COVID-19 Updates and Resources

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In the best interests of the health and safety of the Wildcat community, UNH will suspend all in-person classes for the remainder of the spring semester, extending our previously announced two-week transition to non-face-to-face, remote learning. We understand there will be a lot of questions as this rapidly changing situation develops, and we encourage you to check this page frequently for updates, important information and resources. This is the most up-to-date and accurate information.

To help students experiencing unexpected financial hardships created by challenges with the COVID-19 pandemic, please consider making a gift to help the university provide them with more resources to cover travel expenses home, supplement loss of income from work-study jobs, access technologies to continue their studies remotely, and more.

We’re here to help, 24/7. For health, safety and other pressing issues that are not addressed in our FAQs, please email covid@unh.edu or call the UNH COVID-19 hotline (603) 862-2020 between the hours of 8:30 a.m.-5 p.m. This is the most current and up-to-date information. For emergencies, dial 911.

Latest News & Archive


UNH/Coronavirus: Top Ten Things You Need to Know

UNH has suspended all in-person classes for the remainder of the spring semester and transitioned to non-face-to-face, remote learning beginning Monday, March 23. UNH is still operating but access to its campuses is extremely limited. As much as possible, faculty and staff are working remotely. Student support services, including Health & Wellness, Psychological and Counseling Services, Center for Academic Resources, Career and Professional Success and academic advising, remain available to students via web and phone. Many on-campus facilities are closing, including student housing. Only students with approved exceptions for exceptional circumstances remain.
Updated March 20, 2020

It is expected to continue to the end of the semester. Regular communications will be sent to your UNH email address to update the timeline. Please watch for updates. All UNH campuses will identify personnel who need to report to work and ask all others to work remotely until further notice. 

No. Events on all three campuses will be cancelled through the end of the spring semester.

You can find more information here.

Please know that we recognize the financial impact on students and families and we are working on refunding room and board costs on a pro-rata basis for the remainder of the year. Adjustments will be posted to the student's existing account and will reduce the amount owed. If the adjustment results in a credit balance, students will be informed on how to receive refunds. Additional information on account adjustments will be made available by April 15 and will be posted on this website.

Undergraduate and graduate students should not return to Durham or Manchester campus housing after spring. All students residing in housing on the Durham or Manchester campuses will be contacted to make arrangements to move their belongings out of their residence hall or campus-owned apartment. More information can be found here.

The university will review the circumstances of students who have a demonstrated and compelling need to remain in campus housing. Those approved students will be assigned a room in a designated residence hall on campus. Exceptions will be limited.

Those living in off-campus apartments or other off-campus locations have leases and contracts outside the university’s purview. If you have any questions, we advise that you review those agreements for guidance.

The health and safety of our university community remains our top priority. Given the many unknowns that still exist around the COVID-19 pandemic, we will not be able to host Honors Convocation and Commencement ceremonies as scheduled May 15 and 16, 2020. We heard loud and clear from our graduates and their families that they want a ceremony, even if it is postponed, and they want it to be in person. In response, we are cancelling Honors Convocation and postponing Commencement to a future date yet to be determined. UNH is reviewing contingency plans for university events and activities with health and safety as the top priority. No decision has been made yet. Watch President Dean's announcement.

Updated March 25, 2020

Campus officials are currently reviewing issued guidance from the U.S. Department of Education and the Department of Veteran Affairs. UNH expects additional guidance in the coming days that will require careful review and consideration. Please refer back to this page for updates.

 


Student Information

Will I receive a refund for room and board for the rest of the semester?

Please know that we recognize the financial impact on students and families and we are working on refunding room and board costs on a pro-rata basis for the remainder of the year. Adjustments will be posted to the student's existing account and will reduce the amount owed. If the adjustment results in a credit balance, students will be informed on how to receive refunds. Additional information on account adjustments will be made available by April 15 and will be posted on this website.

What if I live in Durham campus housing and I have nowhere to go?

The university will review the circumstances of students who have a demonstrated and compelling need to remain in campus housing. Those approved students will be assigned a room in a designated residence hall on campus. Exceptions will be rare.

What happens if I live in an off-campus apartment or other housing?

Those living in off-campus apartments or other off-campus locations have leases and contracts outside the university’s purview. If you have any questions, we advise that you review those agreements for guidance.

How will this decision impact my financial aid?

Campus officials are currently reviewing issued guidance from the U.S. Department of Education and the Department of Veteran Affairs. UNH expects additional guidance in the coming days that will require careful review and consideration. Please refer back to this page for updates.

Can I leave this semester’s grades out of the GPA?

The Faculty Senate is currently working on policies about drop/add and grading for this semester with input from ASAC and the provost's office.  Further information will be forthcoming.  

Updated March 27, 2020

Can I drop a course?

The Faculty Senate is currently working on policies about drop/add and grading for this semester with input from ASAC and the provost's office.  Further information will be forthcoming.  

Updated March 27, 2020

How am I going to complete my lab courses?

We are looking at various ways of delivering lab courses online. As soon as we develop plans for colleges/programs, students will be informed,

How am I going to complete my art projects, theater and music performances?

Concerts, recitals and exhibitions are cancelled at this time. Music, ThDA, and Art & Art History will transition to online instruction/presentations. If you have questions, please contact your department.

Are there courses that have not switched to a non-face-to-face format?

All courses will be in remote format no later than March 28, 2020. Please login to MyCourses to check if there are instructions from your professor teaching the course.

What about completing my internship or clinical placement? 

Please contact your clinical or faculty adviser and/or department chair for more information. 
 

How does this impact interns working off-campus?

Decisions about internships are being made at the college level. Please coordinate with your college advisor or internship coordinator with questions.

Law students in a legal residency this semester should work with Director of Legal Residencies Courtney Brooks. She can be reached at Courtney.brooks@law.unh.edu or (603) 513-5233.

 What if I am graduating and trying to complete my capstone experience or thesis/dissertation?

Please contact your faculty adviser or dean’s office for more information.

What about the Undergraduate Research Conference and the Graduate Research Conference?

These events will move to an online format where you can post your presentations online. Additional information will be forthcoming.

Can I continue to work on my thesis/dissertation research?

Please contact your faculty adviser.

How can I access course material like textbooks? 

Currently there are more than 100 publishers participating and tens of thousands of titles available through Vital Source. A majority of the titles adopted by UNH faculty that we offer as e-books are eligible for this program. Please visit the VitalSource Helps program. Many students already have Vital Source accounts. Log in to Vital Source to access the available books. Students can also register with a UNH.edu email address to gain access.

Will the end of the semester be extended? 

There are no plans to extend the end of the semester.

Can I receive Pass/Fail (P/F) for a course that I am currently taking?

The Academic Standards and Advising Committee (ASAC) and the Faculty Senate are working on this issue with input from the provost’s office. Further information will be forthcoming. The Graduate School and the Graduate Council are looking into this issue for graduate students.

Will faculty be giving incompletes to allow time for course material (i.e., labs and projects) to be completed?  

No decisions have been made. Further information will be forthcoming.

