What is Lean?
Lean in higher education is about embracing opportunities to enhance the experience when constituents engaging with institutions across all campuses within the University System of New Hampshire, empowering employees to identify the need for change, making recommendations for improvements, and implementing the improved upon solutions whilst remaining focused on the positive impact on the community.
Lean methodology is broken down into Six phases and they are listed below. Click on the orange links below to view the detail for each of these phases.
Phase 1: Lean Process Project Selection
Phase 2: Lean Project Documentation
Announces and authorizes the work to be performed. Develops the foundation of the Lean engagement.
Sample Lean Project Documentation Tools:
- SIPOC (Supplier, Input, Process, Output, Customer)
Phase 3: Current Process Landscape
Phase 4: Supporting Data Analysis (Process)
Phase 5: Recommended Future State/Implementation Plan
Recommended Future State creates a process depicting the ideal state of the shared vision of what your team is trying to achieve; focusing on:
- An improved process for the customer
- Elimination of waste
- Motivating employees
- Reducing work and cycle time
A high-level implementation plan articulates the effort to implement the recommended change.
Phase 6: Sell to the Sponsor Presentation
‘The Sell Presentation' pulls together in a story format all the information captured, explored, and analyzed during the Lean working sessions needed to compose a story to the sponsor.
Ultimate Goal of the Sell Presentation:
The sponsor approves and supports the effort the project team put forth
Sell Presentation focuses on information gathered within:
- Lean Project Documentation
- Current Landscape
- Data Analysis
- Recommended Future State
- Implemenation Plan