COVID-19 Updates and Resources

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Learn how UNH is responding to COVID-19

Discover how UNH is providing solutions and meeting the unprecedented challenges created by the COVID-19 pandemic.

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T-Hall

COVID-19 Webinar Series

Join UNH faculty and staff experts for an interactive webinar series that invites you to explore the heart of the pandemic.

Learn more and register

Portsmouth, NH

Business and Community COVID Resources

As the coronavirus pandemic creates unprecedented challenges, UNH offers resources and expertise to help communities and businesses.

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To help students experiencing unexpected financial hardships created by challenges with the COVID-19 pandemic, please consider making a gift to help the university provide them with more resources to cover travel expenses home, supplement loss of income from work-study jobs, access technologies to continue their studies remotely, and more.


We’re here to help, 24/7. For health, safety and other pressing issues that are not addressed in our FAQs, please email covid@unh.edu or call the UNH COVID-19 hotline (603) 862-2020 between the hours of 8:30 a.m.-5 p.m. This is the most current and up-to-date information. For emergencies, dial 911.

Latest News & Archive


UNH/Coronavirus: Top Things You Need to Know

UNH has suspended all in-person classes for the remainder of the spring semester and transitioned to non-face-to-face, remote learning beginning Monday, March 23. UNH is still operating but access to its campuses is extremely limited. As much as possible, faculty and staff are working remotely. Student support services, including Health & Wellness, Psychological and Counseling Services, Center for Academic Resources, Career and Professional Success and academic advising, remain available to students via web and phone. Many on-campus facilities are closing, including student housing. Only students with approved exceptions for exceptional circumstances remain.
Updated March 20, 2020

It is expected to continue to the end of the semester. Regular communications will be sent to your UNH email address to update the timeline. Please watch for updates. All UNH campuses will identify personnel who need to report to work and ask all others to work remotely until further notice. 

No. Events on all three campuses will be cancelled through the end of the spring semester.

Prorated refunds for spring semester charges have been applied to your student account. Understanding that each student’s needs may differ, we are providing options for you to receive your refund. You can now request a direct refund for any overpayment, if applicable. Alternatively, the Office of Financial Aid is ready to assist those students apply any balance to pay down loans taken for these costs.  Lastly, you may allow the balance to remain in your account to apply to future bills with no impact on financial aid.

FAQs have been developed to answer questions about what charges have been refunded with instructions on how to receive overpayment.

Updated April 13, 2020

Undergraduate and graduate students should not return to Durham or Manchester campus housing after spring. All students residing in housing on the Durham or Manchester campuses will be contacted to make arrangements to move their belongings out of their residence hall or campus-owned apartment. More information can be found here.

The university will review the circumstances of students who have a demonstrated and compelling need to remain in campus housing. Those approved students will be assigned a room in a designated residence hall on campus. Exceptions will be limited.

Those living in off-campus apartments or other off-campus locations have leases and contracts outside the university’s purview. If you have any questions, we advise that you review those agreements for guidance.

The health and safety of our university community remains our top priority. Given the many unknowns that still exist around the COVID-19 pandemic, we will not be able to host Honors Convocation and Commencement ceremonies as scheduled May 15 and 16, 2020. We heard loud and clear from our graduates and their families that they want a ceremony, even if it is postponed, and they want it to be in person. In response, we are cancelling Honors Convocation and postponing Commencement to a future date yet to be determined. UNH is reviewing contingency plans for university events and activities with health and safety as the top priority. No decision has been made yet. Watch President Dean's announcement.

Updated March 25, 2020

Campus officials are currently reviewing issued guidance from the U.S. Department of Education and the Department of Veteran Affairs. UNH expects additional guidance in the coming days that will require careful review and consideration. Please refer back to this page for updates.

 

We are making plans to return to “normal” operations on our campuses for the Fall 2020 semester if conditions allow for us to do so. University officials are planning and closely monitoring the latest public health guidelines to ensure we can operate as close to “normal” as health and safety allow. The health and well-being of our students, faculty and staff remain our top priority. We have an array of measures in place to ensure the effective teaching and learning of our students, and access to essential student services should the need arise to delay the return of any or all students to our campuses. Our transition this semester to remote instruction was smooth, due in large part to the excellence and commitment of our faculty and staff, the resilience of our students, and to the robust academic technology infrastructure.

Updated April 13, 2020

Due to current guidelines, including physical distancing expectations and the uncertain nature of the COVID-19 pandemic, the university has decided not to open the Outdoor Pool and Mendum’s Pond this summer. In addition, Camp Wildcat, sailing/kayaking/paddleboarding, and swim lessons will not be offered due to the limitations the pandemic response requires. After such a chilly spring, many are looking forward to the warmer weather. Unfortunately we will have to wait until summer 2021 to enjoy these favorite activities.

Updated May 15, 2020


Student Information

Will I receive a refund for room, board and fees for the rest of the semester? Updated April 13, 2020

Prorated refunds for spring semester charges have been applied to your student account. Understanding that each student’s needs may differ, we are providing options for you to receive your refund. You can now request a direct refund for any overpayment, if applicable. Alternatively, the Office of Financial Aid is ready to assist those students apply any balance to pay down loans taken for these costs.  Lastly, you may allow the balance to remain in your account to apply to future bills with no impact on financial aid.

FAQs have been developed to answer questions about what charges have been refunded with instructions on how to receive overpayment.

What if I live in Durham campus housing and I have nowhere to go?

The university will review the circumstances of students who have a demonstrated and compelling need to remain in campus housing. Those approved students will be assigned a room in a designated residence hall on campus. Exceptions will be rare.

What happens if I live in an off-campus apartment or other housing?

Those living in off-campus apartments or other off-campus locations have leases and contracts outside the university’s purview. If you have any questions, we advise that you review those agreements for guidance.

How will this decision impact my financial aid?

Campus officials are currently reviewing issued guidance from the U.S. Department of Education and the Department of Veteran Affairs. UNH expects additional guidance in the coming days that will require careful review and consideration. Please refer back to this page for updates.

Can I leave this semester’s grades out of the GPA?

Please review Information on Pass/Fail Option for Undergraduate Students

Updated April 2, 2020

Can I drop a course?

Please review Information on Pass/Fail Option for Undergraduate Students

Updated April 2, 2020

How am I going to complete my lab courses?

We are looking at various ways of delivering lab courses online. As soon as we develop plans for colleges/programs, students will be informed,

How am I going to complete my art projects, theater and music performances?

Concerts, recitals and exhibitions are cancelled at this time. Music, ThDA, and Art & Art History will transition to online instruction/presentations. If you have questions, please contact your department.

Are there courses that have not switched to a non-face-to-face format?

All courses will be in remote format no later than March 28, 2020. Please login to MyCourses to check if there are instructions from your professor teaching the course.

What about completing my internship or clinical placement? 

Please contact your clinical or faculty adviser and/or department chair for more information. 
 

How does this impact interns working off-campus?

Decisions about internships are being made at the college level. Please coordinate with your college advisor or internship coordinator with questions.

Law students in a legal residency this semester should work with Director of Legal Residencies Courtney Brooks. She can be reached at Courtney.brooks@law.unh.edu or (603) 513-5233.

 What if I am graduating and trying to complete my capstone experience or thesis/dissertation?

Please contact your faculty adviser or dean’s office for more information.

What about the Undergraduate Research Conference and the Graduate Research Conference?

These events will move to an online format where you can post your presentations online. Additional information will be forthcoming.

Can I continue to work on my thesis/dissertation research?

Please contact your faculty adviser.

How can I access course material like textbooks? 

Currently there are more than 100 publishers participating and tens of thousands of titles available through Vital Source. A majority of the titles adopted by UNH faculty that we offer as e-books are eligible for this program. Please visit the VitalSource Helps program. Many students already have Vital Source accounts. Log in to Vital Source to access the available books. Students can also register with a UNH.edu email address to gain access.

