Frequently asked questions
Do I need to continue to get tested if I receive a vaccine?
Yes, you will need to continue to test.
Who needs to be tested?
All Durham undergraduate and graduate students, faculty, staff and contractors living in campus housing or planning to be on the Durham campus. If you are a member of the Manchester or Law School community, follow the testing schedule you have been provided.
What if I won’t be on campus at all?
If you will not be on campus for any reason you do not need to be tested.
What if I’m not getting regular testing but I need to come to campus?
If you do need to come to campus for any purpose you must get tested, and have a negative result, within three days in advance of your visit. If you are not participating in regular testing, email firstname.lastname@example.org at least one week prior to receive instruction.
Do I still need to test if I get the vaccine?
Yes. You must continue with your regular testing schedule to have a valid Wildcat Pass to be on campus.
I am an employee. How do I set my weekly testing schedule?
You choose your weekly testing schedule.
I am an employee working in a college. Do I test with the college?
No. You choose your weekly testing schedule .
What happens if the test tube leaks when I flip it over to check the seal?
You need to complete a new testing sample.
What is the absorbent pad for?
The absorbent pad is included to soak up spilled liquid in the event a sample leaks. This helps protects lab workers and prevents the contamination of other samples.
What are the drop-off times?
The drop boxes are open Monday at 9 a.m. through Friday at 4 p.m.
Where do I drop off my test kit?
- A-Lot tunnel
- Dimond Library: under front covered walkway
- Hamel Recreation Center: lobby
- Health & Wellness: inside main entrance
- Holloway Commons (HoCo): by turnstiles inside main door
- Kingsbury: Albert's Cafe lobby
- MUB 213 COVID office (closed until Sept. 20)
- Philbrook Dining Hall: by turnstiles inside main door
- Stillings Dining Hall: main entrance (locks Friday at noon)
- West Edge hut
What if I miss a test?
Your Wildcat Pass will move to inactive status. To move back to active status submit another test.
What if I sabotage my test kit?
Any intentional attempts to jeopardize testing accuracy or processes (e.g. submitting someone else’s nasal swab as your own or providing invalid specimens) will result in severe disciplinary action.
What if I didn’t get tested at the Whittemore Center and don’t have self-test kits?
If you are not participating in regular testing, email email@example.com at least one week prior to receive instruction.
How will I get more test kits? What if I run out? What if I lose my labels?
If you run out prior to the next testing kit distribution or lose your labels go to MUB 213.
What if I am unable to perform a self-swab due to a disability?
Faculty, staff and students with disabilities in need of assistance should contact UNH Health & Wellness at (603) 862-9355. UNH Health & Wellness can assist in arranging an appointment for testing/swabbing.
I’m a graduate student, and I am on an assistantship at UNH. What is my testing schedule?
You are considered a student first and should follow the student schedule for testing.
I’m a student enrolled full-time but won’t be on campus; what testing do I have to do?
Undergraduate and graduate students who are enrolled full-time but won’t be on campus do not have to be tested. However, if you have to come to campus for any purpose you must get tested and have a negative result within three days in advance of your visit. Students who are not participating in regular testing but need to go to campus should get a self-swab test kit at MUB 213.
What if I had COVID within the past 90 days?
A positive test exempts you from additional testing for 90 days from your time of illness unless you become ill. You do not, and should not, attempt to try to test negative after a positive. Please upload your positive test result.
How will I get my test results?
See above for instructions on how to access your test results. Results will be sent to you via your UNH email. Please update your contact information to ensure you receive your results.
What will happen after I test positive, or if someone close to me tests positive?
If your test indicates that you may be positive for COVID-19, you will be contacted by UNH Health & Wellness for further evaluation.
Health & Wellness may request an additional sample for confirmatory testing. Meanwhile, you will be required, per the N.H. Department of Health and Human Services, to enter into self-isolation for at least 10 days to avoid passing the infection on to others. If you are unable to isolate in your current residence or permanent home, you may be eligible for on-campus isolation housing.
You will also be asked about roommates and other close contacts with whom you live. Health & Wellness will begin the close contact notifications of UNH community members. A close contact is defined as being within 6 feet of an infected individual for at least 10-15 minutes, regardless of mask use. The N.H. Department of Health and Human Services will also be notified. Close contacts require 10 days of self-quarantine. Self-quarantine is recommended to be completed at your local address or permanent home if the situation allows, but there will be limited quarantine housing available on campus.
During isolation or quarantine, you will maintain regular contact with Health & Wellness. If your health allows, you are encouraged to work with your instructors to determine how to continue to make progress in your courses. You do NOT need to tell your instructor anything about your medical condition. Your instructor will be notified, per normal processes, that you will be unable to participate in classroom or laboratory activities for non-academic reasons and that they should help you continue to make progress toward class completion. As always, it is your responsibility to stay on track with course requirements.
If I am required to stay in an isolation hall how will I eat?
UNH Dining will prepare boxed meals and deliver them to your door. They will take into consideration dietary needs.
How will the university keep up with processing so many tests?
UNH’s test lab uses pooled testing to process the high volume of samples that need to be collected from the UNH community to ensure the campus is safe. Pooling samples involves mixing several samples together in a batch, or pool, and then testing that pool as one sample.
If the pool does not test positive for COVID, all individuals in that pool will be considered compliant until their next test. If the pool tests positive for COVID, the lab will retest each sample individually to determine the source of the positive result. This retesting will be prioritized by the lab. Pooling is a time-tested and efficient technique for high-volume testing.