Snapchat Help

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What is Snapchat and how does it work?


Snapchat is a photo and video messaging app for iOS and Android mobile devices. Snapchat is unique in that all photos and videos only last a short amount of time before they disappear forever, making the app brief in nature, though users can take a screenshot of snaps to save in picture form. 

Here are some of the common terms & phrases in the Snapchat world:

Snaps: Photos or videos taken via Snapchat (you can send a snap to a snapchatter, but it can only be viewed by the recipient for one to 10 seconds before it disappears forever)

Snapback: A reply to a snap

Story: A snap you can broadcast to followers (recipients can view it an unlimited amount of times in 24 hours, and you can also post multiple snaps to your story in one day to create a narrative of sorts)

Scores: The total number of snaps you have sent and received (appears next to your name in friends' contact lists and vice versa)

Follow UofNH on Snapchat

Are you following UofNH on Snapchat yet? Here's how: 1. On your mobile device, take a screen grab of this image.  2. Open Snapchat  3. Go to Add Friends  4. Tap Add by Snapcode  5. Tap the image with the Snapcode to add us.  Happy snapping, Wildcats!  The University of New Hampshire has been on   Snapchat since September 2015. 

  Are you following UofNH yet?

  Here's how:
  1. On your mobile device, screen grab this image.
  2. Open Snapchat.
  3. Go to Add Friends. 
  4. Tap Add by Snapcode. 
  5. Tap the image with the Snapcode to add us.


Looking for information about creating geofilters for Snapchat? 

Here's some of the available UNH geofilters: 

Takeover Tuesdays, Wildcat Snapshots, and UNH:

More schools are embracing Snapchat as part of their social media strategy. UNH students have hosted Takeover Tuesdays on our official Snapchat account, which is a great way to show authenticity from the student point of view and expand our increase in views.

Are you ready to participate?

Want to Takeover the UofNH Snapchat? 

Do you know a current UNH student that would be interested in sharing their UNH experience and story on the main UofNH Snapchat account? Are you a current student interested in taking our Snapchat audience through a day in your life as a Wildcat? Submit this quick form to the #UNHSocial Media team and we'll evaluate your story idea and contact you/the current student to set up a meeting with our team to discuss being featured.

Submit Takeover Request

Snapchat Support

Snapchat Support Need to learn the basics of Snapchat? Discover tips and tricks, find answers to common questions,  and get help for all things Snapchat at  

 Learn even more about Snapchat and how to use filters, effects, video, and more from Tech  Insider



Happy Snapping, Wildcats!