Will the end of the semester be extended? 

There are no plans to extend the end of the semester.

Can I receive Pass/Fail (P/F) for a course that I am currently taking?

The Academic Standards and Advising Committee (ASAC) and the Faculty Senate are working on this issue with input from the provost’s office. Further information will be forthcoming. The Graduate School and the Graduate Council are looking into this issue for graduate students.

Will grading be modified in the courses? Is a revised syllabus that describes modified grading criteria allowable?

Please contact your instructor for additional details. Since we are switching to non-face-to-face instruction, instructors will most likely post a revised syllabus.

Since I cannot go to the faculty member’s office, what action should I take if I do not hear from my instructor?

All faculty should be reaching out to students by March 23, 2020. You can contact your instructor via MyCourses or the department admin via email.

What is the status of Summer Session?

Summer session and E-term 5 registration will begin Wednesday, April 1, 2020. In light of the ongoing COVID-19 pandemic and the uncertainty around when social distancing measures might no longer be required, UNH will offer all of its summer classes via remote, non-face-to-face learning. Questions can be directed to Registrars.Office@unh.edu.
Updated March 31, 2020

How do I register for fall classes?

Further information will be forthcoming. Here are some important links:

UAC: https://www.unh.edu/uac/how-to

Reg office: https://www.unh.edu/registrar/registration-instructions

How can I get academic and career advising?

This will be done virtually. For academic advising, every college is developing a plan and more information will be forthcoming. Career advising will be virtual.

I returned from studying abroad. How do I complete my course work?

Please contact Kerryellen.Vroman@unh.edu or Beth.Kilinc@unh.edu. For courses in your major, contact your dean’s office.

Will summer study abroad programs still run?

Please contact Kerryellen.Vroman@unh.edu or Beth.Kilinc@unh.edu

What if I don’t have WiFi or enough data to complete my assignments?

Please visit https://www.unh.edu/student-life/student-instruction-covid-19

 

Updated April 9, 2020

pass fail infographicIn order to ensure equity among students and to make it easier for students to make progress toward their degrees in these highly unusual circumstances, the Faculty Senate passed a motion on Monday, March 30, 2020, to allow students to choose to switch in-progress courses from a letter-grade to pass/fail. You should read the following guidance carefully and consult with your adviser(s) to make sure that moving one or more of your classes to P/F is right for you. This document may be later updated with further guidance.

1) I want to keep taking all of my courses for a grade. What do I have to do?

·      Absolutely nothing. Just keep working hard on your courses.

2) I feel that one or more of my courses are being impacted by the COVID-19 pandemic, or the move to online instruction has made it difficult to maintain my high standards. Can I switch to P/F?

·      Starting Monday, April 13, and ending Tuesday, April 28, undergraduate students will have the option to switch in-progress letter-grade courses to P/F. You should consult with your adviser to make sure that P/F is right for you. It’s important to know that your instructor will not know whether you are taking it P/F or for a letter grade, so you will still be getting grades during the semester for your work, and a letter grade will still be entered at the end of the semester. All grades D- and above will become a P (pass). Updated April 9, 2020

3) Will P (pass) count for all of my degree requirements?

·      All courses taken to fulfill Discovery, Writing Intensive and the Bachelor of Arts language requirements will be fulfilled by P (pass).

4) But what about my major or minor?

·      Many departments and programs will likely choose to waive minimum grades for their major and minor courses, but some departments, for good reasons, will choose to keep these minimum grades. Departments and programs have until April 10, 2020, to decide and communicate to you whether they will adhere to these minimums. For those courses where a minimum grade is required, you should not choose the pass/fail option. If you do choose pass/fail for a course that requires a minimum grade you may need to retake the course later; repeat rules will apply (see SRRR 07.112). Again, reaching out to your adviser is a crucial step. Updated April 9, 2020

5) What if I want to go to med school or law school? Won’t they look down on a P (pass)? Or worse, not accept a course as a necessary prerequisite?

·      These are good questions and we have advisors for medical, law and veterinary schools on campus who are monitoring statements from schools and organizations that set policies in this regard. You should reach out to your pre-health, pre-law and pre-vet advisors who can counsel you in these matters.

6) How will P/F affect my GPA?

·      It won’t, whether you get a P (pass) or an F (fail). You will earn the credits for the course with a P (pass).

7) How many classes can I take P/F?

·      You may choose P/F for zero up to all of your classes, as long as you keep in mind some programs will choose to keep minimum grades for a class. Consult your adviser.

8) What if I change to P/F and decide later I want to go back to a letter grade? Can I?

·      Yes, until April 28, 2020.

9) I’m repeating a course for a better grade. Can I use the P/F option?

·      No, students that are repeating a course to improve their grade per SRRR 07.111(fs) may not use the P/F option.

10) I’m in an accelerated master’s program—what about those courses?

·     Pass/Fail is not an option for graduate-level courses. Students in an accelerated master’s program earning dual credit in a 700/800-level course, may opt to take the undergraduate section only of a course for P/F. If a student petitioned to earn dual credit for a 700 level course because there was no 800-level equivalent, they may not take that course as P/F. Check with your advisor for clarification.

Updated April 17, 2020

11) What else should I consider before making the decision to change to P/F? 

·      There are many things that you may want to consider, especially if your GPA is a key factor in athletics, honors or Dean's List designation, internships, pre-professional health or law activity, and potential graduate schools. You will want to weigh these factors and discuss with your adviser.

12) Will taking a class P/F affect my financial aid or scholarship this semester?

·      No, taking a class P/F will not impact your financial aid and/or scholarship this semester.  Keep in mind that many scholarships require a specific GPA in order to be renewed in subsequent years. P/F courses are not counted in your GPA calculation.

13) Ok, what if I’m just overwhelmed in a class. Can I drop it?

·      Yes, every undergraduate student can drop one class without any academic penalty. These courses will show on your transcript as W (withdrawn). Be careful that you don’t drop a necessary course or prerequisite. Again, it is important that you consult with your academic adviser before dropping a course to make sure it is right for you. Drop directions and a special COVID-19 drop form are available here. Please note, there are no financial refunds for a drop at this point in the semester. Updated April 9, 2020

14) What if I cannot get ahold of my adviser? What do I do?

·      You should reach out to the chair of your department or program, the associate dean of your college or (if undeclared COLA) the University Advising Center.

15) Thanks. I’m ready to move to P/F. How do I do it?

·      Undergraduate students will be able to make the pass/fail changes directly from the Webcat registration menu via the link titled "Choose Pass/Fail for Spring 2020 Courses." Step by step directions can be found here. Updated April 9, 2020

16) Does the P/F option apply to graduate students?

·      No, the P/F option is only available to undergraduate students taking undergraduate courses.

 


Faculty/Staff Information

APRIL 3, 2020

What should I do if I feel ill at work or need to call in sick? Updated April 7, 2020

Keep your supervisor informed and utilize sick time, if applicable. If caring for an ill family member, use accrued Family Care (ability to use up to 25 sick time days) or Family Leave (ability to use up to 10 sick leave days as specified in CBAs) to replace salary, if available. If you plan to seek medical care with your PCP or Health & Wellness, please telephone them ahead of time to provide advance notice of your arrival.

If you or your family member’s illness is caused by COVID-19 coronavirus and you are not able to work, the Families First Coronavirus Response Act provides for paid, job protected leave. For more information on the act and to see if it applies to your situation click here Coronavirus (COVID-19) Benefits and Employment Frequently Asked Questions

My child’s school closed, and I need to be home to care for them - what should I do? Updated April 7, 2020

If you are working remotely, continue working if possible. This might require an adjustment in your normal schedule because of home schooling or other related activities. If you have been working at one of our locations, reach out to your supervisor to discuss options to accomplish your work, including a schedule change or remote work.

