Refunds on Student Accounts

- Students whose actual payments exceed their charges may request a refund from UNH Student Accounts any time after receipt and settlement of the tuition bill, providing all monthly payments have been received, loan notes and loan checks have been signed, and all checks have cleared.
- Check payments may take 14 days to clear and must clear before refunds can be requested.
- In accordance with merchant agreements, accounts with credit card payments in the previous 6 months will be refunded to the credit card first. Any remaining credit will be processed via check or direct deposit.
- All refunds are made in the student's name unless the credit is the result of a Parent PLUS loan. PLUS credits are refunded to the parent borrower.
- It is the student's responsibility to initiate a refund request. A refund request form is available through Webcat. Refunds through this form will be sent by direct deposit to the student's savings or checking account. Please allow two weeks for processing of refund requests.
- For assistance in locating your bank's routing number, please review this PDF document
- NOTE: If any account overpayment occurs, credit card transactions will be refunded back to the original credit card prior to any other type of refund. This is in accordance with credit card regulations.
Federally regulated (Title IV) refunds will be automatically generated within the required timeframe if not previously requested by the student. The required timeframe is defined as 14 days after the credit balance occurs or 14 days after the first day of class if the credit balance occurs on or before the first day of class.
Federal funds may not be disbursed to student accounts any earlier than 10 days before the start of classes.
For information on PLUS Loan refunds and Title IV credit balances, please see the Policies & Procedures page.
Request Your Refund Online
- Direct Deposit Refund: Request for refund via direct deposit is now available through Webcat. Please see the "Refund Tutorial" on our tutorials page for assistance. Check your student account - if you have an actual credit balance (not a pending credit), you can enter your banking information and request your refund. It will be deposited into your bank account according to the refund schedule below and is subject to the stipulations listed. This option is open to active students who are financially cleared for the semester, with no account holds.
- Paper Check Refund: Request for refund via paper check is now available through Webcat. Please see the "Refund Tutorial" on our tutorials page for assistance. Refund requests via check will be mailed to the permanent address on file within 10 business days.
- Parent PLUS Loan Refunds: Please see UNH PLUS Loan Refund Policy on our Policies & Procedures Page.
Direct Deposit refund requests are processed according to the schedule below and are subject to the stipulations listed.
Direct Deposit Refund Request Made | Received |
---|---|
Monday by 5PM | Following Wednesday |
Tuesday/Wednesday by 5PM | Following Friday |
Thursday/Friday by 5PM | Following Wednesday |
Saturday/Sunday by 5PM | Following Wednesday |
*Bank holidays may affect the above schedule.