Will grading be modified in the courses? Is a revised syllabus that describes modified grading criteria allowable?

Please contact your instructor for additional details. Since we are switching to non-face-to-face instruction, instructors will most likely post a revised syllabus.

Since I cannot go to the faculty member’s office, what action should I take if I do not hear from my instructor?

All faculty should be reaching out to students by March 23, 2020. You can contact your instructor via MyCourses or the department admin via email.

When can I register for Summer Session?

UNH is delaying the start of summer session and E-term 5 registration until Wednesday, April 1, 2020, to provide time for the community to adjust to the non-face-to-face instructional format which begins March 23. Webcat registration, the UNH summer session website and the academic calendar have been updated. Questions can be directed to Registrars.Office@unh.edu.

How do I register for fall classes?

Further information will be forthcoming. Here are some important links:

UAC: https://www.unh.edu/uac/how-to

Reg office: https://www.unh.edu/registrar/registration-instructions

How can I get academic and career advising?

This will be done virtually. For academic advising, every college is developing a plan and more information will be forthcoming. Career advising will be virtual.

I returned from studying abroad. How do I complete my course work?

Please contact Kerryellen.Vroman@unh.edu or Beth.Kilinc@unh.edu. For courses in your major, contact your dean’s office.

Will summer study abroad programs still run?

Please contact Kerryellen.Vroman@unh.edu or Beth.Kilinc@unh.edu

What if I don’t have WiFi or enough data to complete my assignments?

Please visit https://www.unh.edu/student-life/student-instruction-covid-19

 


Faculty/Staff Information

What should I do if I feel ill at work or need to call in sick?

If you feel ill at work, please notify your supervisor and take steps to ensure your safety and well-being. If you plan to seek out medical care with your PCP or Health & Wellness, please telephone them ahead of time to provide advance notice of your arrival.

If you are unable to work because you have symptoms associated with a cold or flu, stay home and use accrued sick leave (if available) to replace salary. If you need to stay home to care for a family member with cold or flu symptoms, use accrued Family Care (ability to use up to 25 sick time days) or Family Leave (ability to use up to 10 sick leave days as specified in CBAs) to replace salary, if available. If you have any additional concerns or questions, please consult with Human Resources.

Published March 15, 2020

My child’s school closed, and I need to be home to care for them - what should I do?

Reach out to your supervisor to discuss options to accomplish your work. If working remotely is an option, follow the guidelines to gain approval from your supervisor. If working remotely is not an option or possible, discuss with your supervisor and human resources as needed whether a modified work schedule will work or there are other options.

Published March 15, 2020

Can I work remotely?

The university remains open and we continue to need staffing levels across the university in the coming weeks. Not all our work can be accomplished remotely but for where this is a potential option:

  • Think about if and how your work can be successfully completed remotely
  • Request to work remotely in writing to your supervisor
  • The written approval of your supervisor is necessary. In some cases, supervisors will need higher level approval to ensure coverage
  • Supervisors need to ensure there is adequate on-campus coverage and support to meet the university’s mission
  • This approval process will be in effect through April 3, 2020

Published March 15, 2020

What if I can’t work remotely and changing my schedule will not work because of any of the following? I am diagnosed with COVID-19 or have a family member diagnosed with COVID-19; I have to self-quarantine; I have a family member who must self-quarantine; my child’s school is closed, and I have no childcare options; my work hours have been reduced; my supervisor and I have determined I cannot perform my work remotely.

Talk with your supervisor to explore how the work will be accomplished. If it is determined that no options will work in your situation, non-exempt (hourly paid) staff should enter COVID on their web time entry and paid leave will not be charged. Exempt staff will continue to be paid but again, must explore with the supervisor how work will be accomplished. This approval/pay practice process will be in effect through April 3, 2020.

Updated March 23, 2020

I am afraid of getting infected and do not want to come to work. I feel safer staying at home. What are my options?

If you are nervous about coming to work at UNH, follow the recent guidance that was issued about flexible work arrangements and talk to your supervisor and Human Resources.

Published March 15, 2020

If I am sick with the coronavirus, will short-term disability and Family Medical Leave Act (FMLA) apply?

Yes, standard rules regarding short-term disability and FMLA will apply.

Published March 15, 2020

If I have to self-quarantine, but am not sick, does short-term disability and FMLA apply?

Short-term disability would not apply. FMLA leave may apply if you are also caring for an ailing household member.

Published March 15, 2020

What do I do if I feel unsafe at work because I fear I might be exposed to COVID-19 by coworkers or students who have traveled to an area with widespread sustained (ongoing) transmission?

Talk with your supervisor and Human Resources to discuss potential work options.

Published March 15, 2020

I meet with students (employees, patients, etc.) frequently as part of my job responsibilities. What should I do if I encounter someone who is obviously sick?

In addition, we encourage you to minimize face-to-face contact when possible and leverage technology to conduct everyday business.

Follow universal health precautions:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based (at least 60% alcohol) hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home and avoid public places when sick (i.e. social distancing).
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid being within 6 feet (close contact) of a person who is sick.
  • Avoid sharing drinks, smoking/vaping devices, or other utensils or objects that may transmit saliva.
  • Clean and disinfect frequently touched objects and surfaces.

Published March 15, 2020

What assistance is available to help me cope with the emotional impact of this COVID-19 issue?

UNH provides resources to help full-time academic, staff and adjunct employees and eligible dependents deal with these types of life events through its Employee Assistance Program Hotline (EAP) at (800) 424-1749. The EAP provides confidential, short-term counseling at no cost to the employee.

The Centers for Disease Control and Prevention also provides guidance on mental health and coping

Published March 15, 2020

What is the most recent update on the campus conducting business relative to President Trump’s request to not gather in groups of 10 or more?

The university has made the decision to move all classes online for the remainder of the semester and ask as many employees as possible to work remotely. 

Published March 18, 2020

How long will remote work for faculty and staff continue?

It is expected to continue to the end of the semester. Regular communications will be sent to your UNH email address to update the timeline. Please watch for updates. All UNH campuses will identify essential personnel only to report to work and ask all others to work remotely until further notice. 

Published March 18, 2020

Who will be required to report to work on campus?

Essential personnel will be identified and contacted. We are working to limit the number of people on campus to decrease the probability that people will need to meet in groups of 10 or more. With only essential personnel on campus, this will naturally limit size of gatherings.

Published March 18, 2020

What if I am unable to work from home and willing to come to campus? Is that allowed?

At this time, only essential personnel should report to campus.

Published March 18, 2020

I am aware that the state is offering unemployment benefits. Will I be eligible for those if I am not currently working?

We are working to determine this and will update you.

Published March 18, 2020

Is this process different from the flexible work arrangements process/form on the HR website?

Yes.  Due to the COVID-19 situation moving so fast, we are shortening the process by not including a form at this time.  This new process is in effect until April 3, 2020.  We will reassess the need to continue arrangements the week of March 30th.

Published March 15, 2020

Are there IT requirements I must follow while working remotely?