If working remotely or changing your schedule are not options, the Families First Coronavirus Response Act provides for paid, job protected leave. For more information on the act and to see if it applies to your situation, click here Coronavirus (COVID-19) Benefits and Employment Frequently Asked Questions

How long will remote work for staff continue? Updated April 7, 2020

Staff working remotely will continue to do so until further notice. Regular communications will be sent to your UNH email address to update the timeline. Please watch for updates.

I am new to leading employees remotely. Are there resources available to help me be more effective or to help those I lead work more effectively?

Every benefits eligible and adjunct employee has access to learning modules for free with LinkedIn Learning. There are several sessions on working and/or leading remotely such as, Leading at a Distance, Leading Virtual Meetings and Remote Working: Setting Yourself and Your Teams Up for Success. More information on accessing these resources can be found here: https://www.unh.edu/hr/linkedin-learning

I am a benefits eligible employee – when can I use the COVID not working earning code on my time entry to replace my wages without impacting my paid leave balances? Updated May 1, 2020

Until further notice, employees should continue to use this code if it is not possible for you to achieve some or all of your work schedule related to the campus response to COVID-19. For example, you and your supervisor determine your work cannot be achieved remotely and work is not available at one of our campus locations. Always consult with your supervisor before using the COVID not working code in WISE, or the USNH COVID Non-Exempt code in Kronos.

If your reason for not working is caused by COVID-19 coronavirus, the Families First Coronavirus Response Act provides paid, job protected leave. For more information on the act and to see if it applies to your situation click here Coronavirus (COVID-19) Benefits and Employment Frequently Asked Questions

I am an adjunct staff member - Can I use the COVID not working earning code to replace my wages past April 3?

Adjunct staff who do not have work due to the campus operations COVID-19 response should reach out to their supervisor and Human Resources to determine what work might be available. The COVID not working code is not available to adjunct staff after April 3. 

Federal support of state unemployment benefits has been greatly enhanced. Unemployment eligibility decisions are made solely by New Hampshire Employment Security via https://www.nhes.nh.gov/. For more information see Coronavirus (COVID-19) Benefits and Employment Frequently Asked Questions.

I am afraid of getting infected and do not want to come to work. I feel safer staying at home. What are my options? Updated April 7, 2020

If you are nervous about coming to work at one of our locations, talk to your supervisor and Human Resources to explore if work can be done remotely. If work on location is available and you elect not to come to work, you have the option to use personal or earned time, if applicable.

For specific COVID-19 related situations, the Families First Coronavirus Response Act provides paid, job protected leave. For more information on the act and to see if it applies to your situation go to Coronavirus (COVID-19) Benefits and Employment Frequently Asked Questions.

I have a federally funded work-study student but don’t have a lot of work for them. Will they receive their work study award?

Yes. The university is working with the federal government to provide this to students, up to their award amount. More information will be communicated soon.

I have an hourly student (not federally funded) and have no work for them. What should I do?

Encourage them to apply for unemployment benefits which have been greatly enhanced to new minimums. For more information see Coronavirus (COVID-19) Benefits and Employment Frequently Asked Questions

For those few students for whom this presents extreme financial hardships please refer them to the Dean of Students.

What if I am unable to work from home and willing to come to campus? Is that allowed?

Check with your supervisor and Human Resources to see if this is appropriate and available.

I am aware that the state is offering unemployment benefits. Will I be eligible for those if I am not currently working?

We encourage you to explore the newly expanded unemployment benefits which eliminate a waiting period for the benefits and have an increased weekly amount through July 31, 2020, for employees who are out of work or had a reduction in hours. Information on these expanded benefits can be found at Coronavirus (COVID-19) Benefits and Employment Frequently Asked Questions.

How can I protect myself from getting the Coronavirus?

We encourage you to minimize face-to-face contact when possible and leverage technology to conduct everyday business.

Follow universal health precautions:

  • Wash your hands often with soap and water for at least 20 second. If soap and wter are not available, use an alcohol-based (at least 60% alcohol) hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Stay home and avoid public places when sick (i.e. social distancing).
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid being within 6 feet (close contact) of a person who is sick.
  • Avoid sharing drinks, smoking/vaping devices or other utensils or objects that may transmit saliva.
  • Clean and disinfect frequently touched objects and surfaces.

What should I do if I think I have the coronavirus?

  • Call before you go. If you develop COVID-19 symptoms, call your medical provider first before going for a test. That way, they can prepare to provide you the best care possible while keeping other patients safe.
  • Use telehealth for live video consultations. Telehealth services, such as MDLIVE, let you speak with a U.S.-based, board-certified provider from the comfort of your home, using your mobile phone, tablet, laptop, or computer. It’s a good option if you want to discuss potential symptoms before getting tested.
  • Get tested if necessary. If you’re having symptoms and think you were exposed to COVID-19, your provider will provide instructions on how to schedule a test.
  • Consider mail order for prescriptions. OptumRx’s mail order pharmacy is a great way to get your maintenance medications delivered right to your door. That way, you don’t have to visit the pharmacy and risk being exposed to COVID-19 or inadvertently exposing others.

What assistance is available to help me cope with the emotional impact of this COVID-19 issue?

The Employee Assistance Program (EAP), offered through KEPRO, can help you and your family through these challenging times. With all the anxiety and uncertainty surrounding the COVID-19 pandemic, turn to the EAP for help with emotional support, stress management, and more.

EAP services are free and completely confidential. Speak with an EAP counselor by phone 24/7 at 800-424-1749. USNH covers the cost 100% for an unlimited number of telephone sessions and up to six in-person sessions per issue with a licensed and credentialed master’s-level or Ph.D.-level counselor.

KEPRO recently improved their website: eaphelplink.com (company code “USNH”). The site is now mobile-friendly, so you can access your EAP benefits anywhere, anytime. The site is also faster, easier to navigate, and refreshed regularly with new content—so check back often!

The Centers for Disease Control and Prevention also provides guidance on mental health and coping.

Are there IT requirements I must follow while working remotely?

Yes. Most requirements are common sense, but here are some of the parameters:

  • Use university-issued equipment when possible (e.g., university laptops)
  • The equipment must meet the following minimum UNH information security requirements:
    • Anti-malware software installed/operational/updated
    • Operating system patches applied
    • Host-based firewall installed and enabled
    • Screen lock requiring password or PIN
  • Don’t share UNH equipment (e.g., with other family members) and protect from theft, damage, and misuse
  • Protect all UNH information and printed material from unauthorized access
  • Store all university information on university servers, BOX, or devices, not on public cloud services (e.g., Google drive, DropBox)
  • Do not use public machines or public networks to conduct UNH business
  • Report any information security incidents, including compromises of devices or unauthorized access to UNH information, immediately at (603) 862-4242 during customary work hours or (603) 862-1427 outside customary work hours. 

TECHNOLOGY TIPS FOR WORKING REMOTELY FROM UNH IT

Published March 15, 2020

Can I expense my data charges for working from home?

No. The university does not reimburse use of your web account or phone service when working remotely.

Published March 15, 2020

 

Will classes resume April 6, 2020?

Decisions on class resumption will be made at the appropriate time. Further guidance will be forthcoming. The law school is moving to non-face-to-face instruction starting Monday, March 16. The Durham campus is moving to non-face-to-face instruction after spring break through Friday, April 3. Face-to-face instruction is currently scheduled to resume Monday, April 6.

Published March 15, 2020

What support is being offered to faculty/staff to ensure academic continuity?

Support for faculty and staff in developing non-face-to-face instruction includes many different formats including on-line tutorials, workshops, and one-on-one support from a team of 50 instructional designers and experienced faculty and staff. See the latest resources.

Published March 15, 2020

How and when will I hear from my professors?

The method of non-face-to-face instruction will be determined by the faculty member teaching the course. Instructors will notify their students how to access course content depending on the timeline for each campus. For the law school, this will be the week of March 16. For the Durham campus, it will be by Monday, March 23. Faculty are doing everything they can to continue an engaged and positive educational experience in these exceptional circumstances.

