In the Fall of 2023, PACS expanded our services to improve the personalized care that is offered to students. Students are now able to establish non-urgent care with a PACS therapist by scheduling an Initial Phone Consultation. Scheduling can be done online or by calling PACS at (603) 862-2090.
Initial Phone Consultations are not counseling sessions, but an opportunity for a therapist to learn about your concerns and determine your needs so that we can collaborate with you to provide a tailored, or personalized care plan. During this consultation call, your counselor will seek to understand your concerns and make recommendations for next steps. These next steps may include care at PACS, suggestions for self-help, a referral to other on-campus resources and supports, and/or a referral to an off-campus mental health professional if you require a specific expertise or level of care that is not available at our center.
Benefits of Expanded Services
- The addition of initial phone consultations to PACS' clinical services will better position PACS to meet the increased demand for services and to respond to requests for care in a more timely fashion
- Our goal is for students to be able to schedule an initial phone consultation within three to five business days
- The initial phone consultation enables PACS therapists to offer more personalized support to students, resulting in more meaningful and effective services that reflect the individual's presenting concerns and the intensity of their distress
What to expect during an Initial Phone Consultation
An Initial Phone Consultation is a 20-minute phone call with a therapist to assess an individual's needs. It is not a counseling session. During the call, the therapist will:
- Verify some information with the individual
- Ask questions about their
- current concerns
- social and health history
- future goals
- Discuss recommendations and decide best next steps
Getting Started at PACS
If you are a student in crisis during normal business hours, please call us at 603-862-2090. If you are in crisis or need an urgent appointment, you will be seen within a few hours. If you are in crisis after normal business hours, call us at 603-862-2090 and select option “0” to connect with a crisis counselor with whom you can discuss your concerns.
If you do not need to be seen urgently but would like to speak with a therapist to discuss options for counseling and support, call PACS at 603-862-2090, or schedule an initial phone consultation online.