Yes. Most requirements are common sense, but here are some of the parameters:

  • Use university-issued equipment when possible (e.g., university laptops)
  • The equipment must meet the following minimum UNH information security requirements:
    • Anti-malware software installed/operational/updated
    • Operating system patches applied
    • Host-based firewall installed and enabled
    • Screen lock requiring password or PIN
  • Don’t share UNH equipment (e.g., with other family members) and protect from theft, damage, and misuse
  • Protect all UNH information and printed material from unauthorized access
  • Store all university information on university servers, BOX, or devices, not on public cloud services (e.g., Google drive, DropBox)
  • Do not use public machines or public networks to conduct UNH business
  • Report any information security incidents, including compromises of devices or unauthorized access to UNH information, immediately at (603) 862-4242 during customary work hours or (603) 862-1427 outside customary work hours. 

TECHNOLOGY TIPS FOR WORKING REMOTELY FROM UNH IT

Published March 15, 2020

Can I expense my data charges for working from home?

No. The university does not reimburse use of your web account or phone service when working remotely.

Published March 15, 2020

 

Will classes resume April 6, 2020?

Decisions on class resumption will be made at the appropriate time. Further guidance will be forthcoming. The law school is moving to non-face-to-face instruction starting Monday, March 16. The Durham campus is moving to non-face-to-face instruction after spring break through Friday, April 3. Face-to-face instruction is currently scheduled to resume Monday, April 6.

Published March 15, 2020

What support is being offered to faculty/staff to ensure academic continuity?

Support for faculty and staff in developing non-face-to-face instruction includes many different formats including on-line tutorials, workshops, and one-on-one support from a team of 50 instructional designers and experienced faculty and staff. See the latest resources.

Published March 15, 2020

How and when will I hear from my professors?

The method of non-face-to-face instruction will be determined by the faculty member teaching the course. Instructors will notify their students how to access course content depending on the timeline for each campus. For the law school, this will be the week of March 16. For the Durham campus, it will be by Monday, March 23. Faculty are doing everything they can to continue an engaged and positive educational experience in these exceptional circumstances.

Published March 15, 2020

What is the status of UNH’s study abroad programs?

All students studying abroad have been told to return to the United States. Please contact Kerryellen.Vroman@unh.edu or Beth.Kilinc@unh.edu if you have any questions or concerns.

Published March 15, 2020

Is UNH still holding admissions events?

All public events have been cancelled through Sunday, April 5. The admissions office is developing new ways to interact virtually with prospective students in order to answer their questions and showcase the university. Students and parents with questions about admissions, tours, or events should contact admissions@unh.edu or (603) 862-1360. For the Manchester campus contact unhm.admissions@unh.edu or (603) 641-4150 and for the Law School admissions@law.unh.edu or (603) 513-5300.

Published March 15, 2020

What contingency plans does UNH have in place to ensure research continuity?

During this period, the university is open and research labs are available. Please see the Research Office guidance regarding support for research and available resources.

Published March 15, 2020

How does this impact interns working off-campus?

Decisions about internships are being made at the college level. Please coordinate with your college advisor or internship coordinator with questions. 

Law students in a legal residency this semester should work with Director of Legal Residencies Courtney Brooks. She can be reached at Courtney.brooks@law.unh.edu or (603) 513-5233.

Published March 15, 2020

Will student employees be able to continue working?

Students on TA/GA/RA appointments and post-doctoral scholars will continue to be paid. Please coordinate with your faculty/department supervisor on how you continue your work either on campus after March 23 or remotely depending on your individual circumstance.

Student employees who have work-study jobs will continue to be paid. Please contact your supervisor to explore if remote work is available.

Published March 15, 2020

When does registration for Summer Session begin?

UNH is delaying the start of summer session and E-term 5 registration until Wednesday, April 1, 2020, to provide time for the community to adjust to the non-face-to-face instructional format which begins March 23. Webcat registration, the UNH summer session website and the academic calendar have been updated. Questions can be directed to Registrars.Office@unh.edu.

Published March 20, 2020

 

The following links provide resources that can support instructional continuity:

Instructional Continuity Resources

Academic Technology Training Calendar


Travel Information

Travel can increase the risk of exposure to you and the community. Government restrictions and public health measures are changing fast. If you travel, those changes may make it hard for you to return and resume activities. We will continue to update guidance as needed. While these restrictions are more stringent than current CDC guidelines, they are consistent with those imposed by many college and universities, corporations and state and local governments.

 

Should I cancel my personal travel plans?

The CDC provides recommendations on postponing or canceling travel via travel notices. A list of destinations with travel notices is available on the CDC website.

Published March 15, 2020

At this time, can I travel for business?

In the interest of your health and safety, for the next 30 days international business travel is prohibited, and all personal international travel is strongly discouraged. We want to avoid employees being stuck overseas if additional travel and re-entry restrictions are put in place. All non-essential domestic business travel is prohibited for the next 30 days. As applicable, consult with your manager to determine whether your domestic travel is essential. Employees are strongly encouraged to use remote methods, such as teleconferencing, where possible. These restrictions will be reassessed within 30 days. 

Updated March 16, 2020

If I return from travel from an area designated by the CDC as having widespread sustained (ongoing) transmission, am I required to stay at home?

If you recently traveled to any region with a “Level 3” Travel Health Notice from the CDC, you are asked to stay at home for 14 days beginning the day you return to the United States. Please do not return to your campus office for any reason until the 14 days have elapsed. Please contact your supervisor immediately to discuss options to accomplish your work.

Published March 15, 2020

If I return from travel from an area that has not been designated by the CDC as having widespread sustained (ongoing) transmission but where there have been identified cases of COVID-19, and I have no symptoms of COVID-19, am I required to stay home?

No.

Published March 15, 2020

If I do not have COVID-19 symptoms, am I expected to disclose whether I have a medical condition that the CDC says could make me especially vulnerable?

No. You are not required to disclose whether you have a medical condition that might place you at higher risk. The laws prohibiting discrimination based on disability prohibit UNH from requiring medical examinations of employees without symptoms.

Published March 15, 2020

What options are available for faculty and staff who've incurred expenses for upcoming business travel?

Please work with your manager to cancel your travel commitments and request refunds or credits to use on future university travel. If you are unable to secure refunded expenses or travel credit for future use, there will be no financial impact to you; we will cover cancellation costs.

Published March 15, 2020


Health Resources

What is the current risk of COVID-19 to people in the United States?

COVID-19 illness remains a potential threat to the health and well-being of individuals in our communities. The risk appears greatest in those over 60 years old, and those with underling immune compromise. Review the CDC's risk assessment for the latest information.

Published March 17, 2020

What is the 2019 Novel Coronavirus (COVID-19)? 

The 2019 Novel Coronavirus, or COVID-19, is a new respiratory virus first identified in Wuhan, Hubei Province, China. Learn about COVID-19.

Published March 17, 2020

What is a novel coronavirus?  

Human coronaviruses are common worldwide. Common human coronaviruses usually cause mild to moderate upper-respiratory tract illnesses, like the common cold. A novel coronavirus (CoV) is a new coronavirus that has not been previously identified.  

