Eligible Travelers
The following travelers are eligible for the UNH international travelers' medical and security insurance plan.
All faculty and staff traveling abroad on University-related activities.
Students on the following education abroad program types:
Faculty-led Programs
Exchange Programs
Other International Experiences (OIE)
Graduate Student International Travel
Partner Program Study Abroad
Students studying abroad on Partner Programs are not covered by the UNH international travelers insurance. Many students on Partner Programs have some insurance benefits included in their provider’s program fees.
Click here for information and options.
Coverage Period
Eligible travelers’ insurance coverage will start on Official Program/Event Start Date and end on the Official Program/Event End Date.
Eligible Travelers will not be covered for personal travel time before or after the official program dates, unless included as a Sojourn Travel Benefit.
Because travelers are only covered outside the U.S., domestic coverage must be maintained to ensure continuation of coverage in the event of an early return to the U.S.
Enrollment
Travelers must be registered in the International Travel Registry.
University Health Plans (UHP)
UHP provides the UNH international insurance plan that works in coordination with International SOS travel assistance for eligible travelers. If International SOS makes the referral and they have a billing agreement with the provider, International SOS may be able to manage payments and claims on the travelers behalf. Travelers, however, should be prepared to self-pay.
Insurance Benefits
Please click on the links below to review the insurance program benefits and exclusions.
- Cigna Medical Policy (486.94 KB)
— complete details of the medical illness and injury policy
Lloyd's Travel Policy (202.18 KB)
— complete details of the travel security policy
Additional Coverage Recommendations
The UNH international plan does not include coverage for flights, trip cancellation/interruption, trip extension, spouse/dependents, belongings or personal liability for activities unrelated to your UNH work or study. These plans must be purchased at an additional cost.
UNH recommends that travelers purchase trip Cancel For Any Reason/Interrupt For Any Reason coverage.
In order to get the additional “for any reason" coverage, most plans must be purchased either within 15 days of the initial trip payment (e.g., first deposit) or before making the final payment.
Follow the above link to build a customized quote based on your travel plans and how much of the cost you want to insure.
Make sure to view plan details and check boxes to add on Interrupt for Any Reason and Cancel for Any Reason coverage.
Travelers may purchase Extended Travel or Spouse/Dependent insurance coverage as a consumer product directly from International SOS.
When purchasing Extended Travel coverage, keep in mind that the UNH program includes a Sojourn Travel Benefit before and after the official program dates. Refer to the program policy for details.
For additional coverage that would include personal belongings or personal liability, you may want to research if this is included or could be added to renters' insurance, home owners insurance, credit card used to pay for trip, International Student/Teacher Identity card, or if these options are available for purchase at the Trip Cancellation/Trip Interruption link above.
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Claims Process
If you have a medical or security emergency, International SOS can make arrangements for your hospitalization or emergency services and monitor your situation. If International SOS has a billing agreement with the provider, they may arrange for payments and submit the insurance claim on your behalf.
How to schedule a doctor’s appointment
Call International SOS for a referral, and they can arrange the appointment for you. You may request an advance payment, but it will take additional time to confirm.
How to file a claim
You will need to submit:
- Cigna Medical Claim Form (185.8 KB)
— Complete the paper form and submit to Cigna. Online claims instructions are on last page of this form.
Lloyd's Baggage Claim Form (51 KB)
— Complete the paper form and submit to Lloyd's.
Lloyd's Trip Interruption Claim Form
— Complete the paper form and submit to Lloyd's.
Lloyd's Visit by Famiy Member Claim Form
— Complete the paper form and submit to Lloyd's.
Once received by the company, your claim will be processed and paid according to the terms of the insurance policy. Please note that you are responsible for the cost of any services not covered by the travel insurance plan.
If you have questions about a specific claim or a claims payment, email info@univhealthplans.com.
