Standards

DRAFT: This is a working document that will be updated regularly as the Digital Governance Communication Team continues to hold bi-weekly meetings to develop and revise governance standards for the university.

Web roles

 

Roles responsible for the administration of university sites are outlined below. One individual may fulfill multiple roles; however, a backup content editor should be designated for all sites:

 

Site owner : Sites are owned by deans, department chairs, division heads or directors who may or may not be users of the content management system (CMS). Site owners are ultimately responsible for the content of a site.

Web manager: These editors support their school, college, department or division by offering training and support in the use of the CMS.

Content editor: An editor who creates, edits and manages content within the CMS. Digital content editors may be staff, faculty members or students. They are responsible for ensuring the quality, accuracy and timeliness of content on their site(s), as well the alignment of content with the university brand.

 

Website access or changes to access may be requested by logging in and making a request through the Accounts Management System.

Anyone requesting account access should complete the Drupal training available through the Academic Technology training site.

Content management 

Typos, factual errors and outdated content, including listings for past events and old photos, can discourage users from returning to a website. Content editors are strongly encouraged to:

Spelling mistakes or factual errors found on a page may be corrected, in which case the site’s content editor or web manager will be contacted.

Free tools such as those provided by grammarly, or the spell-checking feature in Microsoft Word, can help detect spelling and grammatical errors in content before it is published.

Review schedules

Static content, or content that rarely is changed, should be reviewed annually. This includes high-quality images that may be placed in prominent positions on a site.

Time-sensitive content, or content that requires frequent updates, should be reviewed according to the related expiration date. Event listings or announcements, for example, should be updated immediately as events expire.

Out-of-date content should be deleted or archived.

Owners/administrators of websites hosted on the UNH server and those affiliated with the University of New Hampshire and hosted elsewhere are responsible for keeping their pages updated and accurate. Websites must be reviewed by the owner or administrator every six months to ensure the accuracy and relevance of the content displayed. Out of date pages must be deleted or archived. Websites that have not been updated within 18 months will be archived. These sites will not be searchable.

Social media

To find the correct UNH social media channel, visit the Social Media Directory.

Advertising

Advertising from groups not affiliated with the university is not allowed on UNH web pages without the permission of Communications and Public Affairs. Sponsorships are allowed; paid advertising is not. For questions about advertising, please contact CPA.

 

Logos

The use of the University seal is reserved for the UNH President's office and may not appear on any webpage without the permission of the President's office.

The UNH family of athletic logos are reserved for use by UNH athletics.

Explore Logos and Branding for more information about using UNH logos on your unh.edu website.

There are no variations for the logo and wordmark. They must not be stretched, shortened, or otherwise altered in any way.

Photography and video on the web

Explore Use Images and Video to learn more about using images and video on your unh.edu website.

Digital color palette

View the approved digital color palette for all UNH sites.