Unplanned Service Interruption: Kaltura Performance Issues on Mon. 3/30

Tuesday, March 31, 2020 - 11:40am

 Resolved on Tuesday, March 31, 2020 - 11:38am

Kaltura has been available and stable since 8:15 this morning. Kaltura engineers are closely monitoring performance.

UNH users are able to access Mediaspace as well as myMedia and embedded videos in Canvas.


 Updated on Monday, March 30, 2020 - 12:17pm

In addition to issues with MediaSpace, UNH users have reported slowness with Kaltura media in Canvas (myCourses). This includes the myMedia integration and embedded videos.

UNH system administrators have notified Kaltura of the issue.


 Posted on Monday, March 30, 2020 - 10:34am

Kaltura has reported Mediaspace is currently experiencing performance issues. UNH system administrators have confirmed this issue is impacting our Mediaspace users.

UNH system administrators are monitoring the issue and will share updates from Kaltura as they become available.