The University of New Hampshire has partnered with RAVE Mobile Safety to provide the RAVE Guardian App. This app is available to students, faculty, staff and visitors to our campus for FREE to provide a direct communication link to the UNH Police Department. From this app you can communicate with UNH Police Dispatchers 24 hours per day, 7 days per week via text message; it allows for discreet, anonymous reporting as well as the ability to share photos and precise locations. Download the RAVE Guardian App today to be part of the solution to keep yourself and other safe!
We have also partnered with uSafeUS, a safety app that is not linked to the UNH Police Department, but provides features that help in uncomfortable situations (fake call or text, discretely message bartenders or waitstaff to ask for help) as well as resources for helping yourself or friends with sexual violence, relationship violence and stalking as well as available services on and off campus.
Features of RAVE Guardian:
- Report crime, suspicious activity or safety concerns directly to UNH Police Dispatchers; this can be done anonymously or with your pre-loaded information. You can share photos and precise location to enhance emergency response.
- Receive emergency alerts relevant to your location sent by UNH Police Department
- Set a virtual safety timer to be monitored by a friend or by UNH Police (if you choose) as an extra layer of safety.
- Explore safety resources provided by UNH Police that may help you in a time of need including mental health resources, sexual assault resources and links to UNH emergency action plans.
- Stay safe, stay connected!
Features of uSafeUS:
- Send yourself a fake call or text to get out of an uncomfortable situation
- Get help – discretely – from bartenders or wait staff
- Learn more about how to help a friend who has experienced sexual violence, relationship violence or stalking
- Find a wide range of UNH resources, including quick links to the services offered at UNH Health Services, Sexual Harassment and Rape Prevention Program (SHARPP) and Psychology and Counseling Services (PACS)
Frequently Asked Questions
- How do I sign up?
Wildcat (RAVE) Guardian and uSafeUS are free mobile apps made available by the UNH Police Department; they are easy and quick to use! Download the RAVE Guardian and uSafeUS Apps from the App Store or the Play Store. Both apps are free, easy to use and confidential (if you choose).
Select “University of New Hampshire” as the School / Agency and fill out your user profile, this is available for the Durham, Manchester and Law campuses.
- Who may use the RAVE Guardian and uSafeUS apps?
The apps are available as free downloads for all UNH students, faculty and staff. In addition, UNH parents may download RAVE Guardian to receive timely alerts and notifications or locate resources to help their students. Parents may also download the uSafeUS app as well to locate resources.
- What kinds of information should I report with RAVE Guardian?
UNH students, faculty and staff are encouraged to use the RAVE Guardian app to communicate with UNH Police about any issues, concerns or questions related to campus safety and security. The app may be used to inquire about policies and best practices for getting help for a friend, reporting vandalism, any other issue related to conduct and well-being.
- Who receives my reports and information?
Information submitted is monitored 24-7 by the UNH Police. In case campus safety requires further information on any report, the PD will follow-up and live chat with the user.
- What happens if I send a report in the wrong category?
UNH PD can easily re-categorize reports, so users don't need to worry if they mistakenly select the wrong category. If you are unsure which category the report falls into, select "Just Connect Me."
- Do I have to provide picture or audio evidence?
No. While users are encouraged to provide picture, audio or video evidence when sending in reports, they are only advised to do so if the circumstances are safe. For the best response, be sure to share your location via the app, you can still remain anonymous while still sharing the exact location.
- What if a report I send in turns out to be a mistake?
Users will not be penalized for making claims that turn out to be untrue. So long as reports aren't purposefully and falsely claimed, people are encouraged to share information with police.
- How does the anonymous feature work?
Users can send in tip reports using the anonymous feature if they are not comfortable with disclosing their identity. UNH PD will not be able to see who the report is coming from if this is activated.
- Does Guardian replace 911?
No, when faced with an emergency situation, Guardian recommends and promotes dialing 911. The aim of the Guardian app is to provide a new channel to report non-emergency information and crimes to the University of New Hampshire Police Department.
If in an emergency situation (on or off campus), Guardian has a 911 button.
- When should I call Campus Police over 911?
For any emergency that is time-sensitive and poses risk to life and health, 911 should always be called. Otherwise, campus police can be called at 603-862-1427 for other non-emergencies and to provide general information and requests.
- How could I use RAVE Guardian in an emergency?
So long as users have the capacity to make voice calls, we encourage anyone in an emergency to always call 911. If, however, a user is unable to make a direct call due to situational or technical issues, or if they must be discrete, then users may “Message Police” and start a live two-way chat with UNH Police Dispatchers.
- What kind of information can I find with uSafeUS?
You can find clear, straightforward answers to your questions on sexual assault, relationship violence, and stalking under Helpful Answers. Quick links to campus offices can quickly connect you with local and national support under Find Help, and you’ll find a series of explainers in What Next? for your options after an incident occurs.
- How does the uSafeUS 'fake call' feature work?
You can select a contact from your phone’s contact list to send you a fake call or customized text – on a timer, or immediately. The contact you have chosen will not be notified in any way. You can use the message as a quick and easy excuse to leave an uncomfortable situation, or help a friend.
- What will you do with my data?
Guardian respects the privacy of individuals and law enforcement agencies. Data will only be analyzed in aggregate form once individual information is scrubbed and anonymized. Evidence information belongs solely to the law enforcement agency for which it was designated.