Published March 15, 2020

What is the status of UNH’s study abroad programs?

All students studying abroad have been told to return to the United States. Please contact Kerryellen.Vroman@unh.edu or Beth.Kilinc@unh.edu if you have any questions or concerns.

Published March 15, 2020

Is UNH still holding admissions events?

All public events have been cancelled through Sunday, April 5. The admissions office is developing new ways to interact virtually with prospective students in order to answer their questions and showcase the university. Students and parents with questions about admissions, tours, or events should contact admissions@unh.edu or (603) 862-1360. For the Manchester campus contact unhm.admissions@unh.edu or (603) 641-4150 and for the Law School admissions@law.unh.edu or (603) 513-5300.

Published March 15, 2020

What contingency plans does UNH have in place to ensure research continuity?

During this period, the university is open and research labs are available. Please see the Research Office guidance regarding support for research and available resources.

Published March 15, 2020

How does this impact interns working off-campus?

Decisions about internships are being made at the college level. Please coordinate with your college advisor or internship coordinator with questions. 

Law students in a legal residency this semester should work with Director of Legal Residencies Courtney Brooks. She can be reached at Courtney.brooks@law.unh.edu or (603) 513-5233.

Published March 15, 2020

Will student employees be able to continue working?

Students on TA/GA/RA appointments and post-doctoral scholars will continue to be paid. Please coordinate with your faculty/department supervisor on how you continue your work either on campus after March 23 or remotely depending on your individual circumstance.

Student employees who have work-study jobs will continue to be paid. Please contact your supervisor to explore if remote work is available.

Published March 15, 2020

When does registration for Summer Session begin?

UNH is delaying the start of summer session and E-term 5 registration until Wednesday, April 1, 2020, to provide time for the community to adjust to the non-face-to-face instructional format which begins March 23. Webcat registration, the UNH summer session website and the academic calendar have been updated. Questions can be directed to Registrars.Office@unh.edu.

Published March 20, 2020

 

The following links provide resources that can support instructional continuity:

Instructional Continuity Resources

Academic Technology Training Calendar


Travel Information

Travel can increase the risk of exposure to you and the community. Government restrictions and public health measures are changing fast. If you travel, those changes may make it hard for you to return and resume activities. We will continue to update guidance as needed. While these restrictions are more stringent than current CDC guidelines, they are consistent with those imposed by many college and universities, corporations and state and local governments.

 

Should I cancel my personal travel plans?

The CDC provides recommendations on postponing or canceling travel via travel notices. A list of destinations with travel notices is available on the CDC website.

Published March 15, 2020

At this time, can I travel for business?

In the interest of your health and safety, for the next 30 days international business travel is prohibited, and all personal international travel is strongly discouraged. We want to avoid employees being stuck overseas if additional travel and re-entry restrictions are put in place. All non-essential domestic business travel is prohibited for the next 30 days. As applicable, consult with your manager to determine whether your domestic travel is essential. Employees are strongly encouraged to use remote methods, such as teleconferencing, where possible. These restrictions will be reassessed within 30 days. 

Updated March 16, 2020

If I return from travel from an area designated by the CDC as having widespread sustained (ongoing) transmission, am I required to stay at home?

If you recently traveled to any region with a “Level 3” Travel Health Notice from the CDC, you are asked to stay at home for 14 days beginning the day you return to the United States. Please do not return to your campus office for any reason until the 14 days have elapsed. Please contact your supervisor immediately to discuss options to accomplish your work.

Published March 15, 2020

If I return from travel from an area that has not been designated by the CDC as having widespread sustained (ongoing) transmission but where there have been identified cases of COVID-19, and I have no symptoms of COVID-19, am I required to stay home?

No.

Published March 15, 2020

If I do not have COVID-19 symptoms, am I expected to disclose whether I have a medical condition that the CDC says could make me especially vulnerable?

No. You are not required to disclose whether you have a medical condition that might place you at higher risk. The laws prohibiting discrimination based on disability prohibit UNH from requiring medical examinations of employees without symptoms.

Published March 15, 2020

What options are available for faculty and staff who've incurred expenses for upcoming business travel?

Please work with your manager to cancel your travel commitments and request refunds or credits to use on future university travel. If you are unable to secure refunded expenses or travel credit for future use, there will be no financial impact to you; we will cover cancellation costs.

Published March 15, 2020


Health Resources

What is the 2019 Novel Coronavirus (COVID-19)?

The 2019 Novel Coronavirus, or COVID-19, is a new respiratory virus first identified in Wuhan, Hubei Province, China. It is responsible for the COVID-19 illness. Learn about COVID-19.

Updated March 30, 2020

What is a novel coronavirus?  

Human coronaviruses are common worldwide. Common human coronaviruses usually cause mild to moderate upper-respiratory tract illnesses, like the common cold. A novel coronavirus (CoV) is a new coronavirus that has not been previously identified.  

Published March 17, 2020

What is the source of COVID-19? 

Public health officials and partners are working hard to identify the source of COVID-19. Coronaviruses are a large family of viruses, some causing illness in people and others that circulate among animals, including camels, cats and bats. Analysis of the genetic tree of this virus is ongoing to know the specific source of the virus.

Published March 17, 2020

Is there a vaccine for COVID-19?

There is no vaccine or specific treatment for COVID-19.

Published March 17, 2020

What are the symptoms of COVID-19? 

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell
    Read more about COVID-19 Symptoms here. If you are experiencing any of these symptoms, self-isolate and call your Primary Care Provider (PCP) or other health care clinician for guidance:
  • UNH Durham Campus, please call (603) 862-9355 to speak with a UNH Health & Wellness staff member.
  • UNH Manchester and School of Law: Please contact your Primary Care Physician or local Urgent Care Clinic.

Testing for COVID-19 infection will be an important component of reducing the spread of the virus. Current guidelines may allow for testing in individuals who have concerning symptoms; please discuss with your PCP or UNH Health & Wellness for testing status and recommendations.

Updated April 30, 2020

Should I be tested?

UNH Health & Wellness is following the updated New Hampshire Division of Public Health guidelines for COVID-19 testing which states that healthcare providers test any patient for COVID-19 who present with even mild symptoms, including any of the following:

  • Fever (subjective or documented fever )
  • Upper or lower respiratory tract symptoms including runny nose (unexplained), sore throat, cough, chest congestion, or shortness of breath
  • Flu-like symptoms including muscle pains/aches, chills, and new significant fatigue
  • Loss of taste or smell
  • Other symptoms or clinical syndromes at a provider's discretion

NH residents may now register to sign up and reserve a test for coronavirus at one of five fixed sites in Claremont, Lancaster, Plymouth, Rochester and Tamworth. Residents may self-attest they have one of the symptoms, such as chills, loss of smell or taste. Resident who are over 60 and with underlying conditions do not have t ohave symptoms to request and receive a test. Residents also no longer need their primary care provider or doctor to order a test, according to DHHS. You can find the registration form here.

Rite Aid has also opened or will open testing sites around the country, including two locations in New Hampshire. Find out more here.

If you believe you are a candidate for testing living outside of New Hampshire or are a New Hampshire resident and have questions please contact your PCP or Health & Wellness at (603) 862-9355 for further guidance. Individuals who have mild symptoms should self-isolate until at least 10 days have passed since the onset of symptoms, and at least 72 hours have passed since their recovery.

Updated May 12, 2020

I am feeling very anxious and worried given all of the unknowns about COVID-19’s impact and spread. Is this normal? What can I do to take care of myself?

