CPSW Training Matrix

CPSW Training Matrix
Course Average
A Primer of Foster/Kinship Care for DCYF Staff 6 The process of becoming a foster or kinship caregiver requires familiarity with various systems, knowledge of children and families who come into care, understanding of the impact of abuse and neglect, and the willingness to care for and participate in ongoing training. This module introduces foster family and kinship care and will discuss what is involved in the process and the impact on individual families.
ADA Communication Toolkit 1 This training will provide a foundational understanding of hearing, vision, and speech disabilities and an introduction to the assistive technologies available to clients. This course will provide strategies for communicating with clients who have specific hearing, vision, or speech needs.
Basic Bridges 6 This self-directed online training provides introductory information and education to staff utilizing “Bridges,” DCYF’s SACWIS data system. This training provides information on all five of the Bridges modules for staff.
Behavioral Health Medication Oversight 2 The goal of this training is to emphasize how to work as a team to provide oversight and continuity of care for children and youth who are prescribed behavioral health medications. This training will provide reasons for the House Bill 120 updates and how DCYF is incorporating these updates. Participants will learn about the expectations of the CPSW and JPPO roles to communicate, inform, and observe with your district nurse. In addition, tools and resources will be shared to provide up-to-date information in an effort to improve health outcomes for children and youth in care. 
Central Registry 3 This training gives an overview of the function and purpose of the Central Registry. Participants will learn about the various parts of the Appeals Process (i.e., testimony, witnesses, rules, evidence, and confidentially). Participants will learn how to access the central registry in Bridges and have systematic instructions for sending information to the Central Registry. This course will be delivered in an online learning format.
Child and Adolescent Mental Health 3 Child and Adolescent Mental Health will focus on mental health as being part of every child and youth’s development. Children and youth with positive mental health are often able to function well across different environments. While children and youth with mental health challenges, often struggle with daily function in some way. Mental health disorders in children and youth can be treated and managed. The continuum that mental health occurs on and the changing nature of this domain will be explored throughout the course. The course will help participants become more aware of mental health disorders most prevalent in youth, including warning signs, symptoms, and issues related to specific high-risk populations. The material will cover strategies for working with youth experiencing mental health challenges and/or a mental health crisis and how to collaborate with providers and families in these situations. The role of the child welfare professional in working with children and youth experiencing mental health challenges will be highlighted.
Communicable and Infectious Diseases 6 This training provides an overview of a variety of childhood infectious diseases and alerts caregivers to situations that have the potential for disease transmission. The course clarifies how infections occur, how they are passed from one person to another, universal precautions, immunizations, and other ways of protecting children and their caregivers from illness. This course will guide caregivers in the prevention and prompt treatment of illnesses.
DCYF Orientation: Our Practice Model 2 This training provides an in-depth overview of the mission, values, principles, and strategies which guide agency practice with children and families in New Hampshire. Greater system frameworks are explored in relation to DCYF's mission and values as well as organizational structures, specifically: organizational roles and Safety Culture. This training builds a fundamental understanding of how consistent mission, values, and practices complimented by individual contributions, form the bedrock of a dynamic organization.
Document Imaging 2 This training includes a brief history of DCYF's record management and will review the basics of document imaging needed to get started. Participants will also be shown common problems and how to correct mistakes.
History of Child Welfare and Mandatory Reporting 3 This training provides an overview of the history of child welfare in New Hampshire and the United States including the key pieces of legislation that made child welfare what it is today. The training also outlines the Mandatory Reporting laws and how it is relevant to every individual in the state. Additionally, the training will review how to recognize various forms of abuse and neglect.
Revenue Enhancement with RMS 6 This training will provide crucial information regarding the various federal funding sources and how to access these sources in order to provide services to children & families. Staff will learn about the various federal funding sources, IV-A, IV-E, and Medicaid for both services and administration. Documentation requirements for accessing federal funds will be discussed. 
Special Education 6 This training provides an overview of education requirements and considerations for children and youth in the care of DCYF. This course will provide an introduction to special education, including information regarding special education legislation and relevant Division policies. Participants will gain an increased understanding of the importance of supporting and advocating for the educational needs of children and youth.
