COVID-19 Testing Resources

UNH’s COVID-19 testing program is underway!

Need a one-time exception to your testing schedule? Make the request here.

We’ve built a new, state-of-the-art lab to manage testing and results from our Durham, Manchester and Concord campuses. Together we can make testing a simple, routine and effective way to keep everyone safe, and our campuses open.

View COVID-19 Testing Dashboard


Watch this instructional video on how to self swab. You will receive your confidential results within 48 hours.

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Home Collection Kit: Testing Instructions


Follow the instructions below to complete your test. If you need additional assistance, contact Health & Wellness.

Downloadable Instructions

1

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Watch the Instructional Video Above

2

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Label

Fill out one barcode label with the date and time of sample collection. You should receive a sheet of personalized labels when you pick up your kits.

3

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Prepare

Affix one label on the vial. Cover the barcode that is already on the vial.

*You no longer need to place a label on the biosafety bag.*

4

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Prior to Test

Wash hands with soap and water for 20 seconds and dry, or use hand sanitizer.

5

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Prep for Collection

Remove swab from packaging.
Open from the side opposite the swab tip.

6

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Sampling

Gently and slowly swab the inside of your nostril for 15 seconds (as shown in the video). Repeat in the other nostril.

7

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Swab Securing

Place the swab (tip down) in the vial. Snap the swab handle by bending it firmly against the lip of the vial and dispose of the remaining piece. Screw the lid on the vial to seal securely. Make sure the top of the handle sits below the lip of the vial so the handle is not bent when the lid is sealed.
*NEVER fold the swab handle over to fit it in the vial.*

8

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Sample Securing

Place the sealed tube in the biosafety bag along with the absorbent pad and seal the bag. (In some kits, the absorbent pad may already be inside the biosafety bag.)

9

Sample Drop-off

Drop the sealed biosafety bag in the secured drop box at any collection point within 2 hours of sample collection. Please use the drop boxes located on the campus where you received your kits (e.g., if you received your kits in Durham, please use the Durham drop boxes).

Testing Kit Drop-off Locations


Durham Campus

 

UNH Manchester Campus

 

UNH School of Law Campus

 

Accessing Test Results

If you participated in regular testing over the fall semester or winter break you already have an account.

If you are new to the testing program please check your spam filter or junk mail folder if you don’t receive an account information email. Email will come from UNHCOVIDLab@unh.edu. This is a valid UNH address.
 
To login, go to https://unewhorchard.netsmartcloud.com/. You will be asked to put in the username and temporary password provided in the email you receive from UNHCOVIDLab@unh.edu. Once done you’ll be asked to update with a new password of your choosing. Because of the information security related to health records, there is no automated way to reset your password if you forget or misplace it. You’ll have to email unhcovidlab@unh.edu to set up a phone call for a password reset.
 
Once in the portal, you will see several pieces of information. In order to pre-print labels, we have to “order” each person several tests at a time. You may see three different representations of data:

  1. Tests that have been received, analyzed and approved will be shown in Bold lettering. Clicking on the Order ID number will pull up your individual report.
  2. Tests that have been ordered but not received will be in Italic lettering. This does not represent a problem it just shows that tests are expected in the future.
  3. Tests that have been ordered and received, will show a status of “Partial Result.”

The “Order Date” represents the date your barcodes were printed and NOT the date that your sample was dropped off. You’ll have to click on the order number to see more detail about any individual test. We’re working with the vendor to improve the user interface and make it clearer to look at individual tests within a larger order.

Frequently asked questions 


Do I need to continue to get tested if I receive a vaccine?
Yes, you will need to continue to test.

Who needs to be tested?
All Durham undergraduate and graduate students, faculty, staff and contractors living in campus housing or planning to be on the Durham campus, or students living in Durham, Dover, Newmarket or Lee. If you are a member of the Manchester or Law School community, follow the testing schedule you have been provided.

How often do I need to be tested?
Durham students are tested twice a week; faculty, staff and contractors once a week.

What if I won’t be on campus at all?
If you will not be on campus for any reason you do not need to be tested unless you are a student living in Durham, Dover, Newmarket or Lee.

What if I’m not getting regular testing but I need to come to campus?
If you do need to come to campus for any purpose you must get tested, and have a negative result, within three days in advance of your visit. If you are not participating in regular testing, email covid@unh.edu at least one week prior to receive instruction.