Published March 17, 2020

What is the source of COVID-19? 

Public health officials and partners are working hard to identify the source of COVID-19. Coronaviruses are a large family of viruses, some causing illness in people and others that circulate among animals, including camels, cats and bats. Analysis of the genetic tree of this virus is ongoing to know the specific source of the virus.

Published March 17, 2020

Is there a vaccine for COVID-19?

There is no vaccine or specific treatment for COVID-19.

Published March 17, 2020

What are the symptoms and complications of COVID-19? 

Early/mild symptoms of COVID-19 illness caused by Coronavirus infection can include nasal congestion, sore throat, and achiness. Rarely, nausea, vomiting and diarrhea have been reported. More concerning symptoms reported for patients with COVID-19 have included fever (>100.4F), cough, and/or shortness of breath. These symptoms typically appear 2 to 14 days after exposure. Read more about COVID-19 Symptoms.

If you are experiencing any of these symptoms, self-isolate and call your Primary Care Provider (PCP) or other health care clinician for guidance:

  • UNH Durham Campus, please call (603) 862-9355 to speak with a UNH Health & Wellness staff member. 
  • UNH Manchester and School of Law: Please contact your Primary Care Physician or local Urgent Care Clinic. Testing for COVID-19 infection will be an important component of reducing the spread of the virus. Current guidelines allow for testing in individuals who have concerning symptoms; please discuss with your PCP or UNH Health & Wellness for testing status and recommendations. 

Published March 17, 2020

How is UNH ensuring health on campus?

UNH Emergency Management in collaboration with Health & Wellness is coordinating with state health authorities to implement numerous measures including the evaluation of students who report possible symptoms or recent travel to areas impacted by COVID-19.

Published March 17, 2020

What can I do to prevent the spread of COVID-19?

Please continue to follow all recommended health precautions.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based (at least 60% alcohol) hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home and avoid public places when sick (i.e. social distancing).
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid being within 6 feet (close contact) of a person who is sick.
  • Avoid sharing drinks, smoking/vaping devices, or other utensils or objects that may transmit saliva.
  • Clean and disinfect frequently touched objects and surfaces.

Published March 17, 2020

What should I do if I see someone who may be ill?

Do not make judgments regarding a fellow student or colleague’s health. If you see someone who is clearly ill, encourage them to contact their family physician or Health & Wellness.

Published March 17, 2020

What if a student or employee reports symptoms of COVID-19?

UNH will continue to follow all recommendations of the Centers for Disease Control (CDC) and the New Hampshire Department of Health and Human Services (DHHS). If there is a confirmed or presumptive positive case of COVID-19 illness identified in a UNH student, staff or faculty member, the campus will be informed with details and recommendations based on guidance from state health officials.

I am feeling very anxious and worried given all of the unknowns about COVID-19’s impact and spread. Is this normal? What can I do to take care of myself?

Feeling anxious, stressed, scared, and/or worried are normal reactions to the unknowns about a new virus, what we see and hear around us, and things that feel outside of our control. These emotions can help motivate us to be informed and take actions to protect ourselves and others:

  • Get adequate sleep, eat well, move your body, do some things that help to relax your body and mind—these actions also strengthen our immune systems! 
  • Know the facts about the virus and getting accurate information from reliable sources.
  • Take breaks from media, including social media.
  • Acknowledge your feelings instead of suppressing them. It can be helpful to write down your feelings and list what is making you feel this way. Acknowledging feelings also includes acknowledging how others feel. Telling yourself or others not to worry, be stressed, or panic only tends to make ourselves and others feel worse.
  • Visit Harvard’s resource, “Managing Fears and Anxiety around the Coronavirus (COVID-19),” for more self-care ideas.

If you find the emotions you are experiencing are impacting your daily life and functioning, reach out for help.  

  • Students at UNH-Durham can contact Psychological and Counseling Services (PACS) 603-862-2090.  
  • Students at UNH-M can contact The Mental Health Center of Greater Manchester (MHCGM) on campus (603) 641-4170 or directly (603) 668-4111. 
  • Students at UNH Franklin Pierce School of Law can contact Riverbend Community Mental Health 603-2281600 for an appointment or if crisis 1-844-743-5748. 
  • Employees can contact the Employee Assistance Program (EAP) 1-800-424-1749.
  • The Suicide Prevention Lifeline is available for those in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals: 1-800-273-8255.

Published March 17, 2020

Why might someone blame or avoid individuals and groups (create stigma) because of COVID-19?

People in the U.S. may be worried or anxious about friends and relatives who are living in or visiting areas where COVID-19 is spreading. Some people are worried about the disease. Fear and anxiety can lead to social stigma, for example, towards Chinese or other Asian Americans or people who were in quarantine.

Stigma is discrimination against an identifiable group of people, a place, or a nation. Stigma is associated with a lack of knowledge about how COVID-19 spreads, a need to blame someone, fears about disease and death, and gossip that spreads rumors and myths.

Stigma hurts everyone by creating more fear or anger towards ordinary people instead of the disease that is causing the problem.

People can fight stigma and help, not hurt, others by providing social support. Counter stigma by learning and sharing facts. Communicating the facts that viruses do not target specific racial or ethnic groups and how COVID-19 actually spreads can help stop stigma.

If you have observed or experienced an incident of bias or hate, discrimination and/or harassment, please report the incident using the reportit!_form or contact the Affirmative Action and Equity Office at affirmaction.equity@unh.edu or (603) 862-2930 Voice / (603) 862-1527 TTY / 7-1-1 Relay NH.

Published March 17, 2020

Q: Who is susceptible to the novel coronavirus? 

A: People of all ages can be infected by COVID-19. Older people, and people with pre-existing medical conditions (such as asthma, diabetes, heart disease) appear to be more vulnerable to becoming severely ill with the virus.

Everyone should take steps to protect themselves from the virus, for example by washing their hands often and covering coughs and sneezes.  

Published March 17, 2020

Q: How does the virus spread? 

A: This virus likely emerged from an animal source originally, but now seems to be spreading from person-to-person. It’s important to note that, in person-to-person transmission, some viruses are highly contagious (like measles), while other viruses are less so. At this time, it’s unclear how easily this virus is spreading between people. While CDC considers this a very serious public health risk, based on current information, the immediate health risk from COVID19 to the general American public is considered low at this time.  Here is what we do know about the spread of newly emerged coronaviruses.

Published March 17, 2020

Q: Should I be tested?

A: UNH Health & Wellness is following the New Hampshire Division of Public Health guidelines for COVID-19 testing. At this time, individuals without symptoms are not recommended for testing, regardless of risk. If you have a fever, or symptoms of respiratory illness, you may be considered for testing if:

  • you are a health care provider.
  • you have been exposed to others in a healthcare or long-term care setting.
  • you had contact with large numbers of people who may need public health intervention.
  • you are hospitalized with fever or respiratory illness.

If you believe you are a candidate for testing, please contact your PCP or Health & Wellness at (603) 862-9355 for further guidance.

