JPPO Training Matrix

JPPO Training Matrix
Course Hours Description
A Primer of Foster/Kinship Care for DCYF Staff 6 The process of becoming a foster or kinship caregiver requires familiarity with various systems, knowledge of children and families who come into care, understanding of the impact of abuse and neglect, and the willingness to care for and participate in ongoing training. This module introduces foster family and kinship care and will discuss what is involved in the process and the impact on individual families.
ADA Communication Toolkit 1 This training will provide a foundational understanding of hearing, vision, and speech disabilities and an introduction to the assistive technologies available to clients. This training will provide strategies for communicating with clients who have specific hearing, vision, or speech needs.
Basic Bridges 6 This self-directed online training provides introductory information and education to staff utilizing Bridges, DCYF SACWIS data system. This training provides information on all five of the Bridges modules for staff.
Behavioral Health Medication Oversight 2 The goal of this training is to emphasize how to work as a team to provide oversight and continuity of care for children and youth who are prescribed behavioral health medications. This training will provide reasons for the House Bill 120 updates and how DCYF is incorporating these updates. Participants will learn about the expectations of the CPSW and JPPO roles to communicate, inform, and observe with your district nurse. In addition, tools and resources will be shared to provide up-to-date information in an effort to improve health outcomes for children and youth in care. 
Central Registry 3 This training gives an overview of the function and purpose of the Central Registry. Participants will learn about the various parts of the Appeals Process (i.e., testimony, witnesses, rules, evidence, and confidentially). Participants will learn how to access the central registry in Bridges and have step-by-step instructions for sending information to the Central Registry. This training will be delivered in an online learning format.
Child and Adolescent Mental Health 3 Child and Adolescent Mental Health will focus on mental health as being part of every child and youth development. Children and youth with positive mental health are often able to function well across different environments. While children and youth with mental health challenges, often struggle with daily function in some way. Mental health disorders in children and youth can be treated and managed. The continuum that mental health occurs on and the changing nature of this domain will be explored throughout the training. The training will help participants become more aware of mental health disorders most prevalent in youth, including warning signs, symptoms, and issues related to specific high-risk populations. The material will cover strategies for working with youth experiencing mental health challenges and/or a mental health crisis and how to collaborate with providers and families in these situations. The role of the child welfare professional in working with children and youth experiencing mental health challenges will be highlighted.
Communicable and Infectious Diseases 6 This training provides an overview of a variety of childhood infectious diseases and alerts caregivers to situations that have the potential for disease transmission. The training clarifies how infections occur, how they are passed from one person to another, universal precautions, immunizations, and other ways of protecting children and their caregivers from illness. This training will guide caregivers in the prevention and prompt treatment of illnesses.
DCYF Orientation: Our Practice Model 2 This training provides an in-depth overview of the mission, values, principles, and strategies which guide agency practice with children and families in New Hampshire. Greater system frameworks are explored in relation to DCYF's mission and values as well as organizational structures, specifically: organizational roles and Safety Culture. This training builds a fundamental understanding of how consistent mission, values, and practices complimented by individual contributions, form the bedrock of a dynamic organization.
Document Imaging 2 This training includes a brief history of DCYF's record management and will review the basics of document imaging needed to get started. Participants will also be shown common problems and how to correct mistakes.
History of Child Welfare and Mandatory Reporting 3 This training provides an overview of the history of child welfare in New Hampshire and the United States including the key pieces of legislation that made child welfare what it is today. The training also outlines the Mandatory Reporting laws and how it is relevant to every individual in the state. Additionally, the training will review how to recognize various forms of abuse and neglect.
Revenue Enhancement with RMS 6 This training will provide crucial information regarding the various federal funding sources and how to access these sources in order to provide services to children & families. Staff will learn about the various federal funding sources, IV-A, IV-E, and Medicaid for both services and administration. Documentation requirements for accessing federal funds will be discussed.
Select Populations 3 Select Populations are youth in juvenile justice that have unique needs. When working with an offender that falls into a category of fire setting, problematic sexual behavior, or is a violent offender you as a staff can support them by knowing what services are available for them. Being able to identify a youth's behavior early and intervene by providing them services for their specific issue. Data shows that providing youth within these populations support can reduce the risk of them re-offending.
