Start-Up Speaker Series: Being Your Own Boss & Owning a Franchise

Join us for what will be a long talked about speaker event at UNH and hear from Eric Stites '90, CEO and Managing Director of Franchise Business Review, and learn what it’s like to launch a startup and his secrets for success. This inspiring conversation on the importance “impacting the business” will not only reveal the secrets and hard earned lessons of a highly scessfull serial entrepreneur, but also offer the practical advice that helped him be successful

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Location: UNH ECenter's Training Room.

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About the Moderator :

Eric Stites '90, CEO and Managing Director of Franchise Business Review

Eric Stites owns the leading market research and consulting firm specializing in franchisee satisfaction and employee engagement. Franchise Business Review’s mission is to help franchise organizations continuously improve performance. In 2007, Stites created the Franchisee Satisfaction Index (FSI), which has become the industry standard for measuring and benchmarking franchisee satisfaction. Stites is an active member of the International Franchise Association (IFA) and speaks frequently on the topics related to franchise relations, employee engagement, and franchise investing. Stites graduated from UNH in 1990 with a BS in Plant Biology and a minor in Business Administration.


About the Speakers: 

Matt Goyette ' 97, Owner/Operator at Jersey Mikes Subs.

Matt Goyette is a multi-unit franchisee with Jersey Mike's Subs. Founded in 1956, Jersey Mike's Subs has over 2300 domestic stores and is consistently #1 in the best sandwich categories. It is also ranked one of the top QSR brands nationwide. Known for its best-in-class sub sandwiches, Jersey Mike's has also branded itself as a leader in philanthropy, committing every March to the Month of Giving. In 2022 Jersey Mike's donated over $20 million to Special Olympics USA Games.

Anna Stice - General Mannager Crumbl Cookie

From working as a Crew trainer at McDonalds as a teenager to running a baking business from home, Anna has spent many years preparing and serving quality food. She is a problem solver and efficiency expert. In addition, to have excellent organizational, planning, and managerial skills, she loves to promote happiness through tasty food.

Eric Chaisson - Owner of My Handyman of Dover, Portsmouth, Rochester

Eric has a diverse background in Management, with a focus on managing teams where timelines, efficiency, and safety are critical to customer satisfaction and to the success of the business. Prior to joining the My Handyman franchise as a co-owner, Eric was Assistant Store Manager for an independent grocery company, where he aided in managing and building the brand for 20 years for a semi-retired owner. 



Wednesday, October 19, 2022 - 6:00pm to 7:30pm