If you have mild symptoms and not in need of medical care, please self-isolate at home and monitor for symptom progression. If your symptoms worsen, please contact your PCP or Health & Wellness at 603.862.9355 for further guidance.

Individuals who have mild symptoms but are not tested should self isolate until at least 7 days have passed since the onset of symptoms, and at least 72 hrs. have passed since their recovery.

Q: How do I self-isolate? 

A:  For fourteen days:

  • Stay at home with social restrictions. Do not go to work, classes, or other social activities. Avoid activities in public. 
  • If possible, use a separate bathroom from “household members”. 
  • If around, other people, practice social distancing (about 6 feet or 2 meters). 
  • Do not take public transportation, taxis, or ride shares.  
  • Self-monitor for fever (>100.4F), cough, and/or shortness of breath. If you experience symptoms, call Health & Wellness at 603-862-9355, your primary care physician, or a local urgent care clinic for guidance. 
  • As long as you remain asymptomatic, other “household members” can leave the home and can go to public spaces like school and work. If the person in self-isolation develops symptoms, “household members” must then also stay home and self-isolate.

Published March 17, 2020

Q: What should I do if I have close contact with a person who is diagnosed with COVID-19 infection?

A: The University of New Hampshire is following all recommendations of the Centers for Disease Control (CDC) and the New Hampshire Department of Health and Human Services (DHHS).

If there is a confirmed or presumptive positive case of COVID-19 illness identified in a UNH student, staff or faculty member, the campus will be informed with details and recommendations. In the more likely instance of a UNH community member coming in close contact with a person who is later diagnosed with COVID-19 infection:

  • The contact will be advised to begin a 14-day self-isolation with monitoring for symptoms of illness. They are to practice social distancing and should not come to campus. If a significant fever (temperature >100.4), cough or shortness of breath were to develop, they should call their PCP or UNH Health & Wellness for guidance. According to NH DHHS, “household members such as family members, including children, of quarantined individuals are not required to quarantine. As long as they remain asymptomatic, they can leave the home and can go to public places like school and work. If the person being quarantined develops illness, household members must then also stay home on quarantine.”
  • Anyone who has contact with asymptomatic contacts are considered at low risk. No self-isolation is recommended or required. Self-monitoring for symptoms is advised. If significant fever (temperature >100.4), cough or shortness of breath were to develop, they should call their PCP or UNH Health & Wellness for guidance. 
  • Travelers returning from countries with CDC risk category Level 3 or higher are advised to maintain 14-day self-isolation with monitoring for symptoms of illness. They are to practice social distancing and should not come to campus. If significant fever (temperature >100.4), cough or shortness of breath were to develop, they should call their PCP or UNH Health & Wellness for guidance.

Published March 17, 2020

Q: Should people be concerned about handling packages or other items delivered from countries with the virus? 

A: There is still a lot that is unknown about the newly emerged 2019 novel coronavirus (COVID-19) and how it spreads. In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.

Published March 17, 2020

Q: How does my risk of contracting the flu differ from the coronavirus? 

A: CDC estimates that so far this season there have been at least 32 million flu illnesses, 310,000 hospitalizations and 18,000 deaths from flu. Refer to transmission information from the CDC for up-to-date information about current cases of COVID-19 in the United States.

Published March 17, 2020

Q: What can I do to help stop the spread of colds, flu and/or the coronavirus? 

A: While the immediate risk of this new coronavirus to the American public is believed to be low at this time, everyone can do their part to help respond to this emerging public health emergency by following the CDC recommendations for everyday preventive actions to help prevent the spread of respiratory viruses (colds, flu, Coronavirus), including:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based (at least 60% alcohol) hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home and avoid public places when sick (i.e. social distancing)
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid being within 6 feet (close contact) of a person who is sick
  • Avoid sharing drinks, smoking/vaping devices, or other utensils or objects that may transmit saliva
  • Clean and disinfect frequently touched objects and surfaces.
  • Get a flu vaccine.

Published March 17, 2020

Q: Do I need to wear a mask? 

A: Routine use of a mask is not recommended for healthy individuals. Anyone diagnosed with COVID-19 should wear a mask any time there is close contact (within six feet) of others or when using common areas, like a shared bathroom. If your sick roommate is not covering sneezes and coughs, you may also consider wearing a mask when you are within close proximity (within six feet).

Published March 17, 2020 

Q: Should individuals with an underlying health condition isolate themselves or avoid classes to minimize their risk of being infected with the coronavirus?

A: “If you are at higher risk of getting very sick from COVID-19, you should: stock up on supplies; take everyday precautions to keep space between yourself and others; when you go out in public, keep away from others who are sick; limit close contact and wash your hands often; and avoid crowds, cruise travel, and non-essential travel. If there is an outbreak in your community, stay home as much as possible. Watch for symptoms and emergency signs. More information on how to prepare, what to do if you get sick, and how communities and caregivers can support those at higher risk is available on People at Risk for Serious Illness from COVID-19” 

Health & Wellness is prepared to partner with students’ medical providers to discuss specifics. If you are on the UNH Durham campus, Health & Wellness has Health Resource Nurses who serve as the contact point for concerned students, and students can contact them for information and guidance by calling (603) 862-9355. If you are on UNH Manchester or School of Law campuses, please contact your primary care physician or local Urgent Care Clinic. Employees with an underlying health condition should work with their healthcare provider for information and guidance. 

Published March 17, 2020 

Q: Should I be cleaning my residence hall, apartment, etc. with industrial-strength cleaning solutions? 

A: Perform routine environmental cleaning. Clean and disinfect frequently touched objects and surfaces (e.g., doorknobs, light switches, countertops). Read CDC's interim environmental cleaning and disinfection recommendations for community members and people isolated in home care. Use all cleaning products according to the directions on the label.

If you live on campus, in order to avoid the risk of a chemical reaction with disinfectants being used by UNH Facilities, Housing and Dining, please do not purchase or bring any cleaning agents for use on campus, particularly chlorinebased products, without prior approval from Environmental Health and Safety.

FYI - Staff in UNH Facilities, Housing and Dining have increased routine environmental cleaning including disinfecting frequently touched surfaces on campus like handrails, doorknobs and light switches, and will be placing disinfectant wipes and hand sanitizer in all classrooms, residence and dining halls, and areas used by the general public to help decrease the spread of viruses.

Published March 17, 2020

Q: How do I clean my cell phone?

A: The CDC recommends the following for preventing the spread of infectious diseases: “Use disinfecting wipes on electronic items that are touched often, such as phones and computers. Pay close attention to the directions for using disinfecting wipes. It may be necessary to use more than one wipe to keep the surface wet for the stated length of contact time. Make sure that the electronics can withstand the use of liquids for cleaning and disinfecting.”

Published March 17, 2020

Q: What do I do if my roommate is sick with cold or flu?

