FAQ

Dining Dollars are accepted at our retail establishments (Albert's, CornerStone 1926, Philbrook Cafe, UNH Dairy Bar, Union Court, Wildcatessen, Zeke's Cafe and all on-campus vending machines), open throughout the day and late at night, and can be used to purchase convenience items, school supplies, grab-and-go sandwiches, salads, pizza and coffee.

Dining Dollars are valid at all dining halls and in our retail establishments and vending machines. The perk is that when you use Dining Dollars to purchase items at Dining locations, you get a 5% discount at the register.

Cat's Cache is valid at all dining locations as well as on-campus and off-campus retail locations. You have to use Cat's Cache to do laundry in the dorms.

Dining Dollars carry over from fall to spring semester. Any remaining balance is nonrefundable and expires at the end of meal service in May.

Cat's Cache carries over semester to semester and year to year and is fully refundable.

Yes, with cash or check in the Dining ID Office in room 211 of the Memorial Union Building anytime (open M-F, 8:00 a.m.- 4:30 p.m.).  Please contact the Dining/ ID Office for more information at  (603) 862-1821.
Dining Dollar deposits may also be made at the Wildcatessen, Union Court, Holloway Commons, Philbrook Dining Hall, Dimond Library, Kendall Library, McConnell Hall and SERC C.

No.

No. Your UNH photo ID, including everything programmed onto your card, is not transferable. Guests may use the dining hall with guest pass, an additional swipe of your ID card, Dining Dollars, Cat's Cache or cash. The card owner must be present.

Meal plans are not transferable. Guests may use the dining hall with a guest pass from your meal plan, an additional swipe of your ID card using your swipe meal plan, Dining Dollars, Cat's Cache, or cash. Card owner must be present. Additional purchases of guest and Meal to Go passes carry over to semester II if unused, and expire on the last day of meal service in May. Purchased passes are nonrefundable. Meals cannot be exchanged for Dining Dollars.

Guest passes are included with all the UNH Dining meal plans and may be used to bring a guest into any dining hall. Additional guest passes are available for purchase at the Dining/ID Office.

You should immediately report a lost ID to the Dining ID Office. The card will be suspended and the balance of meals, Dining Dollars, Cat's Cache and guest passes can be protected. No temporary cards will be issued. Visit the ID Cards page for more information.

Students with specific nutrition concerns or medically-restricted diets should meet with the registered dietitian, Rochelle L'Italien to review options for dining hall accommodations. While UNH Dining makes every effort to alert customers of items containing nuts through signage and recipe ingredient listings on our website, it is the responsibility of customers with food allergies or other nutrition concerns to make the final judgment on whether to eat the selected food. For questions about ingredients, please as a dining staff member.

You can deposit money into your child's Cat's Cache account by going to: https://my.unh.edu/task/durham/cats-cache. Click on the "Make a Guest Deposit" button on the bottom. You will need to enter the student's last name with the proper capitalization and their 9 digit ID number and then click "Contribute". You will be asked for an amount and your credit/debit information. The money will be directly deposited onto your student's ID within minutes.

If you are not using one of your Meals To Go and a Reusable To-Go Box, nothing is allowed to be taken out of the dining hall with the exception of:

  • One piece of whole fruit or
  • One cookie or brownie

You may refill your beverage upon leaving the dining hall. It must be contained in a travel mug/reusable cup only that is 32 oz. or less.

All other water bottles, containers and anything over 32 oz. are not acceptable. 

Thank-you for your cooperation.

The Meal to Go option may be used for a takeout meal from any dining hall. The Meal Exchange option may be used to purchase food in the Union Court ($8 credit per meal) as an alternative to eating in the dining hall during peak lunch hours.

You may request to have them transferred to a non-photo ID card or get a refund for the balance. Stop by the Dining ID Office at least a week before you leave to determine what you’d like to do with the remainder of your meals.

Come to the Dining & ID Office to request your refund.

The Premier, Campus, and Core meal plans are valid through the last day of meal service in the semester of purchase. Swipe meal plans are valid for the entire academic year, carry from semester I to semester II and are valid through the last day of meal service in May of the academic year in which the plan was purchased. Unused meals are not refundable.

The last day for cancellations, changes and refunds is the second Friday of the semester in which the meal plan was purchased.