Special Education 6 This training provides an overview of education requirements and considerations for children and youth in the care of DCYF. This training will provide an introduction to special education, including information regarding special education legislation and relevant Division policies. Participants will gain an increased understanding of the importance of supporting and advocating for the educational needs of children and youth.
RCR Database for CANS 1 Welcome to the new RCR system where all CANS assessments conducted by NH Juvenile Justice Services will be recorded. This self-guided training offers instructional videos on utilization of the RCR system and will take students through each phase of the input process. Students will learn how to create/locate a client in the system; associate a location (district office) for that client; create a caregiver; create an RCR case; view prior CANS assessments; add a Comprehensive CANS; add a Brief CANS; print out RCR CANS reports; and view up to date CANS documents.
Meet and Greet   This is an in-person meeting with DCYF Leaders to allow for introductions.
Professional Growth and Self Care 3 This training is designed to help new workers learn about the value of working with peers as a team and how to navigate office dynamics. Participants explore fears and needs as they begin their journey with DCYF and determine what self-care would look like for themselves. Participants learn how to complete mentoring logs and what to do for the successful completion and credit of the mentoring process.
Diversity Equity and Inclusion 8 In this training, we explore the knowledge, skills, and attitudes that are brought into interactions with children, youth and families in New Hampshire regarding their system involvement and transition to independence. This training will provide information that may challenge the perspectives of participants and encourages them to keep an open mind. This training is grounded in the spirit of meeting people where they are. In this way, facilitators and participants are on a journey together.
Quality Contacts and Documentation 3 In this training, participants learn the importance of writing skills, proper documentation, the impact report writing has on the profession, and gain the ability to write reports that meet the qualifications of DCYF best practice, as well as other State and Federal reporting requirements. Participants learn the importance of good listening and observation skills and the impact they can have on documentation and report writing. The training will review the elements of grammatically correct, cohesive writing and basic mechanics, as well as give advice on developing an individual writing style.
Staying Safe During Home and Office Visits 6 This training is based on the belief that staff can provide appropriate, effective interventions in crisis situations. Staff will gain practical strategies and techniques for managing behaviors in various levels of crisis. Emphasis will be placed on understanding crisis and developing the skills to prevent crisis or intervene in early crisis situations. Safe preparation and interventions necessary for safe home and office visits will also be covered.
Substance Use Disorder: The Impact of Addiction and Substance Misuse 9 This training will provide education about addiction, recovery, and relapse. Various forms of treatment, the process of relapse and the impact of parental Substance Use Disorder (SUDs) on children will be discussed during the training. The DCYF drug testing process is reviewed and drug testing as a tool for motivation and accountability is discussed. A presentation about various drugs and drug paraphernalia is provided to participants including ways to identify signs and symptoms of impairment.
Better Together 6 Better Together fosters equal and mutually respectful partnerships between birth parents, foster parents, child welfare agency staff, allies, and community partners. Fathers and mothers, relative caregivers, foster parents, and community partners must be involved in the Division for Children Youth and Families is to successfully improve the lives of children/ youth and also increase reunification outcomes so that together we achieve our goals of keeping children in safe, loving and permanent homes.
Assessment JPPO Training 6 This training provides an introduction to the role and responsibilities of Assessment JPPOs. Participants will examine relevant policies, procedures, and forms and review the needs assessment process. The course will provide participants with an understanding of how to prepare for and conduct assessment interviews. Participants will practice scoring the Child and Adolescent Needs and Strengths (CANS) assessment and apply needs assessment report writing knowledge.  
CANS for JPPOs 3 This training provides staff with an understanding of how to utilize the Child and Adolescent Needs and Strengths (CANS) assessment tool in their prevention and case planning. Participants will develop knowledge of how CANS results can be discussed with youth and families, and will learn how relevant actionable items can be integrated into and guide prevention and case planning. This training provides staff with an opportunity to apply these skills through practice exercises.