Feeling anxious, stressed, scared, and/or worried are normal reactions to the unknowns about a new virus, what we see and hear around us, and things that feel outside of our control. These emotions can help motivate us to be informed and take actions to protect ourselves and others:

  • Get adequate sleep, eat well, move your body, do some things that help to relax your body and mind—these actions also strengthen our immune systems! 
  • Know the facts about the virus and getting accurate information from reliable sources.
  • Take breaks from media, including social media.
  • Acknowledge your feelings instead of suppressing them. It can be helpful to write down your feelings and list what is making you feel this way. Acknowledging feelings also includes acknowledging how others feel. Telling yourself or others not to worry, be stressed, or panic only tends to make ourselves and others feel worse.
  • Visit Harvard’s resource, “Managing Fears and Anxiety around the Coronavirus (COVID-19),” for more self-care ideas.
  • UNH Health & Wellness has virtual wellness programming and telehealth services (clinical and wellness education/counseling appointments) available to support students’ self-care.

If you find the emotions you are experiencing are impacting your daily life and functioning, reach out for help.  

  • Students at UNH-Durham can contact Psychological and Counseling Services (PACS) 603-862-2090.  
  • Students at UNH-M can contact The Mental Health Center of Greater Manchester (MHCGM) on campus (603) 641-4170 or directly (603) 668-4111. 
  • Students at UNH Franklin Pierce School of Law can contact Riverbend Community Mental Health 603-2281600 for an appointment or if crisis 1-844-743-5748. 
  • Employees can contact the Employee Assistance Program (EAP) 1-800-424-1749.
  • The Suicide Prevention Lifeline is available for those in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals: 1-800-273-8255.

Updated April 27, 2020

Why might someone blame or avoid individuals and groups (create stigma) because of COVID-19?

People in the U.S. may be worried or anxious about friends and relatives who are living in or visiting areas where COVID-19 is spreading. Some people are worried about the disease. Fear and anxiety can lead to social stigma, for example, towards Chinese or other Asian Americans or people who were in quarantine.

Stigma is discrimination against an identifiable group of people, a place, or a nation. Stigma is associated with a lack of knowledge about how COVID-19 spreads, a need to blame someone, fears about disease and death, and gossip that spreads rumors and myths.

Stigma hurts everyone by creating more fear or anger towards ordinary people instead of the disease that is causing the problem.

People can fight stigma and help, not hurt, others by providing social support. Counter stigma by learning and sharing facts. Communicating the facts that viruses do not target specific racial or ethnic groups and how COVID-19 actually spreads can help stop stigma.

If you have observed or experienced an incident of bias or hate, discrimination and/or harassment, please report the incident using the reportit!_form or contact the Affirmative Action and Equity Office at affirmaction.equity@unh.edu or (603) 862-2930 Voice / (603) 862-1527 TTY / 7-1-1 Relay NH.

Published March 17, 2020

Q: Who is susceptible to the novel coronavirus? 

A: People of all ages can be infected by COVID-19. Older people, and people with pre-existing medical conditions (such as asthma, diabetes, heart disease) appear to be more vulnerable to becoming severely ill with the virus.

Everyone should take steps to protect themselves from the virus, for example by washing their hands often and covering coughs and sneezes.  

Published March 17, 2020

Q: How does the virus spread? 

A: This virus likely emerged from an animal source originally, but now is spreading from person-to-person. It’s important to note that, in person-to-person transmission, some viruses are highly contagious (like measles), while other viruses are less so. This virus appears to be easily spread between people. The CDC considers this a very serious public health risk. Here is what we do know about the spread of newly emerged coronaviruses.

Updated April 27, 2020

Q: Should I be tested?

A: UNH Health & Wellness is following the New Hampshire Division of Public Health guidelines for COVID-19 testing:

Access to COVID-19 testing has improved, but testing still potentially exposes the public and healthcare system to contagious cases and consumes limited personal protective equipment (PPE) and testing supplies. People in the following groups should be tested for COVID-19 if symptomatic (fever > 100.4F or symptoms of respiratory illness), with new additions in bold:

  • Healthcare workers and first responders
  • Family members of healthcare workers and first responders (because it impacts the ability for these individuals to return to work)
  • Any person residing in, or who has worked or visited, a long-term care facility (LTCF) or healthcare setting
  • Patients hospitalized with fever, respiratory illness, or flu-like symptoms
  • Patients who may have had close contact with a large number of people
  • Residents or employees of jails or prisons
  • Essential workers who deliver, or directly support, home, community, or institutional care services
  • Patients 65 years of age and older
  • Patients with underlying chronic health conditions which puts them at increased risk of complications from COVID-19

If you believe you are a candidate for testing, please contact your PCP or Health & Wellness at (603) 862-9355 for further guidance.

If you have mild symptoms and are not in need of medical care, please self-isolate at home and monitor for symptom progression. If your symptoms worsen, please contact your PCP or Health & Wellness at 603.862.9355 for further guidance.

Individuals who have mild symptoms but are not tested should self-isolate until at least seven days have passed since the onset of symptoms, and at least 72 hours have passed since their recovery.

Updated April 27, 2020

Q: What should I do if I have close contact with a person who is diagnosed with COVID-19 infection?

A: If you come into close contact with a person who is later diagnosed with COVID-19 infection, the Centers for Disease Control (CDC) and the New Hampshire Department of Health and Human Services (DHHS) recommend:

  • The contact will be advised to begin a 14-day self-quarantine with monitoring for symptoms of illness. They are to practice physical distancing (>6ft). If a significant fever (temperature >100.4), cough or shortness of breath were to develop, they should call their PCP or UNH Health & Wellness for guidance. According to NH DHHS, “household members such as family members, including children, of quarantined individuals are not required to quarantine. As long as they remain asymptomatic, they can leave the home and can go to public places like school and work. If the person being quarantined develops illness, household members must then also stay home and self-isolate.”
  • Anyone who has contact with asymptomatic contacts are considered at low risk. No self-quarantine is recommended or required. Self-monitoring for symptoms is advised. If significant fever (temperature >100.4), cough or shortness of breath were to develop, they should call their PCP or UNH Health & Wellness for guidance.
  • Travelers returning from countries with CDC risk category Level 3 or higher are advised to maintain 14-day self-isolation with monitoring for symptoms of illness. They are to practice social distancing and should not come to campus. If significant fever (temperature >100.4), cough or shortness of breath were to develop, they should call their PCP or UNH Health & Wellness for guidance.

Updated April 27, 2020

Q: How do I self-quarantine? 

A:  Self-quarantine means that you practice caution for 14 days after having contact with someone who is sick to see if you develop symptoms. For 14 days:

  • Stay at home with social restrictions. Do not go to work, classes, or other social activities. Avoid activities in public. 
  • If possible, use a separate bathroom from “household members."
  • If around, other people, practice social distancing (about 6 feet or 2 meters). 
  • Do not take public transportation, taxis or ride shares.  
  • Self-monitor for fever (>100.4F), cough, and/or shortness of breath. If you experience symptoms, call Health & Wellness at 603-862-9355, your primary care physician, or a local urgent care clinic for guidance. 
  • As long as you remain asymptomatic, other “household members” can leave the home and can go to public spaces like school and work. If the person in self-isolation develops symptoms, “household members” must then also stay home and self-isolate.

Updated April 27, 2020

Q: Should I be concerned about spread of the virus through food, food containers or handling packages? 

A: Coronaviruses are generally thought to be spread from person-to-person through respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with food. Before preparing or eating food it is important to always wash your hands with soap and water for 20 seconds for general food safety. Throughout the day wash your hands after blowing your nose, coughing or sneezing, or going to the bathroom. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from food products or packaging that are shipped over a period of days or weeks at ambient, refrigerated, or frozen temperatures. Learn what is known about the spread of COVID-19.”

Learn more about food safety and availability here.

Updated April 27, 2020

Q: Am I at greater risk of COVID-19 if I smoke or vape?

A: Medical researchers and health providers are recommending that those who smoke or vape work to reduc or quit their consumption of nicotine and/or marijuana to lower their risks and protect their lungs. Health & Wellnes is here to support anyone who is interested in reducing or quitting their use. Learn more about options and resources for quitting by visiting our nicotine webpage. Students may also scheduled free telehealth appointments for wellness education/counseling online and utilize our many virtual programs for additional support.

