DRAFT: This is a working document that will be updated regularly as the Digital Governance Communication Team continues to hold bi-weekly meetings to develop and revise governance standards for the university.
Websites, Tools, and Development
Roles responsible for the administration of university sites are outlined below. One individual may fulfill multiple roles; however, a backup content editor should be designated for all sites:
Site owner: Sites are owned by deans, department chairs, division heads or directors who may or may not be users of the content management system (CMS). Site owners are ultimately responsible for the content of a site.
Web manager: These editors support their school, college, department or division by offering training and support in the use of the CMS.
Content editor: An editor who creates, edits and manages content within the CMS. Digital content editors may be staff, faculty members or students. They are responsible for ensuring the quality, accuracy and timeliness of content on their site(s), as well the alignment of content with the university brand.
Website access or changes to access may be requested by logging in and making a request through the Accounts Management System.
Anyone requesting account access should complete the Drupal training available through the Academic Technology training site.
The UNH Events Calendar is used by eligible members of the University community to promote the University's many events.
myPages is intended for use at UNH as a tool for individuals, small groups, and short-terms events and projects to have a web presence. It is also appropriate for various types of student work in courses.
Content and Editorial
Typos, factual errors and outdated content, including listings for past events and old photos, can discourage users from returning to a website. Content editors are strongly encouraged to:
- Create editorial calendars to manage digital assets
- Have a second party review any copy before it is posted
- Review the UNH Brand Guidelines and Editorial Style Guide
Spelling mistakes or factual errors found on a page may be corrected, in which case the site’s content editor or web manager will be contacted.
Free tools such as those provided by grammarly, or the spell-checking feature in Microsoft Word, can help detect spelling and grammatical errors in content before it is published.
Static content, or content that rarely is changed, should be reviewed annually. This includes high-quality images that may be placed in prominent positions on a site.
Time-sensitive content, or content that requires frequent updates, should be reviewed according to the related expiration date. Event listings or announcements, for example, should be updated immediately as events expire.
Out-of-date content should be deleted or archived.
Visual and Design
MediaSpace is a tool UNH owns through our license with Kaltura for media hosting and management services. In short, MediaSpace is “campus YouTube." It allows any campus community member to store audio, video, and other media and to flexibly use those media assets in a largely self-service manner.
Given our unlimited capacity under our Kaltura license, MediaSpace is open for any appropriate uses. MediaSpace should be used to host videos embedded in websites or used on social media, allowing UNH to have control over the branding and experience of video playback.
Among the many possible uses for MediaSpace at UNH are:
- Faculty members sharing course-related video content with other faculty members for use in their courses.
- Students accessing media projects submitted as course work to share as part of applications for employment, grants, or graduate school.
- Departments sharing recordings of presentations or interview sessions to only other department members.
- Sharing of public UNH events, such as a speech by the president.
- Creating sequences of training videos on technologies used on campus, or other topics.
- Communications and marketing staff using video to promote UNH within a school or college, or on other websites.
- Creating a library of audio, video and other media within specific categories for browsing and discovery.
Channels within Kaltura can be shared with limited access or restricted to certain groups.
Why use MediaSpace instead of Youtube?
- For branding and experience of player.
- To avoid inappropriate content, which can appear in the YouTube recommendations for videos to “watch next.”
- To avoid advertising overlays.