When do I get tested?
Durham undergraduate and graduate students will be tested, primarily by college, as follows:

  • College of Engineering and Physical Sciences: Tuesday and Friday mornings
  • Paul College of Business and Economics: Tuesday and Friday afternoons
  • College of Liberal Arts: Wednesday and Saturday mornings
  • College of Health and Human Services: Monday and Thursday mornings
  • College of Life Sciences and Agriculture/Thompson School: Monday and Thursday afternoons
  • Carsey, NRESS, Graduate Interdisciplinary Programs, Continuing Education or no college designation: Monday and Thursday afternoons

EXCEPTION: If you are a student-athlete you will be tested Monday and Thursday mornings. Do not follow the testing scheduled for your college.

I have switched colleges, do my testing days change?
Your testing days remain as assigned at the beginning of the semester; they will not update automatically if you change majors.  If you need to request a change to your schedule, please use this form: https://covid-19.unh.edu/test-optinout-survey

Do I still need to test if I get the vaccine?
Yes. You must continue with your regular testing schedule to have a valid Wildcat Pass to be on campus. 

I am an employee. How do I set my weekly testing schedule?
You will choose your weekly testing schedule when you pick up your test kits in MUB 213.

I am an employee working in a college. Do I test with the college?
No. You will choose your weekly testing schedule when you pick up your test kits in MUB 213.

I missed a test drop off. How do I clear my Wildcat Pass?
First, drop off a sample as soon as possible. If your Wildcat Pass went invalid because you are 24 hours or more past your sample drop-off window and it is the first time you missed a test, then your Wildcat Pass will clear automatically when your sample is received by the COVID lab. If it is the second time your Wildcat Pass went invalid because you are 24 hours or more past your sample drop-off window, then your Wildcat Pass will not automatically reset. Check your email for instructions.

What if I am an employee but only going to be on campus intermittently?

To come to campus, you must get tested and have a negative test three days in advance of your visit. There are different ways to submit a test result, so email COVID@unh.edu and describe your situation for the best option available.

What happens if I forget to drop off my self-test sample on time?

  • The same day a text and an email will be sent notifying you that you have not dropped off your testing sample at your assigned time.
  • You must complete the action required in that messaging to maintain a valid Wildcat Pass.
  • If the testing sample is not dropped off within the extended time allotted, your Wildcat Pass will be invalid.
  • If your Wildcat Pass is invalidated twice in a semester due to late submissions you will no longer have access to the UNH campus.  Your Wildcat Pass will remain invalid until your case is considered by student conduct and you will be required to continue your semester online at least until the conclusion of your case. If your case is not overturned, you will need to remain off campus for the rest of the semester and are not allowed on campus for any reason.

What happens if the test tube leaks when I flip it over to check the seal?
You need to complete a new testing sample. 

What is the absorbent pad for?
The absorbent pad is included to soak up spilled liquid in the event a sample leaks. This helps protects lab workers and prevents the contamination of other samples. 

What are the drop-off times?
Morning is 7 a.m.-noon
Afternoon is noon-6 p.m.
Evenings up to 8 p.m.

Where do I drop off my test kit?
Look for the gray sample drop box and large flag at the following locations. Do not give your test kit to anyone else to handle.

  • Holloway Commons (HoCo) Dining Hall: by turnstiles inside main door
  • West Edge Parking Lot: drive-up drop box
  • Stillings Dining Hall: by turnstiles inside main door
  • Hamel Recreation Center lobby
  • Philbrook Dining Hall: by turnstiles inside main door
  • A-Lot at the tunnel entrance
  • Health & Wellness lobby
  • Dimond Library: under the front covered walkway
  • Kingsbury Hall: in lobby of entrance facing SERC
  • Spaulding Hall: under the awning
  • UNH Manchester: Outside front entrance of 88 Commercial St.
  • UNH Law: Inside main lobby of 2 White St.

What if I miss a test?
Please adjust your plans to ensure that you deposit your test on the expected day and in the expected time window. This is critical to managing workflow in the lab, and disruptions jeopardize the ability to return test information in a timely manner. If you are late, you will receive a text and email reminder to turn in your test within 24 hours. If you do not turn in your test in 24 hours, your Wildcat Pass will become invalid. If you miss two test dropoffs without prior approval, your Wildcat Pass will be invalid and student conduct will contact you. Your Wildcat Pass will remain invalid and you will not be allowed on campus until your case is resolved. Failure to turn in a test a second time will result in a conduct hearing and may result in your removal from campus for the remainder of the semester.

What if I sabotage my test kit?
Any intentional attempts to jeopardize testing accuracy or processes (e.g. submitting someone else’s nasal swab as your own or providing invalid specimens) will result in severe disciplinary action.