Updated April 27, 2020

Q: What can I do to help stop the spread of colds, flu and/or the coronavirus? 

A: While the immediate risk of this new coronavirus to the American public is believed to be low at this time, everyone can do their part to help respond to this emerging public health emergency by following the CDC recommendations for everyday preventive actions to help prevent the spread of respiratory viruses (colds, flu, Coronavirus), including:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based (at least 60% alcohol) hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home and avoid public places (i.e. physical distancing) in accordance with your state directive.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid being within 6 feet (close contact) of any person, but especially anyone who is sick.
  • Do not share drinks, smoking/vaping devices, or other utensils or objects that may transmit saliva
  • Clean and disinfect frequently touched objects and surfaces. Read the CDC's interim environmental cleaning and disinfection recommendations for community members and people isolated in home care.

Updated April 27, 2020

Q: Do I need to wear a mask? 

A: The CDC reommends wearing a mark or other nose/mouth covering in public. The reasoning is that COVID-19 may be spread from person to person whether someone is symptomatic or not. Therefore, anyone may be potentially contagious, including yourself. Mask use, combined with physical distancing (> 6 feet), may protect others from any unintentional spread of infection. To learn more about this recommendation and how to make your own mask visit the CDC's website.

Updated April 27, 2020 

Q: Should individuals with an underlying health condition isolate themselves or avoid classes to minimize their risk of being infected with the coronavirus?

A: If you are at higher risk of getting very sick from COVID-19, you should: stock up on supplies; take everyday precautions to keep space between yourself and others; when you go out in public, keep away from others who are sick; limit close contact and wash your hands often; and avoid crowds, cruise travel, and non-essential travel. If there is an outbreak in your community, stay home as much as possible. Watch for symptoms and emergency signs. More information on how to prepare, what to do if you get sick, and how communities and caregivers can support those at higher risk is available on People at Risk for Serious Illness from COVID-19.

Health & Wellness is prepared to partner with students’ medical providers to discuss specifics. If you are on the UNH Durham campus, Health & Wellness has Health Resource Nurses who serve as the contact point for concerned students, and students can contact them for information and guidance by calling (603) 862-9355. If you are on UNH Manchester or School of Law campuses, please contact your primary care physician or local Urgent Care Clinic. Employees with an underlying health condition should work with their healthcare provider for information and guidance. 

Published March 17, 2020 

Q: Should I be cleaning my house, residence hall, apartment, etc. with industrial-strength cleaning solutions? 

A: Perform routine environmental cleaning. Clean and disinfect frequently touched objects and surfaces (e.g., doorknobs, light switches, countertops). Read CDC's interim environmental cleaning and disinfection recommendations for community members and people isolated in home care. Use all cleaning products according to the directions on the label.

If you live on campus, in order to avoid the risk of a chemical reaction with disinfectants being used by UNH Facilities, Housing and Dining, please do not purchase or bring any cleaning agents for use on campus, particularly chlorine-based products, without prior approval from Environmental Health and Safety.

FYI - Staff in UNH Facilities, Housing and Dining have increased routine environmental cleaning including disinfecting frequently touched surfaces on campus like handrails, doorknobs and light switches, and will be placing disinfectant wipes and hand sanitizer in all classrooms, residence and dining halls, and areas used by the general public to help decrease the spread of viruses.

Published March 17, 2020

Q: How do I clean my cell phone?

A: The CDC recommends the following for preventing the spread of infectious diseases: “Use disinfecting wipes on electronic items that are touched often, such as phones and computers. Pay close attention to the directions for using disinfecting wipes. It may be necessary to use more than one wipe to keep the surface wet for the stated length of contact time. Make sure that the electronics can withstand the use of liquids for cleaning and disinfecting.”

Published March 17, 2020

Q: What do I do if someone I'm living is sick?

A: If your roommate or someone you have frequent/close contact with is sick:

  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Don’t share household items like towels, eating utensils, dishes, cups, etc.
  • Clean common surfaces, such as doorknobs, handles, room surfaces, light switches etc. Use a standard household disinfectant. Wash your hands after cleaning the area.
  • Be helpful, but protect yourself. You can still care for your roommate. You can offer to pick up some Kleenex or get them a meal, but try to avoid close contact with your sick roommate.

Remind sick roommates to prevent others from getting sick.  The sick person should remember to cover coughs and sneezes and to wash hands frequently (especially after coughing, sneezing, or disposing of used tissue in the trash). The sick person should also wear a mask any time there is close contact (within six feet) of others or when using common areas, like a shared bathroom. If your sick roommate is not covering sneezes and coughs, you should consider wearing a mask when you are within close proximity (within six feet).

Following these precautions will decrease your risk of becoming ill, but if you are sharing space with someone who is sick, you should monitor yourself. If you develop fever (>100.4F, cough, shortness of breath) after contact with the sick person,

  • UNH Durham: Contact Health & Wellness, 603-862-9355 for information and care. 
  • UNH Manchester & School of Law: Contact your PCP or local Urgent Care Center.

Updated April 27, 2020

Q: Should I be concerned about pets/animals and COVID-19? 

A: As of April 22, 2020, two pet cats tested positive for COVID-19 in New York. Otherwise, there are very few reports of animals with confirmed cases of COVID-19 worldwide. The CDC does not recommend routine testing of animals: “There is no evidence that pets play a role in spreading the virus in the United States. Therefore, there is no justification in taking measures against companion animals that may compromise their welfare.”

For prevention recommendations and further information about caring for your pets while sick visit the CDC website.

Updated April 27, 2020

Q: What are the current global travel advisories?

A: Travel advisories from the CDC include:

  • Level 3 Travel Warning: avoid all nonessential travel due to widespread community transmission of COVID-19 illness. 
  • For the most recent alerts check the U.S. State Department website and the CDC website.

Updated April 27, 2020

Q: Should I travel within the U.S. or change my travel plans?

A: The CDC does not generally issue advisories or restrictions for travel within the United States. However, cases of COVID19 have been reported in many states, and some areas are experiencing community spread of the disease. Crowded travel settings, like airports, may increase your risk of exposure to COVID-19, if there are other travelers with COVID19. There are several things you should consider when deciding whether it is safe for you to travel. Read CDC’s travel considerations here.

Keep in mind that many states and cities are implementing stay-at-home orders. Check in with your local government to find out what the requirements are for your area.

Updated April 27, 2020

Q: What if I recently traveled to a high-risk area?

A: If you spent time in a high-risk area during the past 14 days:

  • Stay home for 14 days from the time you return from travel, monitor your health and practice physical distancing. Physical distancing means staying out of crowded places, avoiding group gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
  • If you get sick with fever (100.4°F/38°C or higher), cough, or have trouble breathing
    • Seek medical advice. Call ahead before you go to a doctor’s office or emergency room.
    • Tell your doctor about your recent travel and your symptoms.
    • Avoid contact with others.
  • Do not travel while sick.
  • Cover your mouth and nose with a tissue when coughing or sneezing.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Soap and water should be used if hands are visibly dirty.

Updated April 27, 2020

Q: What are the enhanced precautions recommended for travel?

A: Because older adults and those with chronic medical conditions may be at higher risk for severe disease, people in these groups should discuss travel with a healthcare provider and consider postponing nonessential travel.

If you must travel abroad, take the following steps:

  • Avoid contact with sick people.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Clean your hands often by washing them with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer that contains at 60%–95% alcohol. Soap and water should be used if hands are visibly dirty.
  • Travelers should monitor their health during travel and after travel and limit interactions at large gatherings with other for 14 days after returning to the United States.

Published March 17, 2020

Q: How many cases of the coronavirus are there in the United States? 

A: With the evolving nature of the virus in the United States, check here for updated information regarding the coronavirus in the U.S.