Motivational Interviewing 6 This training provides a foundation for facilitating Motivational Interviewing with clients, which will optimize desired, successful, meaningful outcomes for the individuals. Participants will explore what Motivational Interviewing is and is not. This training emphasizes the basic principles of Motivational Interviewing. This practice is a client-led, strength-based method of intervention. Interviewing skills, techniques, and appropriate responses to client statements, consistent with Motivational Interviewing, will be covered. Participants will understand the different stages of change that clients may go through when working to make important life changes and how to effectively respond, as a worker, in these situations. This training is a hands-on training that requires live practice of Motivational Interviewing.
Legal Aspects and Legal Writing for JJ 12 This training provides a foundation for facilitating Motivational Interviewing with clients, which will optimize desired, successful, meaningful outcomes for the individuals. Participants will explore what Motivational Interviewing is and is not. This training emphasizes the basic principles of Motivational Interviewing. This practice is a client-led, strength-based method of intervention. Interviewing skills, techniques, and appropriate responses to client statements, consistent with Motivational Interviewing, will be covered. Participants will understand the different stages of change that clients may go through when working to make important life changes and how to effectively respond, as a worker, in these situations. This training is a hands-on training that requires a live practice of Motivational Interviewing in a 90-minute Zoom session and additional skills practice with a partner. Participants will be responsible for connecting with their assigned partner to complete the assignment.
Procedures for Parole 3 This training is designed to provide trainees with a functional knowledge of policy procedures related to parole hearings, revocation hearings, parole reviews and formal notifications to families regarding their youth's parole hearing. This is a classroom-based training.
Aggression Management and Defensive Tactics 12 Training providing techniques based on the Mechanical Advantage Control Holds (M.A.C.H.), which is a highly effective tool for engaging and redirecting youth motivated by fear, anger, drugs, alcohol, medication, or lack of medication. M.A.C.H. redirects a youth's resistance.
Proper Use of Handcuffs 3 This training will review the types of handcuffs, their care, maintenance, and inspection to ensure proper and effective usage. Participants will also learn how to control a suspect prior to placing them in handcuffs, overcome resistance, and how to conduct a proper search, including identifying any potential “keys” and where they could be hidden to ensure the safety of the subject and the officers. This training will demonstrate the proper way to apply the handcuffs and any potential external factors that should be considered to prevent in-custody deaths. Participants will get a brief overview of report writing including the subject’s actions, officer’s actions, and the elements of the transport procedure.
Restorative Practices 3 This training provides an awareness of the rationale of Restorative Practices implementation and certification processes within DCYF for SYSC staff and JPPOs.
Working with Families Coping with Mental Health Issues 6 This training will focus on adults/parents dealing with mental health challenges. For workers in the field of child welfare, it is important to have an understanding of the stigma surrounding mental health issues, different signs and symptoms, types of diagnoses, and strategies for working with families. Having a family member with mental illness affects the whole family unit. It is also important to have knowledge about how children in the family are affected. Throughout the training, you will connect the information you are learning to your work in the field.
Impact of Domestic Violence 6 This training introduces attendees to the dynamics of domestic violence including power and control and the causes of domestic violence. Attendees also will learn about the effects of witnessing domestic violence on children. The training will explain the Family Violence Prevention Specialist program and will explain how the referral to the FVPS works and the services offered by domestic violence crisis centers. The Parent Partner program is also highlighted. Attendees will also become familiar with the NH Domestic Violence protocol and receive some guidance on documenting co-occurring cases of DV and Child Abuse and Neglect.
Searches 3 To establish the Divisions search and seizure practices for Juvenile Probation and Parole Officers and SYSC Residential Staff. Staff will learn about the fourth amendment and criteria for performing various kinds of searcher. They will engage in hand on practice of completing pat searches of a person and searches of an area/room.
Gang Knowledge 3 This session will be an introduction to gang awareness, recognition, and the basic history of gangs in New Hampshire. This session will include the history of gangs and affiliations, gang trademarks, colors, clothing, hand signs, graffiti, gang violence, gang mentality, and indicators of gang activity in your community. Current trends in New Hampshire will also be discussed.
