FAQ

Dining Dollars are accepted at our retail establishments (Albert's, CornerStone 1926, Philbrook Cafe, UNH Dairy Bar, Union Court, Wildcatessen, Zeke's Cafe and all on-campus vending machines), open throughout the day and late at night, and can be used to purchase convenience items, school supplies, grab-and-go sandwiches, salads, pizza and coffee.

Dining Dollars are valid at all dining halls and in our retail establishments and vending machines. The perk is that when you use Dining Dollars to purchase items at Dining locations, you get a 5% discount at the register.

Cat's Cache is valid at all dining locations as well as on-campus and off-campus retail locations. You have to use Cat's Cache to do laundry in the dorms.

Dining Dollars carry over from fall to spring semester. Any remaining balance is nonrefundable and expires at the end of meal service in May.

Cat's Cache carries over semester to semester and year to year and is fully refundable.

For those who have both Dining Dollars and Cat's Cache balances they can specify at the register which account they would like to draw from. 

Yes, you can add more Dining Dollars to your account with cash or a check in the Dining ID Office in room 211 of the Memorial Union Building anytime (open M-F, 8:00am- 4:30pm).  Please contact the Dining/ ID Office for more information at: id.office@unh.edu.
 

Cat’s Cache and Dining Dollars can be purchased several ways:

  • Check by Mail or payment in person at the Dining/ID Office
  • Wildcat Deposit Center
  • Online Payment

Purchase Cat's Cache and Dining Dollars in person or by mailing a check, payable to UNH, to the Dining/ID Office; be sure to include the student’s name and ID number. The amount of the check will be deposited into that student’s account and activated as soon as we receive it. Deposits can be made at the Dining/ID office. If you're a student you can also use a credit card or a debit card at one of our convenient Wildcat Deposit Centers located at Wildcatessen, Memorial Union Building (MUB), Holloway Commons, and Philbrook Dining Hall. You can also pay online.


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Dining Dollars can be ordered online via credit card through the Housing Portal and added to “webcat account”  (same as tuition): 

Order Dining Dollars Online






 



 

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Cat’s Cache can be ordered via credit card through the following portal:  

Order Cat's Cache Online

 

To access balances for Meal Plans, Dining Dollars and Cats Cache go to your MyUNH Portal account and choose the Cats Cache option. Once you are logged in you will see all the balances on your account. 

No.

No. Your UNH photo ID, including everything programmed onto your card, is not transferable. Guests may use the dining hall with guest pass, an additional swipe of your ID card, Dining Dollars, or Cat's Cache. The card owner must be present.

Meal plans are not transferable. Guests may use the dining hall with a guest pass from your meal plan, an additional swipe of your ID card using your swipe meal plan, Dining Dollars, or Cat's Cache. The card owner must be present. Additional purchases of guest and Meal to Go passes carry over to semester II if unused, and expire on the last day of meal service in May. Purchased passes are nonrefundable. Meals cannot be exchanged for Dining Dollars.

Guest passes are included with all the UNH Dining meal plans and may be used to bring a guest into any dining hall. 

You should immediately report a lost ID to the Dining ID Office. The card will be suspended and the balance of meals, Dining Dollars, Cat's Cache and guest passes can be protected. No temporary cards will be issued. Visit the ID Cards page for more information.

Students with specific nutrition concerns or medically-restricted diets should meet with the registered dietitian, Rochelle L'Italien to review options for dining hall accommodations. While UNH Dining makes every effort to alert customers of items containing nuts through signage and recipe ingredient listings on our website, it is the responsibility of customers with food allergies or other nutrition concerns to make the final judgment on whether to eat the selected food. For questions about ingredients, please ask a dining staff member. Further details summarized here.

You can deposit money into your child's Cat's Cache account by going to: https://my.unh.edu/task/durham/cats-cache. Click on the "Make a Guest Deposit" button on the bottom. You will need to enter the student's last name with the proper capitalization and their 9 digit ID number and then click "Contribute". You will be asked for an amount and your credit/debit information. The money will be directly deposited onto your student's ID within minutes.

If you are not using one of your Meals To Go and a Reusable To-Go Box, nothing is allowed to be taken out of the dining hall with the exception of:

  • One piece of whole fruit or
  • One cookie or brownie

You may refill your beverage upon leaving the dining hall. It must be contained in a travel mug/reusable cup only that is 32 oz. or less.

All other water bottles, containers and anything over 32 oz. are not acceptable. 

Violation of this policy can result in a $25 fine and/or loss of dining privileges.

You may request to have them transferred to a non-photo ID card or get a refund for the balance. Stop by the Dining ID Office at least a week before you leave to determine what you’d like to do with the remainder of your meals.

Come to the Dining & ID Office to request your refund.

The Premier, Campus, and Core meal plans are valid through the last day of meal service in the semester of purchase. Swipe meal plans are valid for the entire academic year, carry from semester I to semester II and are valid through the last day of meal service in May of the academic year in which the plan was purchased. Unused meals are not refundable.

The last day for cancellations, changes and refunds is the second Friday of the semester in which the meal plan was purchased.

We all face unanticipated challenges during our lives. Sometimes these challenges for students include food insecurity, housing and other financial concerns. UNH has a variety of supports to provide assistance during difficult times.

For more information, please visit student-life.