A: If your roommate or someone you have frequent/close contact with is sick:

  • Wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Don’t share household items like towels, eating utensils, dishes, cups, etc.
  • Clean common surfaces, such as doorknobs, handles, room surfaces, light switches etc. Use a standard household disinfectant. Wash your hands after cleaning the area.
  • Be helpful, but protect yourself. You can still care for your roommate. You can offer to pick up some Kleenex or get them a meal, but try to avoid close contact with your sick roommate.

Remind sick roommates to prevent others from getting sick.  The sick person should remember to cover coughs and sneezes and to wash hands frequently (especially after coughing, sneezing, or disposing of   used tissue in the trash). The sick person should also wear a mask any time there is close contact (within six feet) of others or when using common areas, like a shared bathroom. If your sick roommate is not covering sneezes and coughs, you should consider wearing a mask when you are within close proximity (within six feet).

Following these precautions will decrease your risk of becoming ill, but if you are sharing space with someone who is sick, you should monitor yourself. If you develop fever (>100.4F, cough, shortness of breath) after contact with the sick person,

  • UNH Durham: Contact Health & Wellness, 603-862-9355 for information and care. 
  • UNH Manchester & School of Law: Contact your PCP or local Urgent Care Center.

Published March 17, 2020

Q: Is it safe to attend class when others are coughing and sneezing? 

A: Coughing and sneezing is one way to spread illnesses and diseases such as colds, flu.  Therefore, it is important for individuals who are ill to practice hygiene as recommended by the CDC. If a person is ill, they should try and distance self from others include staying home from work, classes or social activities.  Those who are well should avoid close contact with people who are sick. 

Published March 17, 2020

Q: Should I be concerned about pets/animals and COVID-19? 

A: There is no evidence that pets or other animals in the United States can transmit or become sick with COVID-19. In general, it is best practice to wash hands before and after touching animals to prevent the spread of diseases. If you are sick with COVID-19, the CDC recommends limiting contact with pets (e.g., avoiding petting, snuggling, being licked, sharing food) and having another member of your household care for the pet while you are sick if possible. If you are unable to avoid contact, wash your hands before and after interacting with them and wear a mask.

Published March 17, 2020

Q: What are the current global travel advisories?

A: Travel advisories from the CDC currently include the following countries:

  • Level 3 Travel Warning (avoid all nonessential travel due to widespread community transmission):  
    • China, Iran, and most countries in Europe and United Kingdom and Ireland.  CDC recommends that travelers avoid all nonessential travel. Entry of foreign nationals from these destinations has been suspended. 
    • South Korea - CDC recommends that travelers avoid all nonessential travel
  • Level 2 Travel Alert (practice enhanced precautions due to sustained community transmission):  Global Travel 

As of March 12, 2020, the U.S. Department of State also announced a health advisory for U.S. citizens to reconsider travel abroad. “Many areas throughout the world are now experiencing COVID-19 outbreaks and taking action that may limit traveler mobility, including quarantines and border restrictions. Even countries, jurisdictions, or areas where cases have not been reported may restrict travel without notice.”    

Published March 17, 2020

Q: Should I travel within the US or change my travel plans?

“CDC does not generally issue advisories or restrictions for travel within the United States. However, cases of COVID19 have been reported in many states, and some areas are experiencing community spread of the disease. Crowded travel settings, like airports, may increase your risk of exposure to COVID-19, if there are other travelers with COVID19. There are several things you should consider when deciding whether it is safe for you to travel.” Read CDC’s travel considerations here.

Published March 17, 2020

Q: What if I recently traveled to a Level 3 Warning country?

A: If you spent time in the specified countries above during the past 14 days:

  • Stay home for 14 days from the time you return from travel, monitor your health and practice social distancing. Social distancing means staying out of crowded places, avoiding group gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
  • If you get sick with fever (100.4°F/38°C or higher), cough, or have trouble breathing
    • Seek medical advice. Call ahead before you go to a doctor’s office or emergency room.
    • Tell your doctor about your recent travel and your symptoms.
    • Avoid contact with others.
  • Do not travel while sick.
  • Cover your mouth and nose with a tissue when coughing or sneezing.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Soap and water should be used if hands are visibly dirty.

Published March 17, 2020

Q: What are the enhanced precautions recommended for Level 2 Alert countries/global travel?

A: Because older adults and those with chronic medical conditions may be at higher risk for severe disease, people in these groups should discuss travel with a healthcare provider and consider postponing nonessential travel.

If you must travel abroad, take the following steps:

  • Avoid contact with sick people.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Clean your hands often by washing them with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer that contains at 60%–95% alcohol. Soap and water should be used if hands are visibly dirty.
  • Travelers should monitor their health during travel and after travel and limit interactions at large gatherings with other for 14 days after returning to the United States.

Published March 17, 2020

Q: How many cases of the coronavirus are there in the United States? 

A: With the evolving nature of the virus in the United States, check here for updated information regarding the coronavirus in the U.S.

Published March 17, 2020

Q: Are there cases of the virus on the UNH campus? 

A: There are NO cases of the virus on the campus at this time. However, NH Division of Public Health Services has identified an increasing number of positive cases in NH. Keep track at https://www.nh.gov/covid19.

Updated March 18, 2020

Q: How will I know if there is a case of the coronavirus on campus? 

A: If there is a confirmed case of the coronavirus on campus, the University will inform the UNH community and provide information on how the campus will prevent the spread of the illness and what each member of the community do to help prevent further spread of the virus.

Published March 17, 2020

Q: Where can I get more information on the virus and what UNH is doing to protect the community? 

A: The Health & Wellness website has regular updates on the virus and UNH’s efforts to protect the community: https://www.unh.edu/health/health-alerts/health-alert-novel-new-coronavirus

Published March 17, 2020

COVID-19 Health & Wellness Resources

Updated March 17, 2020

Early/mild symptoms of COVID-19 illness caused by Coronavirus infection can include nasal congestion, sore throat, and achiness. Rarely, nausea, vomiting and diarrhea have been reported. More concerning symptoms reported for patients with COVID-19 have included fever (>100.4F), cough, and/or shortness of breath. These symptoms typically appear 2 to 14 days after exposure.

If you are experiencing any of these symptoms, self-isolate and call your Primary Care Provider (PCP) or other health care clinician for guidance:

  • UNH Durham Campus, please call (603) 862-9355 to speak with a UNH Health & Wellness staff member.
  • UNH Manchester and School of Law: Please contact your Primary Care Physician or local Urgent Care Clinic.

Testing for COVID-19 infection will be an important component of reducing the spread of the virus. Current guidelines allow for testing in individuals who have concerning symptoms; please discuss with your PCP or UNH Health & Wellness for testing status and recommendations.

Use these links for UNH Health & Wellness hours and after-hours/emergency care.

Prevention

We encourage faculty, staff and students to continue to be vigilant in preventing the spread of illness. 

Everyone can do their part to help us respond to this emerging public health threat by following the CDC recommends everyday preventive actions to help prevent the spread of respiratory viruses (colds, flu, COVID-19), including:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based (at least 60% alcohol) hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home and avoid public places when sick (i.e. social distancing).
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid being within 6 feet (close contact) of a person who is sick.
  • Avoid sharing drinks, smoking/vaping devices, or other utensils or objects that may transmit saliva.
  • Clean and disinfect frequently touched objects and surfaces. Read CDC's interim environmental cleaning and disinfection recommendations for community members and people isolated in home care. 
  • Get a flu vaccine.