Trauma-Responsive Child Welfare 6 This training will discuss various facts and myths about mental illness, its impact on families, and available services. The discussion will cover various major mental illnesses that affect both adults and children as well as how the system works to serve individuals and families. The training will cover intervention strategies and options. In addition, individuals with personal experience of the mental health system of NH will be present to share their perspectives and assist trainees to build communication skills and competency related to work with children and families affected by mental illness.
Prevention and Placement Case Planning 12 This training will explore a casework approach that integrates engagement and protective authority. Engaging and involving families in the case planning and delivery process is crucial to case planning success. Participants will discuss how to identify prevention services, learn to conduct risk assessments, assess child and family needs, develop Child Specific Plans, and oversee and evaluate the effectiveness of matched services. The importance of engaging families, including fathers and parents who are incarcerated, will be explored. Additionally, this training examines the Family First Prevention Services Act and supports learners in navigating a placement case and case reviews.
Permanency 6 This training will focus on the importance of permanency for children in the foster care system. Participants will identify the timeframes established to achieve timely permanency for children and permanency goals. This training will touch on siblings' relationships, court protocols, the stability of placement, concurrent plans, Match Meetings, Disclosure meetings, PPT, and post-adoption services.
Supporting Adolescents in Child Welfare 6 In this training, participates will have the opportunity to explore some of the unique challenges that youth aging out of care face. Resources and their importance for transitioning youth will be explored. Positive Youth Development and Primary Caring Adults will be defined and elaborated on through the training. Participants will learn a variety of strategies in supporting adolescence in the foster care system and in the process of aging out. Some key processes that will be covered in this training are the APPLA process, Primary Caring Adults, NH Adolescent Program, Adult Living process, NH Trails, the 90-day transition plan, as well as others.
Human Trafficking 6 It is very important for child protection and juvenile justice service workers to be aware of the problem of human trafficking and to understand the signs and behaviors children, youth, and adults may exhibit when they have or are being exploited. Children and youth in the child protection and juvenile justice system are at higher risk and are more vulnerable to human trafficking. Traffickers use a combination of threats and subtler coercion to draw people into forced labor and sexual exploitation. It is critical that child welfare workers learn strategies and tools for the prevention, assessment, and documentation of human trafficking. The overall goal of this training is for participants to understand their role as professionals working with children and families experiencing human trafficking.
Overview of Juvenile Justice 3 This introductory training provides staff with an overview of the Juvenile Justice system. Staff are introduced to the foundational philosophy of Juvenile Justice, as well as transformation efforts occurring at the federal and state level. Participants will examine the Juvenile Justice System in New Hampshire, including various roles, functions, and collaborations.
Dispositional Assessment Report (DAR) 3 This training will teach participants how to effectively communicate with families, youth and collaterals in an attempt to fact find information needed for a PDI. They learn what a PDI is when it is ordered, why it is valuable and how to benefit from having good relationships with collaterals. Discussion and practice are around the DCYF policy and how that can guide your practice and how to complete the report using Bridges.
Oleoresin Capsicum (OC) Spray 3 The JPPOs will learn how to properly use O.C. spray when they are at risk of imminent harm or being assaulted while on duty. Medical issues, decontamination procedures, policy and liability issues will be taught. They will also learn how to carry, store and care for O.C. canisters.
Interstate Compact on Juveniles (ICJ) 3 Provides an overview of the ICJ process for transferring supervision, both as sending and receiving, returning juvenile runaways, both as sending and receiving, as well as an travel permits and when they need to be sent. Includes a brief history of the ICJ compact, as well as all of the timeframes that are associated with the different aspects of the compact, and the different forms that are used for each aspect. The training also covers also covers the process for requesting out of state residential placement through ICPC and what forms are needed for that packet.
Transporting Youth Safely 2 This training provides a review of policies pertaining to the safe transport of youth including: the approval process, assessing needs, and pre-planning when traveling with a youth.  All aspects of safe travel are covered, including car and airline travel. This training also includes an in-depth explanation of the three stages of a crash, air bags, seat belts, positioning, proper use of handcuffs when transporting, and implementing a travel plan with youth.