1.) If students have unlimited access to the dining halls, why have Dining Dollars?
Dining Dollars are accepted at our retail establishments (Albert's, CornerStone 1926, Philbrook Cafe, UNH Dairy Bar, Union Court, Wildcatessen, Zeke's Cafe and all on-campus vending machines), open throughout the day and late at night, and can be used to purchase convenience items, school supplies, grab-and-go sandwiches, salads, pizza and coffee.
2.) What is the difference between Dining Dollars and Cat's Cache?
Dining Dollars are valid at all dining halls and in our retail establishments and vending machines. The perk is that when you use Dining Dollars to purchase items at Dining locations, you get a 5% discount at the register.
Cat's Cache is valid at all dining locations as well as on-campus and off-campus retail locations. You have to use Cat's Cache to do laundry in the dorms.
Dining Dollars carry over from fall to spring semester. Any remaining balance is nonrefundable and expires at the end of meal service in May.
Cat's Cache carries over semester to semester and year to year and is fully refundable.
3.) Do Faculty and Staff Meal Plans expire?
No, Faculty and Staff Meal Plans carry over semester to semester AND year to year and are fully refundable at any time.
4.) Can I add more Dining Dollars to my account?
Yes, with cash or check in the Dining ID Office in room 211 of the Memorial Union Building anytime (open M-F, 8a.m.-4:30p.m.) or billed to the student's university account (through the second week of the second semester) via our web site at https://www.unh.edu/business-services/remit/
Dining Dollar deposits may also be made at the Wildcatessen, Union Court, Holloway Commons, Philbrook Dining Hall, Dimond Library, Kendall Library, McConnell Hall and SERC C.
5.) Can I cash in some meals on my meal plan for Dining Dollars?
6.) Can other people use my ID card?
No. Your UNH photo ID, including everything programmed onto your card, is not transferable. Guests may use the dining hall with guest pass, an additional swipe of your ID card, Dining Dollars, Cat's Cache or cash. The card owner must be present.
7.) What if I have a food allergy or other nutrition concern?
Students with specific nutrition concerns or medically-restricted diets should meet with the registered dietitian, Rochelle L'Italien to review options for dining hall accommodations. While UNH Dining makes every effort to alert customers of items containing nuts through signage and recipe ingredient listings on our website, it is the responsibility of customers with food allergies or other nutrition concerns to make the final judgment on whether to eat the selected food. For questions about ingredients, please as a dining staff member.
8.) I am a parent trying to deposit money onto my child's Cat's Cache account online. How do I do this?
You can deposit money into your child's Cat's Cache account by going to: www.blackboard.unh.edu. Please do not log into the parent portal. Under "UNH-Dining (Cat's Cache) Guest Deposits" on the left side of the screen click on the "Cat's Cache Guest Deposit" link. Click on the "Make a Guest Deposit" button on the bottom. You will need to enter the student's last name with the proper capitalization and their 9 digit ID number and then click "Contribute". You will be asked for an amount and your credit/debit information. The money will be directly deposited onto your student's ID within minutes.
9.) What are Guest Passes?
Guest passes are included with all the UNH Dining meal plans and may be used to bring a guest into any dining hall. Additional guest passes are available for purchase at the Dining/ID Office.
10.) What are Meals to Go/Exchanges?
The Meal to Go option may be used for a takeout meal from any dining hall. The Meal Exchange option may be used to purchase food in the Union Court ($8 credit per meal) as an alternative to eating in the dining hall during peak lunch hours.
11.) What happens to my Faculty/Staff meal plan if I leave the University?
You may request to have them transferred to a non-photo ID card or get a refund for the balance. Stop by the Dining ID Office at least a week before you leave to determine what you’d like to do with the remainder of your meals.
12.) How do I get a refund for my Faculty/Staff meal plan?
Come to the Dining & ID Office to request your refund.
13.) Does my Faculty/Staff meal plan expire at the end of the semester?
No, your meal plan is valid until you use it or request a refund.