Psychological and Counseling Services (PACS) is committed to serving UNH’s diverse campus community by providing students with support and education for their personal and academic success through confidential counseling, psychiatric consultation, outreach and prevention services. Our services are available to fully matriculated UNH Durham students.
Click on the following links for more information on:
- counseling and resources for students enrolled in the College for Professional Studies (CPS)
- information about crisis / urgent appointments
currently, pacs' average wait time for non-urgent Initial consultation: 3 business days
Which Appointment Is Right For You?
We have urgent or crisis appointments, appointments for ongoing care, and informational meetings.
Is this your very first PACS appointment this academic year?
- If yes, you can use our online scheduling for Initial Phone Consultations.
- If no, please call PACS at (603) 862-2090 (Relay NH: 1-800-735-2964) during regular business hours.
To make an appointment, you will need:
- Your student ID number
- Your full name
- Your contact information
For assistance with scheduling, please call PACS at 603-862-2090.
To ensure a clinician can reach you for your Initial Phone Consultation, please be sure to disable the Blocked Call and the Do Not Disturb features on your phone prior to the scheduled appointment call time.
schedule an initial appointment
What to Expect for Your Initial Phone Consultation
An Initial Phone Consultation is a 20-minute phone call with a therapist to assess your needs. At the scheduled time, you will receive a call from the therapist. It is important to answer the call promptly when it is received, and to be in a private, quiet location during the call.
During the call, the therapist will:
- Verify some information with you
- Ask questions about
- your current concerns
- your social and health history
- your future goals
- Discuss recommendations for treatment, referrals, and resources
What to Expect from an Informational Meeting with a PACS Peer Ambassador
If you would like to learn more about the range of resources at UNH that support student mental health, well-being, and success, we invite you to schedule a brief informational meeting with a PACS' Peer Ambassador.
Peer Ambassadors are available to meet with you:
- Monday afternoon between the hours of 3:00 pm and 4:00 pm
- Wednesday afternoon between the hours of 2:00 pm and 3:00 pm.
Community Referrals
Some students find that local, private providers offer the frequency or specialized care they are looking for. In such cases, PACS staff are happy to assist students in establishing care in the community.
For more information on finding a provider in the community, please visit this resource:
If you find that you need further assistance connecting with care in the community, please call PACS at (603) 862-2090.
No Show/Late Cancellation Fees
Due to high patient demand and the limited availability of appointments, PACS has instituted a "No Show and Late Cancellation Fee" policy.