Separation, Placement, and Reunification 12 In this training, you will examine the grieving process, and how to help caregivers recognize signs of stress related to loss. You will learn about separation, placement, and reunification from the perspective of the child, the birth parent, and the caregiver. Participants will be able to identify different viewpoints and learn how to support families through the process.
The Effects of Child Abuse and Neglect 12 This training examines the developmental consequences of child abuse and neglect from birth through adolescence; establishes a framework for the early recognition of developmental problems, and stresses the importance of including developmental and remedial services in child welfare case plans. Strategies to promote the healthy development of children who have been abused and neglected are presented.
Meet and Greet   This is an in-person meeting to meet the CWEP team and review the expectations and requirements of Core Academy.
Professional Growth and Self Care 3 This training is designed to help new workers learn about the value of working with peers as a team and how to navigate office dynamics. Participants explore fears and needs as they begin their journey with DCYF and determine what self-care would look like for themselves. Participants learn how to complete mentoring logs and what to do for the successful completion and credit of the mentoring process.
Diversity Equity and Inclusion 8 In this training, we explore the knowledge, skills, and attitudes that are brought into interactions with children, youth and families in New Hampshire regarding their system involvement and transition to independence. This training will provide information that may challenge the perspectives of participants and encourages them to keep an open mind. This training is grounded in the spirit of meeting people where they are. In this way, facilitators and participants are on a journey together.
Quality Contacts and Documentation 3 In this training, participants learn the importance of writing skills, proper documentation, the impact report writing has on the profession, and gain the ability to write reports that meet the qualifications of DCYF best practice, as well as other State and Federal reporting requirements. Participants learn the importance of good listening and observation skills and the impact they can have on documentation and report writing. The training will review the elements of grammatically correct, cohesive writing and basic mechanics, as well as give advice on developing an individual writing style.
Staying Safe During Home and Office Visits 6 This training is based on the belief that staff can provide appropriate, effective interventions in crisis situations. Staff will gain practical strategies and techniques for managing behaviors in various levels of crisis. Emphasis will be placed on understanding crisis and developing the skills to prevent crisis or intervene in early crisis situations. Safe preparation and interventions necessary for safe home and office visits will also be covered.
Child Passenger Safety Training 6 This training provides a review of policies pertaining to the safe transport of youth including the approval process, assessing needs, and pre-planning (including airline travel protocols). This training also includes an in-depth understanding of the three stages of a crash, its implications for airbags and the need for proper use of restraints (seat belts, car seats, and booster seats). Ample hands-on practice is provided with special attention to demonstrating proper car and booster seat installation best practices and applying policy to different case scenarios.
Substance Use Disorder: The Impact of Addiction and Substance Misuse 9 This training will provide education about addiction, recovery, and relapse.  Various forms of treatment, the process of relapse and the impact of parental SUD’s on children will be discussed during the training.  The DCYF drug testing process is reviewed and drug testing as a tool for motivation and accountability is discussed.   A presentation about various drugs and drug paraphernalia is provided to participants including ways to identify signs and symptoms of impairment.
Better Together 6 Better Together fosters equal and mutually respectful partnerships between birth parents, foster parents, child welfare agency staff, allies, and community partners. Fathers and mothers, relative caregivers, foster parents, and community partners must be involved in the Division for Children Youth and Families is to successfully improve the lives of children/ youth and also increase reunification outcomes so that together we achieve our goals of keeping children in safe, loving and permanent homes. 
Motivational Interviewing 6 This training provides a foundation for facilitating Motivational Interviewing with clients, which will optimize desired, successful, meaningful outcomes for the individuals. Participants will explore what Motivational Interviewing is and is not. This training emphasizes the basic principles of Motivational Interviewing. This practice is a client-led, strength-based method of intervention. Interviewing skills, techniques, and appropriate responses to client statements, consistent with Motivational Interviewing, will be covered. Participants will understand the different stages of change that clients may go through when working to make important life changes and how to effectively respond, as a worker, in these situations. This training is a hands-on training that requires live practice of Motivational Interviewing.
Investigations 24 Investigations and Assessment in Solution-Based Child Protection explores the principles common to all investigative processes and unique principles for the investigation and assessment of child physical abuse, sexual abuse, and neglect. Participants will learn the factors to consider in planning and conducting investigations. Participants will learn the complexity of conducting thorough and accurate assessments through the concepts of critical thinking. Key concepts include, among others, conducting interviews, safety planning, unique features of physical abuse, sexual abuse, and neglect, structured decision making, safety vs. risk, protective authority, and factors that may contribute to the child’s safety.