Other Campus Resources:

If you find that you are experiencing heightened anxiety that is impacting your daily life and functioning, reach out for help. 

  • Students at UNH Durham can contact Psychological and Counseling Services (PACS) 603-862-2090. 
  • Students at UNH Manchester can contact The Mental Health Center of Greater Manchester (MHCGM) on campus (603) 641-4170 or directly (603) 668-4111.
  • Students at UNH Franklin Pierce School of Law can contact Riverbend Community Mental Health 603-228-1600 for an appointment or if crisis 1-844-743-5748.
  • Employees can contact the Employee Assistance Program (EAP) 1-800-424-1749.

If you have observed or experienced an incident of bias or hate, discrimination and/or harassment, please report the incident using the reportit!_form or contact the Affirmative Action and Equity Office at affirmaction.equity@unh.edu or (603) 862-2930 Voice / (603) 862-1527 TTY / 7-1-1 Relay NH.

Additional Resources:

Recommendations for Management of Close Contact with Person Diagnosed with COVID-19

Updated: March 17, 2020

The University of New Hampshire is following all recommendations of the Centers for Disease Control (CDC) and the New Hampshire Department of Health and Human Services (DHHS).

If there is a confirmed or presumptive positive case of COVID-19 illness identified in a UNH student, staff or faculty member, the campus will be informed with details and recommendations. 

In the more likely instance of a UNH community member coming in close contact with a person who is later diagnosed with COVID-19 infection the following guidance applies: 

  • The contact will be advised to stay at home for 14-days in self-quarantine with monitoring for symptoms of illness (see below). They are to practice social distancing and should not come to campus.
  • Early/mild symptoms of COVID-19 illness caused by Coronavirus infection can include nasal congestion, sore throat, and achiness. Rarely, nausea, vomiting and diarrhea have been reported. More concerning symptoms reported for patients with COVID-19 have included fever (>100.4F), cough, and/or shortness of breath. These symptoms typically appear 2 to 14 days after exposure.
    If you are experiencing any of these symptoms, self-isolate and call your Primary Care Provider (PCP) or other health care clinician for guidance:
    • UNH Durham Campus, please call (603) 862-9355 to speak with a UNH Health & Wellness staff member.
    • UNH Manchester and School of Law: Please contact your Primary Care Physician or local Urgent Care Clinic.
  • Testing for COVID-19 infection will be an important component of reducing the spread of the virus. Current guidelines allow for testing in individuals who have concerning symptoms; please discuss with your PCP or UNH Health & Wellness for testing status and recommendations.
  • Anyone who has contact with an asymptomatic contact is considered at low risk. According to N.H. DHHS, “household members such as family members, including children, of quarantined individuals are not required to quarantine. As long as they remain asymptomatic, they can leave the home and can go to public places like school and work. If the person being quarantined develops illness, household members must then also stay home on quarantine.” Contacts of asymptomatic contacts are encouraged to monitor symptoms.
  • Travelers returning from countries with CDC risk category Level 3 or higher are advised to maintain 14-day self-quarantine (see below) with monitoring for symptoms of illness. They are to practice social distancing and should not come to campus. If they begin to experience the symptoms outlined above, they should call their PCP or UNH Health & Wellness for guidance.

The CDC defines close contact as:

 a) being within approximately 6 feet (2 meters) of a COVID-19 case for a prolonged period of time; close contact can occur while caring for, living with, visiting, or sharing a healthcare waiting area or room with a COVID-19 case

– or –

b) having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on)

Guidelines for 14-day self-quarantine  

  • Stay at home with social restrictions. Do not go to work, classes, or other social activities. Avoid activities in public.
  • If possible, use a separate bathroom from other household members.
  • If around other people, practice social distancing (about 6 feet or 2 meters).
  • Do not take public transportation, taxis or ride shares. 
  • Self-monitor for fever (>100.4F), cough, and/or shortness of breath. If you experience symptoms, call Health & Wellness at 603-862-9355, your primary care physician, or a local urgent care clinic for guidance. 
  • As long as you remain asymptomatic, other household members can leave the home and can go to public spaces like school and work. If the person in self-isolation develops symptoms, household members must then also stay home and self-isolate. See the State of NH guidance on self-quarantine: https://www.dhhs.nh.gov/dphs/cdcs/documents/self-quarantine-covid.pdf
  • We will have the availability to consult with new and established students by phone; call PACS at (603) 862-2090. PACS hours are 9 a.m. to 4 p.m. Monday through Friday.
     
  • In the event of a mental health crisis, we continue to be available to you. As of tWednesday, March 18, 2020, crisis consultation for urgent and mental health emergencies is available during business hours. If you are not on campus or it is after hours, please know that there are other resources available to you. You may access a trained counselor 24/7 through the Crisis Text Line by texting "HOME" to 741741. You can also speak with a trained crisis counselor by calling (800) 273-8255. If you are experiencing a life-threatening emergency, please call 911 or visit your local emergency room.
     
  • Previously scheduled individual therapy appointments have been canceled due to limited staffing and in support of social distancing. We are available to discuss continuity of care. CallPACS at (603) 862-2090.
     
  • Please continue to check the PACS website for resources and supports that we will continue to update.


Campus Life

Can I stay in the residence hall or apartment if I am unable to return home?

During the two-week period of non-face-to-face instruction for the Durham campus, on-campus housing will be available on a restricted basis. Please call Housing at (603) 862-2120. Residence halls are currently scheduled to reopen Sunday, April 5, at 9 a.m. We will keep you informed if this changes.

Law students renting apartments from the law school may remain in their apartments during the three-week period of non-face-to-face instruction at the law school.

Published March 16, 2020

What are the hours of the Hamel Rec Center?

Hamel Rec Center is now closed.

Updated March 18, 2020

What are my dining options through Sunday, April 5?

Stillings Dining Hall is open 9 a.m.-7 p.m. including weekends through Saturday, April 4. Holloway Commons and Philbrook Hall are closed. Additional information can be found on the dining site.

Published March 15, 2020

Is Dimond Library open?

Library access is restricted. Information on support for online instruction and availability of services can be found here.

Updated March 23, 2020

Is the MUB open?

The MUB is closed as of March 20, 2020. This includes the Granite Square Station.

Updated March 20, 2020

If the Granite Square Station is closed how do I get any mail or packages that comes to me?

Any mail that comes to Granite Square Station will be forwarded to your permanent address through March 27. After that mail will be returned to sender. Students continuing to live on campus need to change their mailing address to 10 West Edge Drive immediately. You can pick up your mail at the Mail Center at 10 West Edge Drive.

Published March 20, 2020

Can I have my mail forwarded to a different address?

Yes. Please call (603) 862-6245 to make arrangements. Staff will be available Monday–Friday from 9 a.m. to 4 p.m. to assist with address changes.

