Unplanned Service Interruption: Intermittent UNH Password Change Issues on Tues. 9/4

Wednesday, September 5, 2018 - 9:47am

 Resolved on Wednesday, September 5, 2018 - 9:45am

At approximately 10:00PM on 9/4, Microsoft resolved an issue which was impacting our Password Self Service Application. All password changes should now function as expected.

 Posted on Tuesday, September 4, 2018 - 11:38am

Upon changing their UNH password, some users may receive an error message stating that their password change failed. If you receive this error, please use the Retry button. If this does not help, please use the Link Up service in a few minutes.

If you continue to have issues changing your password, please contact the UNH IT Service Desk at 603-862-4242.