Summer Youth Payment & Refund Procedures - 2019

Note: although these procedures apply to most of our summer youth programs, there may be some variation, particularly with programs not using this registration mechanism.

Deposits:

• Programs costing $250 or less must be paid in full at time of enrollment.
• Programs costing $250 or more may offer a deposit option, which will be 20% of the total cost. These programs may also require full payment at the time of enrollment.

Payments:

• Online payments via credit card are the payment approach.
• Acceptable forms of payment are: VISA, MasterCard, American Express, Discover.
• We do not accept cash payments or e-checks.
• Only very limited exceptions exist for paper checks (i.e. from a school or organization).
• Participants will pay an annual $5 UNH-Youth Program Student Health & Wellness Fee (once per student) upon check out.
• Account balances are due 30 days prior to session start date. Automated reminders are sent, but it is the family responsibility to make a timely final payment.
• Within 30 days of a session start date, students with an outstanding balance may be dropped from the session. This allows us to offer the spot to another student in a timely way for family and staff planning.
• Students are not able to attend a session unless they are paid in full.
• Any student with an unpaid balance may be locked from future enrollment in any youth program until balance is paid in full.

Refunds:

Programs/Sessions without Deposits:

• Drops/Transfers approved 15 days or more before a session start date are subject to a $50 administrative fee.
• Refunds are not issued for cancellations 14 days or less before a session start date.

Programs/Sessions with Deposits:

• Deposits are non-refundable
• Refunds are not issued for cancellations 14 days or less before a session start date.

Full refunds (including deposit) are provided in the event UNH cancels a session.