Technical and client-facing services and support for teaching, learning, communication & collaboration through the Learning Management System (LMS) and UNH Portal.

What We Do:

Administer and provide user support for the UNH Learning Management System: myCourses by Canvas and UNH Portal.

We provide technical support for myCourses including:

• Manage user and course data
• Process early course enrollments by request
• Create instructor tools to extend myCourses functionality
• Integrate third-party technology into myCourses
• Manage user roles and access in the portal
• Support data integrations with the portal
• Create performance and usage reports

We also provide training and documentation for users of the Learning Management System and Portal.

• Provide face-to-face, consultative, and on-demand training resources
• Provide articles, user guides and tutorial videos