirely remotely. The faculty expertise and content will not change based on the modality.
What is UNH doing to ensure that they have adequate testing equipment and PPE?
UNH has an extensive supply of testing equipment and PPE on hand already for the semester and contracts for additional supplies.
Is UNH providing masks, and what kind – reusable cloth or disposable, and how many?
Every member of the community has been asked to bring at least three cloth masks to campus. In addition, UNH has a supply of surgical masks that allows for approximately 40 for every member of the university community.
Will you be closing sororities and fraternities to minimize large groups and parties?
No. Fraternities and sororities are required to follow the same public health guidelines.
What if I have a job offer on campus?
You will be required to follow all public health guidelines.
Is parking being increased to accommodate the increased number of students who may be commuting?
There is no additional parking available.
Will Hamel Rec be open, and will rec programs and teams continue this fall?
Yes, Hamel Rec is open with enhanced cleaning, lower density and a restriction on some team sports.
How will student organizations be affected?
Student organizations are expected to follow all public health guidelines around gathering size, mask wearing and physical distancing.
How often will common areas be cleaned?
Common areas will be cleaned and sanitized a minimum of two times per day.
How can UNH open the campus to tours to people from all over the country without increasing the risk of having COVID on campus?
Visitors to campus are required to follow all public health guidelines of the state and they attest to this. The tours have been modified to minimize time in buildings and use outdoor spaces for all Q&A.
Are there restrictions on where students can go in the community?
Students will need to follow all public health expectations both on campus and off.
What are the plans for the Class of 2020 graduation?
University administrators are still working on plans to safely celebrate the Class of 2020 in person.
Are faculty and staff required to sign the Wildcat Pledge?
What is Wildcat Pass?
The university created the Wildcat Pass tool to help members of its community keep track of their ongoing compliance status. If you are compliant, your Wildcat Pass will show a colorful symbol that fits the full screen of your mobile phone, computer or other electronic device. If you are not in compliance, you will receive a small text message instead of a full-screen symbol. That message lets you know what you need to do to become compliant.
How do I access Wildcat Pass?
How do I keep my Wildcat Pass valid?
I did what the Wildcat Pass said, and it still shows invalid. What now?
Follow the instructions provided on your pass.
If you need to pick up more kits or labels, go to MUB 213 or email email@example.com if you have questions regarding test kit pick-up.
If you are missing the update my profile form Update your profile now.
If you are missing the Wildcat Pledge compete the form now.
It may take up to two hours for your pass to clear after submitting these forms. Please plan accordingly.
My Wildcat Pass says that I am not in compliance with the travel quarantine attestation. What do I do?
Submit the attestation form saying either that 1) you do not need to quarantine because you are from New England or 2) that you have completed the 10-day quarantine prior to arrival on campus. Note that it will take four hours for an updated attestation to be registered with the Wildcat Pass. Please plan accordingly.
Do I still need a travel quarantine attestation if I am from New England?
My Wildcat Pass says that I am not in compliance with updating My Profile. What do I do?
Update your profile. Note that it may take up to two hours for an updated profile to be registered with the Wildcat Pass. If you are still being shown an invalid pass and you need to go to campus, call the hotline at 603-862-2020 (M-F 8:30 a.m. to 5p.m.) for an override for 24 hours.
My Wildcat Pass says that I am not in compliance with the Wildcat Pledge. What do I do?
Read and sign the Wildcat Pledge. Note that it will take up to two hours for an updated pledge to be registered with the Wildcat Pass. If you are still being shown an invalid pass and you need to go to campus, call the hotline at 603-862-2020 (Mon-Thu 8:30 a.m.-7 p.m., Fri 8:30 a.m.-5:30 p.m.) for a 24-hour override.
My Wildcat Pass says that I am not in compliance with testing. What do I do?
If you have a pre-arrival test result from a third-party vendor, go to https://covid-19.unh.edu and upload the test result.
If you have not picked up your self-test kits, email firstname.lastname@example.org.
If you have not gotten a test at all, email email@example.com.
You will not have a valid Wildcat Pass until you have a negative test.
I took my test, but I do not have a result yet. What do I do?
You are not allowed on campus and you will not have a valid Wildcat Pass until you have a negative test.
I made a mistake and my Wildcat Pass is invalid. I did what my pass said to correct the situation, but I am worried that I will be reported to student conduct. What do I do?
The first time your Wildcat Pass is invalid, you will receive an email that is not part of the discipline process. The second time your Wildcat Pass is invalid, you will not be able to make your pass valid again until your case is considered through conduct. If you have questions about the conduct process see the student conduct website. If you think the Wildcat Pass is mistaken email firstname.lastname@example.org.
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