Working with Families Coping with Mental Health Issues 6 This training will focus on adults/parents dealing with mental health challenges. For workers in the field of child welfare, it is important to have an understanding of the stigma surrounding mental health issues, different signs and symptoms, types of diagnoses, and strategies for working with families. Having a family member with mental illness affects the whole family unit. It is also important to have knowledge about how children in the family are affected. Throughout the training, participants will connect the information they are learning to their work in the field.
Impact of Domestic Violence 6 This training introduces participants to the dynamics of domestic violence including power and control and the causes of domestic violence. Participants also will learn about the effects of witnessing domestic violence on children. The training will explain the Family Violence Prevention Specialist (FVPS) program and will explain how the referral to the FVPS works and the services offered by domestic violence crisis centers. The Parent Partner program is also highlighted. Participants will also become familiar with the NH Domestic Violence protocol and receive some guidance on documenting co-occurring cases of DV and Child Abuse and Neglect.
Trauma-Responsive Child Welfare 6 This training will discuss various facts and myths about mental illness, its impact on families, and available services. The discussion will cover various major mental illnesses that affect both adults and children as well as how the system works to serve individuals and families. The training will cover intervention strategies and options. In addition, individuals with personal experience of the mental health system of NH will be present to share their perspectives and assist trainees to build communication skills and competency related to work with children and families affected by mental illness.
Prevention and Placement Case Planning 12 This training will explore a casework approach that integrates engagement and protective authority. Engaging and involving families in the case planning and delivery process is crucial to case planning success. Participants will discuss how to identify prevention services, learn to conduct risk assessments, assess child and family needs, develop Child Specific Plans, and oversee and evaluate the effectiveness of matched services. The importance of engaging families, including fathers and parents who are incarcerated, will be explored. Additionally, this training examines the Family First Prevention Services Act and supports learners in navigating a placement case and case reviews.
Permanency 6 This training will focus on the importance of permanency for children in the foster care system. Participants will identify the timeframes established to achieve timely permanency for children and permanency goals. This training will touch on siblings' relationships, court protocols, the stability of placement, concurrent plans, Match Meetings, Disclosure meetings, PPT, and post-adoption services.
Supporting Adolescents in Child Welfare 6 In this training, participates will have the opportunity to explore some of the unique challenges that youth aging out of care face. Resources and their importance for transitioning youth will be explored. Positive Youth Development and Primary Caring Adults will be defined and elaborated on during the training. Participants will learn a variety of strategies in supporting adolescence in the foster care system and in the process of aging out. Some key processes that will be covered in this training are the APPLA process, Primary Caring Adults, NH Adolescent Program, Adult Living process, NH Trails, the 90-day transition plan, as well as others.
Human Trafficking 6 It is very important for child protection and juvenile justice service workers to be aware of the problem of human trafficking and to understand the signs and behaviors children, youth, and adults may exhibit when they have or are being exploited. Children and youth in the child protection and juvenile justice system are at higher risk and are more vulnerable to human trafficking. Traffickers use a combination of threats and subtler coercion to draw people into forced labor and sexual exploitation. It is critical that child welfare workers learn strategies and tools for the prevention, assessment, and documentation of human trafficking. The overall goal of this training is for participants to understand their role as professionals working with children and families experiencing human trafficking.
Legal Aspects and Legal Writing for CPS 18 This training covers Federal legislation, New Hampshire's legal definitions of abuse, neglect, and the New Hampshire Neglect/Abuse Reporting Statute, and gives an overview of the Family court process. Also addressed are the permanent commitment process, what constitutes good testimony, and the caseworker's role and responsibilities in the courtroom (complete with mock trial). Participants will learn about the various parts of the Appeals Process and pertinent NH Supreme Court decisions (i.e. Bagley, Jane Doe & Ethan H.)
Interstate Compact on the Placement of Children (ICPC) 3 This training will provide an overview of the Interstate Compact on the placement of children, and the Interstate Compact on Juveniles. Participants will be given an overview of the Interstate Compact on the placement of children and the Interstate Compact on Juveniles.