Social Sector Franchise Accelerator and Living Case Studies

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Social Sector Franchise Accelerator (SSFA) is a combined accelerator and action learning/applied research project. The accelerator takes place over eight months and engages emerging social sector franchise entrepreneurs who receive intensive organizational support including ongoing mentoring with a commercial franchise expert  from the International Franchise Association (IFA), Social Sector Task Force (SSTF) The action learning/applied research will produce Living Case Study blog posts, descriptive and full length case studies on the social sector franchises who participate in the accelerator.  

The Accelerator Process

  • Nomination and Selection - SSFA social sector franchisers (known as protégé’s) are nominated by UNH faculty, SSFI Advisory Board members or IFA SSTF members and reflect a diversity of franchise models, products or services, maturity, financing, geographic location etc.
  • Social Sector Franchise Innovations Roundtable (SSFIR) – Proteges attend the SSFIR, an invitation only convening held each October along with a diverse cross section of social sector franchise entrepreneurs, commercial franchise experts, social impact donors and investors, scholars, and students. The roundtable includes one day of panels, speakers, and networking to advance the practice of social sector franchising. On the second day protégés present critical growth issues to small groups of roundtable participants who help forge Action Plans to accelerate franchise expansion and guide the mentoring process.
  • Mentoring - Commences shortly after the Roundtable and continues via teleconference for the next 6 months between the social franchiser and expert commercial franchise mentors.
  • Action Research and the Living Case Study– UNH Student Research Fellows are assigned to a specific SSFA mentor and protégé team monitor each call and compose monthly blog posts. Student Research Fellows visit the social franchises in the field to conduct in depth research. Fellows write a descriptive case study [link to case study page] and contribute to the writing of a full- length case study about the assigned social sector franchise and progress made during their time in the accelerator. ​

More to Explore

Social Sector Franchise Accelerator and Living Case Studies Activities Milestone Calendar 

October 18-19

Social Sector Franchise Innovations Roundtable at the University of New Hampshire, Durham. SSFA protégés meet their mentors, made presentations describing their franchises and the critical issues they face. A Solutions Iterations Process develops an Action Plan to be carried out by each protégé with the support from their mentor. 

First SSFA check in between mentors-mentees. What conditions and circumstances have changed since the SSFIR? What adjustments need to be made in the Action Plan? What new insights do mentors have about their protégés and their SSFs? What advice and/or learning have been most useful so far for protégés? What are the next steps?
December 2017 SSFA website and Living Case Study blogs launched. 

Second SSFA Check In calls between mentors-protégé. Blog updates from Second SSFA check in calls posted on SSFA website


UNH Student Action Research Assistants visit home countries of SSFA protégé social franchises for one week documenting key features of the social franchises through interviews, observation, review of pertinent company management documents and marketing materials, discussions with the franchise owner and country director, other key staff members, franchisees, customers and community members. 

First Living Case Study Webinar of 2018 series focusing on issues identified during the SSFA process (specific webinar focus to be announced). Broadcast audience will be invited to ask questions.

February 2018

Third SSFA check in calls between mentors-mentees. 

Second Living Case Study Webinar series event.   
Blogs from third SSFA Check in calls posted on SSFA website

Third and final Living Case Study Webinar series event. Details to be announced.

Fourth and final SSFA Check in calls between mentors-mentees.


Blogs from fourth SSFA Check in calls posted on SSFA website.


Living Case Studies ready for final editing.