Joy Acker

GSC - Admissions
Green Belt

Quote:  “We can bury our heads in the sand and keep doing the same things day after day…or we can dust the dirt off and see what’s going on around us. Through the voices of a group and examining every step of a process, we suddenly see the impact and value (or lack of value) certain steps hold. In the end, we learn Lean isn’t about mapping and remapping steps of a process. Lean is about improving processes by measuring what’s most important and implementing the best route to get there.”

Projects:

  • Admissions Intake Process
  • Undergrad Applicant Outreach
  • Graduate Applicant Outreach