Published March 17, 2020

Q: Are there cases of the virus in New Hampshire? 

A: The N.H. Division of Public Health Services provides the number of positive, possible and fatal cases in New Hampshire.

Updated April 27, 2020

Q: Will I know if there is a case of the coronavirus on campus?

A: COVID-19 illness has begun to affect our community, as well as our family and friends. As individual cases are identified, UNH will do its best to identify anyone who may be at elevated risk from contact and advise any necessary recommendations. Refer to the UNH COVID-19 Updates page for any updates regarding COVID-19 at UNH and information on how the campus is working to prevent the spread of the illness and what each member of the community can do to help prevent further spread of the virus.

Updated April 27, 2020

Q: Where can I get more information on the virus and what UNH is doing to protect the community? 

A: Refer to the UNH COVID-19 Updates page and/or the Health & Wellness Health Alerts page.

Updated April 27, 2020

COVID-19 Health & Wellness Resources

Updated March 17, 2020

Early/mild symptoms of COVID-19 illness caused by Coronavirus infection can include nasal congestion, sore throat, and achiness. Rarely, nausea, vomiting and diarrhea have been reported. More concerning symptoms reported for patients with COVID-19 have included fever (>100.4F), cough, and/or shortness of breath. These symptoms typically appear 2 to 14 days after exposure.

If you are experiencing any of these symptoms, self-isolate and call your Primary Care Provider (PCP) or other health care clinician for guidance:

  • UNH Durham Campus, please call (603) 862-9355 to speak with a UNH Health & Wellness staff member.
  • UNH Manchester and School of Law: Please contact your Primary Care Physician or local Urgent Care Clinic.

Testing for COVID-19 infection will be an important component of reducing the spread of the virus. Current guidelines allow for testing in individuals who have concerning symptoms; please discuss with your PCP or UNH Health & Wellness for testing status and recommendations.

Use these links for UNH Health & Wellness hours and after-hours/emergency care.

Prevention

We encourage faculty, staff and students to continue to be vigilant in preventing the spread of illness. 

Everyone can do their part to help us respond to this emerging public health threat by following the CDC recommends everyday preventive actions to help prevent the spread of respiratory viruses (colds, flu, COVID-19), including:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based (at least 60% alcohol) hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home and avoid public places when sick (i.e. social distancing).
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid being within 6 feet (close contact) of a person who is sick.
  • Avoid sharing drinks, smoking/vaping devices, or other utensils or objects that may transmit saliva.
  • Clean and disinfect frequently touched objects and surfaces. Read CDC's interim environmental cleaning and disinfection recommendations for community members and people isolated in home care. 
  • Get a flu vaccine.

Other Campus Resources:

If you find that you are experiencing heightened anxiety that is impacting your daily life and functioning, reach out for help. 

  • Students at UNH Durham can contact Psychological and Counseling Services (PACS) 603-862-2090. 
  • Students at UNH Manchester can contact The Mental Health Center of Greater Manchester (MHCGM) on campus (603) 641-4170 or directly (603) 668-4111.
  • Students at UNH Franklin Pierce School of Law can contact Riverbend Community Mental Health 603-228-1600 for an appointment or if crisis 1-844-743-5748.
  • Employees can contact the Employee Assistance Program (EAP) 1-800-424-1749.

If you have observed or experienced an incident of bias or hate, discrimination and/or harassment, please report the incident using the reportit!_form or contact the Affirmative Action and Equity Office at affirmaction.equity@unh.edu or (603) 862-2930 Voice / (603) 862-1527 TTY / 7-1-1 Relay NH.

Additional Resources:

Recommendations for Management of Close Contact with Person Diagnosed with COVID-19

Updated: March 30, 2020

If you come into close contact with a person who is later diagnosed with COVID-19 infection, the Centers for Disease Control (CDC) and the New Hampshire Department of Health and Human Services (DHHS) recommend:

The contact will be advised to begin a 14-day self-quarantine with monitoring for symptoms of illness. They are to practice social distancing. If a significant fever (temperature >100.4), cough or shortness of breath were to develop, they should call their PCP or UNH Health & Wellness for guidance. According to NH DHHS, “household members such as family members, including children, of quarantined individuals are not required to quarantine. As long as they remain asymptomatic, they can leave the home and can go to public places like school and work. If the person being quarantined develops illness, household members must then also stay home and self-isolate.”

Anyone who has contact with asymptomatic contacts are considered at low risk. No self-quarantine is recommended or required. Self-monitoring for symptoms is advised. If significant fever (temperature >100.4), cough or shortness of breath were to develop, they should call their PCP or UNH Health & Wellness for guidance.

Travelers returning from countries with CDC risk category Level 3 or higher are advised to maintain 14-day self-quarantine with monitoring for symptoms of illness. They are to practice social distancing and should not come to campus. If significant fever (temperature >100.4), cough or shortness of breath were to develop, they should call their PCP or UNH Health & Wellness for guidance.

The CDC defines close contact as:

a) being within approximately 6 feet (2 meters) of a COVID-19 case for a prolonged period of time; close contact can occur while caring for, living with, visiting, or sharing a healthcare waiting area or room with a COVID-19 case

– or

b) having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on)

Guidelines for 14-day self-quarantine

Stay at home with social restrictions. Do not go to work, classes, or other social activities. Avoid activities in public.

If possible, use a separate bathroom from other household members.If around other people, practice social distancing (about 6 feet or 2 meters).

Do not take public transportation, taxis or ride shares.

Self-monitor for fever (>100.4F), cough, and/or shortness of breath. If you experience symptoms, call Health & Wellness at 603-862-9355, your primary care physician, or a local urgent care clinic for guidance.

As long as you remain asymptomatic, other household members can leave the home and can go to public spaces like school and work. If the person in self-isolation develops symptoms, household members must then also stay home and self-isolate. See the State of NH guidance on self-quarantine: https://www.dhhs.nh.gov/dphs/cdcs/documents/self-quarantine-covid.pdf

  • PACS will remain open at critical staffing levels. We have the availability to consult with new and established students by phone. PACS hours are 9 a.m. to 4 p.m., Monday through Friday.
  • PACS is now offering telehealth counseling. We will be available to discuss continuity of care with new and established students. Feel free to call PACS at (603) 862-2090. For additional information, click here: https://www.unh.edu/pacs/telehealth-services
  • PACS is offering a free online platform that provides tools and resources to help deal with stress, anxiety and depression to any student, staff and faculty. Download the WellTrack app and register with your unh.edu email address for full access.
  • In the event of a mental health crisis, we continue to be available to you. We are able to offer crisis consultation for urgent and mental health emergencies during our business hours. If you are not on campus or it is after hours, please know that there are other resources available to you. You may access a trained counselor 24/7 through the Crisis Text Line by texting "HOME" to 741741. You can also speak with a trained crisis counselor by calling (800) 273-8255. If you are experiencing a life-threatening emergency, please call 911 or visit your local emergency room. For additional crisis resources, click here: https://www.unh.edu/pacs/crisis-emergency-services

Updated April 9, 2020


    Campus Life

    Can I stay in the residence hall or apartment if I am unable to return home?

    During the two-week period of non-face-to-face instruction for the Durham campus, on-campus housing will be available on a restricted basis. Please call Housing at (603) 862-2120. Residence halls are currently scheduled to reopen Sunday, April 5, at 9 a.m. We will keep you informed if this changes.

    Law students renting apartments from the law school may remain in their apartments during the three-week period of non-face-to-face instruction at the law school.

    Published March 16, 2020

    What are the hours of the Hamel Rec Center?

    Hamel Rec Center is now closed.

    Updated March 18, 2020

    What are my dining options through Sunday, April 5?

    Stillings Dining Hall is open 9 a.m.-7 p.m. including weekends through Saturday, April 4. Holloway Commons and Philbrook Hall are closed. Additional information can be found on the dining site.