Published March 20, 2020

Are there any special procedures in place at the Mail Center at 10 West Edge Dr. related to COVID-19?

Yes. If you are picking up, please call ahead or when you arrive to let us know that you are picking up. Call (603) 862-3231. We will leave your mail on the loading dock for you to pick up. Please do not enter the shop for pickup.

Published March 20, 2020

Can I ship packages from the Mail Center at 10 West Edge Dr.?

That depends. To maintain social distancing, we are not accepting any packages that do not have a prepaid shipping label already attached. No money or credit cards will be accepted. If your parcel has a prepaid shipping label, you can leave in the appropriate outgoing bin on the loading dock. Please do not enter the shop.

Published March 20, 2020

When is the Mail Center at 10 West Edge Dr. open?

Mail Services is open on Wednesday and Friday from 7:30 a.m. to 4:30 p.m.

Published March 22, 2020

Will spring sports continue?

All sporting events and practices are cancelled for the spring semester.

Published March 15, 2020

UNH Manchester Hours

Monday March 16 – Friday March 20: 7:30 a.m.– 6 p.m.
Saturday March 21: 7:30 a.m. – 3:30 p.m.
Sunday March 22: CLOSED

Monday March 23 – Friday March 27: 7:30 a.m. – 9:30 p.m.
Saturday March 28 – Sunday March 29: CLOSED
Monday March 30 – Friday April 3: 7:30 a.m. – 9:30 p.m.

Published March 15, 2020

Published March 18, 2020

Durham Campus

What dining locations are open?

  • Stilling’s Dining is open 7 days from 9 a.m.–7 p.m. with a primary focus on student dining.
  • Location moved to takeout only March 17, 2020.
  • Location will maintain choice, variety and focus on dietary needs.
  • All product is being served (no self service).
  • Location will not accept refill mugs or reusable containers to prevent cross contamination.
  • Stilling’s is equipped for drive-up if necessary.
    Updated March 20, 2020

UNH Manchester

What options for food are open?

  • The dining hall controlled by New England College and operated by Chartwells is transitioning to grab-and-go only. It will be open during regular semester operating hours.
  • Starting March 19, 2020, working with the NH Food Bank, we are deploying grab-and-go food packages that will be available for our non-resident students who may be food insecure. They will be available for pickup in the front lobby of the Pandora building.  We will continue this service for as long as gift funds allow.

Published March 18, 2020

 

Is Wildcat Transit operating?

  • Yes, Wildcat Transit Routes 3 (Dover), 4 (Portsmouth), and 5 (Newmarket) will remain on the reduced schedule for the remainder of spring semester.

Is the Campus Connector operating?

  • Yes, the reduced service connector will operate for the remainder of the semester. This route services the campus core and the West Edge complex.

Is there weekend service during this period?

  • There is no weekend bus transportation during reduced service periods.

How do I find out what the reduced service route times are?

Durham Campus

Will Mail Services still operate during this time of reduced service?

  • Yes.  Mail Services will continue to operate with a different approach to service as explained below.

Updated March 19, 2020

Will mail delivery still happen in my building three times per week?

  • No. Many buildings are now locked or nearly unoccupied. Mail will be held at the Print and Mail shop at 10 West Edge Dr. You can pick up mail or packages on Wednesdays and Fridays during our regular hours of 7:30 am to 4:30 pm.

Updated March 19, 2020

Can I just walk into the building to pick up my mail or package?

  • We have implemented new procedures to keep our staff and customers safe. We will have collection areas to drop off mail and packages on our loading dock. We ask that you leave your mail or parcel in the proper place and make sure it has your mail code attached. If you are picking up, please call ahead or when you arrive to let us know that you are picking up. The number to call is 862-3231. We will leave your mail on the loading dock for you to pick up. Please do not enter the shop for pickup. 

Published March 18, 2020

What do I do with my outgoing mail?

  • We have five conveniently located blue mailboxes for outgoing mail. The mail in these boxes will be picked up  at 2 pm on Wednesday and FridayThe boxes are located in front of the Whit near the bus stop, on College Road near the bus stop across from the Service Building, in front of Stoke Hall near Ballard Rd, in front of the Housing Office on 10 Academic Way near the bus stop and on the parking lot side of Thompson Hall. 

Updated March 19, 2020

What if my outgoing mail needs to be rushed?

  • For a true rush need, you should consider bringing it to the U.S. Post Office or a local UPS or FedEx location. You can also bring it to the Mail shop at 10 West Edge Dr. on a Wednesday or Friday between 7:30 and 4:30. 

Updated March 19, 2020

What about packages?

  • Mail Services offers UPS, Fedex and USPS shipping services.  This service is only available for UNH departments with a mail code.  We are not accepting cash or credit cards.  Packages from the general public or personal packages for faculty, staff or students will not be accepted at this time. 
  • Packages can be picked up at Mail Services as well (they must  be addressed to 10 West Edge Dr.)  See above procedures
  • Do not leave packages at the blue mailboxes.  

Updated March 19, 2020

I still get a paycheck delivered to my building.  Where will I get my paycheck?

  • It is strongly recommended that all employees receiving checks enroll in direct deposit before 5 p.m. Monday, March 23, 2020. For those not enrolled, checks will be mailed to the postal mailing address on file. If your address is not updated, this will delay receipt. If you do not receive the originally mailed check, reissuance may be delayed due to limited in-office staff on hand to process manual checks. If you still do not wish to enroll, please take the necessary steps to verify and update your postal mailing address in WISE (wise.usnh.edu) before 5 p.m. Tuesday, March 24, 2020. If you require assistance, please contact your campus Payroll office or USNH Payroll.

Published March 18, 2020

 

Residential Life

Director: Ruth Abelmann
Phone: (603) 862-2268
Website: https://www.unh.edu/housing/res-life-educational-focus

Health & Wellness

Executive Director: Kevin Charles
Phone: (603 862-9355
Website:  https://www.unh.edu/health/

Psychological and Counseling Services

Director: Shari Robinson
Phone: (603) 862-2090
Website: https://www.unh.edu/pacs/

Student Accessibility Services

Director: Michael Shuttic
Phone: (603) 862-2067
Website: https://www.unh.edu/studentaccessibility

Sexual Harassment & Rape Prevention Program

Director: Amy Culp
Phone: (603) 862-7233
Website: https://www.unh.edu/sharpp/

Community Standards

Director: Matthew Keegan
Phone: (603) 862-3377
Website: https://www.unh.edu/ocs

Military and Veteran Services

Director: Karen Gilbert
Phone: (603) 862-0643
Website: https://www.unh.edu/veterans

Office of Multicultural Affairs

Interim Director: Lu Ferrell
Phone: (603) 862-5204
Website: https://www.unh.edu/omsa

Fraternity and Sorority Life

Coordinator: Jamie Silverstein
Phone: (603) 862-1002
Website: https://www.unh.edu/mub/fraternity-sorority-life

New Student Programs

Interim Director: Belle Kenoyer
Phone: (603) 862-3488
Website: https://www.unh.edu/new-students/