What if I didn’t get tested at the Whittemore Center and don’t have self-test kits?
If you are not participating in regular testing, email covid@unh.edu at least one week prior to receive instruction.

How will I get more test kits? What if I run out? What if I lose my labels?
If you run out prior to the next testing kit distribution or lose your labels go to MUB 213.

What if I am unable to perform a self-swab due to a disability?
Faculty, staff and students with disabilities in need of assistance should contact UNH Health & Wellness at (603) 862-9355. UNH Health & Wellness can assist in arranging an appointment for testing/swabbing. 

Will Wildcat Pass tell me if I miss a test?
Click on “more info” to see the last submitted test on record as well as when your next test is due.  If you miss a test drop off you will receive a text and email reminder. If your Wildcat Pass is not valid, it will tell you the reason why it is not valid and how to fix it. By checking Wildcat Pass every morning, you will know if you are in compliance, and how to become compliant if you are not.

I’m a graduate student, and I am on an assistantship at UNH. What is my testing schedule?
You are considered a student first and should follow the student schedule for testing.

I’m a student enrolled full-time but won’t be on campus; what testing do I have to do?
Undergraduate and graduate students who are enrolled full-time but won’t be on campus do not have to be tested unless they will in Durham, Dover, Newmarket or Lee. However, if you have to come to campus for any purpose you must get tested and have a negative result within three days in advance of your visit. Students who are not participating in regular testing but need to go to campus should get a self-swab test kit at MUB 213.

What if I had COVID within the past 90 days?
A positive test exempts you from additional testing for 90 days from your time of illness unless you become ill. You do not, and should not, attempt to try to test negative after a positive. Please fax your positive test result to Dr. Peter Degnan, medical director at Health & Wellness, at (603) 862-4259 if you haven’t already done so.

How will I get my test results?
See above for instructions on how to access your test results. Results will be sent to you via your UNH email. Please update your contact information to ensure you receive your results.

What will happen after I test positive, or if someone close to me tests positive?
If your test indicates that you may be positive for COVID-19, you will be contacted by UNH Health & Wellness for further evaluation.

Health & Wellness may request an additional sample for confirmatory testing. Meanwhile, you will be required, per the N.H. Department of Health and Human Services, to enter into self-isolation for at least 10 days to avoid passing the infection on to others. If you are unable to isolate in your current residence or permanent home, you may be eligible for on-campus isolation housing.

You will also be asked about roommates and other close contacts with whom you live. Health & Wellness will begin the close contact notifications of UNH community members. A close contact is defined as being within 6 feet of an infected individual for at least 10-15 minutes, regardless of mask use. The N.H. Department of Health and Human Services will also be notified. Close contacts require 10 days of self-quarantine. Self-quarantine is recommended to be completed at your local address or permanent home if the situation allows, but there will be limited quarantine housing available on campus.

During isolation or quarantine, you will maintain regular contact with Health & Wellness. If your health allows, you are encouraged to work with your instructors to determine how to continue to make progress in your courses. You do NOT need to tell your instructor anything about your medical condition. Your instructor will be notified, per normal processes, that you will be unable to participate in classroom or laboratory activities for non-academic reasons and that they should help you continue to make progress toward class completion. As always, it is your responsibility to stay on track with course requirements.

If I am required to stay in an isolation hall how will I eat?
UNH Dining will prepare boxed meals and deliver them to your door. They will take into consideration dietary needs. 

How will the university keep up with processing so many tests?
UNH’s test lab uses pooled testing to process the high volume of samples that need to be collected from the UNH community to ensure the campus is safe. Pooling samples involves mixing several samples together in a batch, or pool, and then testing that pool as one sample. 

If the pool does not test positive for COVID, all individuals in that pool will be considered compliant until their next test. If the pool tests positive for COVID, the lab will retest each sample individually to determine the source of the positive result. This retesting will be prioritized by the lab. Pooling is a time-tested and efficient technique for high-volume testing. 

#unhtogether


Now more than ever, the health and safety of our UNH community depends on everyone acting with real Wildcat pride. Let's take care of each other.

  Learn More  

We’re here to help, 24/7. For health, safety and other pressing issues that are not addressed in our FAQs, please email covid@unh.edu or call the UNH COVID-19 hotline (603) 862-2020 between the hours of 8:30 a.m.-5 p.m. This is the most current and up-to-date information. For emergencies, dial 911.


If you notice a member of the UNH student body not following the UNH COVID-19 polices, you can submit a concern on the COVID Incident Reporting Form.