    Published March 15, 2020

    Is Dimond Library open?

    Library access is restricted. Information on support for online instruction and availability of services can be found here.

    Updated March 23, 2020

    Is the MUB open?

    The MUB is closed as of March 20, 2020. This includes the Granite Square Station.

    Updated March 20, 2020

    If the Granite Square Station is closed how do I get any mail or packages that comes to me?

    Any mail that comes to Granite Square Station will be forwarded to your permanent address through March 27. After that mail will be returned to sender. Students continuing to live on campus need to change their mailing address to 10 West Edge Drive immediately. You can pick up your mail at the Mail Center at 10 West Edge Drive.

    Published March 20, 2020

    Can I have my mail forwarded to a different address?

    Yes. Please call (603) 862-6245 to make arrangements. Staff will be available Monday–Friday from 9 a.m. to 4 p.m. to assist with address changes.

    Published March 20, 2020

    Are there any special procedures in place at the Mail Center at 10 West Edge Dr. related to COVID-19?

    Yes. If you are picking up, please call ahead or when you arrive to let us know that you are picking up. Call (603) 862-3231. We will leave your mail on the loading dock for you to pick up. Please do not enter the shop for pickup.

    Published March 20, 2020

    Can I ship packages from the Mail Center at 10 West Edge Dr.?

    That depends. To maintain social distancing, we are not accepting any packages that do not have a prepaid shipping label already attached. No money or credit cards will be accepted. If your parcel has a prepaid shipping label, you can leave in the appropriate outgoing bin on the loading dock. Please do not enter the shop.

    Published March 20, 2020

    When is the Mail Center at 10 West Edge Dr. open?

    Mail Services is open on Wednesday and Friday from 7:30 a.m. to 4:30 p.m.

    Published March 22, 2020

    Will spring sports continue?

    All sporting events and practices are cancelled for the spring semester.

    Published March 15, 2020

    UNH Manchester Hours

    Monday March 16 – Friday March 20: 7:30 a.m.– 6 p.m.
    Saturday March 21: 7:30 a.m. – 3:30 p.m.
    Sunday March 22: CLOSED

    Monday March 23 – Friday March 27: 7:30 a.m. – 9:30 p.m.
    Saturday March 28 – Sunday March 29: CLOSED
    Monday March 30 – Friday April 3: 7:30 a.m. – 9:30 p.m.

    Published March 15, 2020

    Published March 18, 2020

    Durham Campus

    What dining locations are open?

    • Stilling’s Dining is open 7 days from 9 a.m.–7 p.m. with a primary focus on student dining.
    • Location moved to takeout only March 17, 2020.
    • Location will maintain choice, variety and focus on dietary needs.
    • All product is being served (no self service).
    • Location will not accept refill mugs or reusable containers to prevent cross contamination.
    • Stilling’s is equipped for drive-up if necessary.
      Updated March 20, 2020

    UNH Manchester

    What options for food are open?

    • The dining hall controlled by New England College and operated by Chartwells is transitioning to grab-and-go only. It will be open during regular semester operating hours.
    • Starting March 19, 2020, working with the NH Food Bank, we are deploying grab-and-go food packages that will be available for our non-resident students who may be food insecure. They will be available for pickup in the front lobby of the Pandora building.  We will continue this service for as long as gift funds allow.

    Published March 18, 2020

     

    Is Wildcat Transit operating?

    • Yes, Wildcat Transit Routes 3 (Dover), 4 (Portsmouth), and 5 (Newmarket) will remain on the reduced schedule for the remainder of spring semester.

    Is the Campus Connector operating?

    • Yes, the reduced service connector will operate for the remainder of the semester. This route services the campus core and the West Edge complex.

    Is there weekend service during this period?

    • There is no weekend bus transportation during reduced service periods.

    How do I find out what the reduced service route times are?

    Durham Campus

    Will Mail Services still operate during this time of reduced service?

    • Yes.  Mail Services will continue to operate with a different approach to service as explained below.

    Updated March 19, 2020

    Will mail delivery still happen in my building three times per week?

    • No. Many buildings are now locked or nearly unoccupied. Mail will be held at the Print and Mail shop at 10 West Edge Dr. You can pick up mail or packages Monday-Friday during our regular hours of 7:30 a.m. to 4:30 p.m.

    Updated May 18, 2020

    Can I just walk into the building to pick up my mail or package?

    • We have implemented new procedures to keep our staff and customers safe. We will have collection areas to drop off mail and packages on our loading dock. We ask that you leave your mail or parcel in the proper place and make sure it has your mail code attached. If you are picking up, please call ahead or when you arrive to let us know that you are picking up. The number to call is 862-3231. We will leave your mail on the loading dock for you to pick up. Please do not enter the shop for pickup. 

    Published March 18, 2020

    What do I do with my outgoing mail?

    • We have five conveniently located blue mailboxes for outgoing mail. The mail in these boxes will be picked up  at 2 p.m. Monday-FridayThe boxes are located in front of the Whit near the bus stop, on College Road near the bus stop across from the Service Building, in front of Stoke Hall near Ballard Rd, in front of the Housing Office on 10 Academic Way near the bus stop and on the parking lot side of Thompson Hall. 

    Updated May 18, 2020

    What if my outgoing mail needs to be rushed?

    • For a true rush need, you should consider bringing it to the U.S. Post Office or a local UPS or FedEx location. You can also bring it to the Mail shop at 10 West Edge Dr. on a Wednesday or Friday between 7:30 and 4:30. 

    Updated March 19, 2020

    What about packages?

    • Mail Services offers UPS, Fedex and USPS shipping services.  This service is only available for UNH departments with a mail code.  We are not accepting cash or credit cards.  Packages from the general public or personal packages for faculty, staff or students will not be accepted at this time. 
    • Packages can be picked up at Mail Services as well (they must  be addressed to 10 West Edge Dr.)  See above procedures
    • Do not leave packages at the blue mailboxes.  

    Updated March 19, 2020

    I still get a paycheck delivered to my building.  Where will I get my paycheck?

    • Your paycheck will be available at 10 West Edge Drive from 7:30 a.m. to 4:30 p.m. on the Friday of each pay week. Please call ahead, 862-3231.

    Published May 18, 2020

     

    Residential Life

    Director: Ruth Abelmann
    Phone: (603) 862-2268
    Website: https://www.unh.edu/housing/res-life-educational-focus

    Health & Wellness

    Executive Director: Kevin Charles
    Phone: (603 862-9355
    Website:  https://www.unh.edu/health/

    Psychological and Counseling Services

    Director: Shari Robinson
    Phone: (603) 862-2090
    Website: https://www.unh.edu/pacs/

    Career and Professional Success
    Associate Vice Provost : Trudy Van Zee
    Phone: (603) 862-2070
    Email: caps@unh.edu
    Online Resources to Engage with CaPS: https://www.unh.edu/career/virtual

    Student Accessibility Services

    Director: Michael Shuttic
    Phone: (603) 862-2067
    Website: https://www.unh.edu/studentaccessibility

    Sexual Harassment & Rape Prevention Program

    Director: Amy Culp
    Phone: (603) 862-7233
    Website: https://www.unh.edu/sharpp/

    Community Standards

    Director: Matthew Keegan
    Phone: (603) 862-3377
    Website: https://www.unh.edu/ocs

    Military and Veteran Services

    Director: Karen Gilbert
    Phone: (603) 862-0643
    Website: https://www.unh.edu/veterans

    Office of Multicultural Affairs

    Interim Director: Lu Ferrell
    Phone: (603) 862-5204
    Website: https://www.unh.edu/omsa

    Fraternity and Sorority Life

    Coordinator: Jamie Silverstein
    Phone: (603) 862-1002
    Website: https://www.unh.edu/mub/fraternity-sorority-life

    New Student Programs

    Interim Director: Belle Kenoyer
    Phone: (603) 862-3488
    Website: https://www.unh.edu/new-students/