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The mission of Desktop Services is to provide tailored, professional, courteous and timely services to our clients through the application of UNH IT and industry best practices.
By leveraging UNH IT for your desktop support you will have access to the collective knowledge of UNH IT staff and best practices. Our consultants will provide localized services to meet your needs in accordance with UNH IT standards. This approach will ensure compliance with security standards and technology trends and provide you with visibility into new UNH IT initiatives. By helping you maintain a safe, secure, and standardized desktop environment your downtime risks and costs associated with lost productivity will be reduced while protecting the confidentiality of your data.
Our services are provided at your site by consultants familiar with your environment and backed up by a remote team of support professionals. This extended team will be used to augment your onsite consultants in the event of challenges requiring additional expertise or capacity to deal with support emergencies.