Research Computing Center
Research Computing Center
Patrick Messer, Director
Robert Anderson, Associate Director
Allan Wright, Manager Software Development
Mission and Vision: To provide information technology (IT) support for the sponsored research community at UNH and collaborate with higher education, industry, and government to create innovative technologies designed to address important social, environmental, and economic needs.
RCC aspires to provide exceptional, comprehensive IT services in alignment with UNH strategic goals. Reporting to the Senior Vice Provost for Research, RCC consists of 18 staff members who remain experts in their respective disciplines and are agile in their support. Resources include a recently renovated 2,000 square foot data center, four student employees and a contract worker.
Areas of Expertise:
- Geographical Information Systems (GIS)
- High Performance Computing (HPC)
- Scientific and mathematical programming
- Software development for web, desktop and mobile devices
- Database administration
- System and network administration
- Data management
- Data compliance and security
RCC also handles enterprise IT requirements for the administration of research. Support for the administrative IT needs includes system administration of Sponsored Programs systems and their interfaces with other enterprise systems including Banner HR and Banner Finance.
Users of These Services:
- Research faculty and principal investigators
- Research administrative offices
- Academic and administrative departments
- External businesses
- Government agencies.
|Hourly Rate, Staff||$93|
|Hourly Rate, Student||$15|
|Backups, per GB, per month||$0.10|
|Data Storage, per TB, per month||$9|
|Tape Archives, per tape, per year (+ cost of tape)||$50|
|Physical Hosting, per system, per u, per year||$115|
|System Administration, per system, per year||$300|
|App Hosting, on customer hardware, per site, per year||$900|
|App Hosting, on RCC hardware, per site, per year||$1,050|
|Enhanced Security, on customer hardware, per system, per year||$1,850|
|Enhanced Security, on RCC hardware, per site, per year||$1,050|
|RCC Help Desk/Techincal Support, per user, per year||$776|
*Please contact RCC if you are a non-UNH organization seeking services, as the above chart does not reflect our external rates.
Description of Services:
Hourly Rate, Staff – Software development and other work performed by RCC staff that does not fall under the other listed categories of service.
Hourly Rate, Student - Software development and other work performed by RCC student employees that does not fall under the other listed categories of service.
Backups – Based on the most recent full backup for the month. Weekly fulls and daily incrementals.
Data Storage – Network accessible (requiring authentication), so that user adds their data to be stored at RCC facility on RCC hardware. This data is not backed up. Maximum data classification of "sensitive" as defined by UNH data classification policies. Accounts for up to 20 users per requested storage area.
Tape Archives – Copy of user-specified data from existing disk to tape. Tapes will be invoiced separately as needed by the customer.
Physical Hosting - Provision of rack space in the Lenharth Data Center, located in UNH’s Morse Hall, for customer-supplied hardware. Includes power, cooling, battery backup power, secure access visa swipe lock, security cameras, emergency monitoring with automated, unattended safe shut-down provided by SheepDog software, and an alarm system that communicates with the UNH Police Department.
System Administration - Operating system maintenance including security, upgrades, patches, and system-level backups.
Application Hosting - Backups and software support for websites, databases, and other applications. Application hosting on RCC hardware also includes use of hardware for development, preview, and production, system and network administration, and security.
Enhanced Security - Maintenance of firewalls and log monitoring. Customers using RCC’s enhanced security servers also receive maintenance of the system and hardware.
RCC Help Desk/Technical Support- Fee for users of the RCC Help Desk/Ops. This includes network support, desktop support, troubleshooting, and Morse Hall port activations. This does not include ARC GIS and other software support.
Data Management - For information about responsible data management practices and data management services at RCC and the University of New Hampshire, please visit the following resources:
· RCC’s Pre-proposal Services
· UNH Library’s Data Management Toolkit webpage
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