January 22, 2019, by UNH IT Staff
UNH IT recently opened the IT Depot in MUB 213A, across from Granite Square Station Mailing Center. The IT Depot is currently open Monday through Friday, 12:00 to 4:00 PM and will facilitate hardware repairs, provide basic computer diagnostics, assist with consulting on technology purchases, and provide some software services for a fee.
Computer warranty repairs will no longer be managed on-site. For faculty and staff, warranty repairs will be handled by Connection. To protect university data...
January 17, 2019, by UNH IT Staff
Dear Members of the Campus Community,
The UNH Computer Purchasing Program Site is now live.
Students, faculty, and staff may now purchase Apple and Lenovo products at educational prices through the UNH Computer Purchasing Program. To begin, visit the Computer Purchasing Program website at https://www.unh.edu/it/unh-computer-purchasing-program
For institutional purchases, faculty and staff are advised to seek guidance from your IT Desktop Consultant, ATL or designated IT...
January 8, 2019, by UNH IT Staff
Cindy Cargill, UNH Business Relationship Manager
The UNH IT Project Management Office (PMO) introduced Business Relationship Management to maximize the value of the University technology portfolio. Business Relationship Management is designed to foster strong peer-to-peer relationships between Information Technology organizations and departmental technology users across UNH.
Business Relationship Management requires the oversight of a dedicated Business Relationship Manager (BRM), who...
December 17, 2018, by UNH IT Staff
National Cyber Security Awareness Month winners (top to bottom) with UNH Associate Vice President and Chief Information Officer Stan Waddell:
Ken Cossette, Tucker Hurton, Martin England
In October, UNH Information Security Services hosted several National Cyber Security Awareness Month events. For each event, attendees were entered to win various raffle prizes. UNH Associate Vice President and Chief Information Officer Stan Waddell presented prizes to recipients on Wednesday,...
November 14, 2018, by UNH IT Staff
UNH Computer Purchasing Program is available for students, faculty, and staff.
With the UNH Computer Store closing on December 7, UNH IT is moving University computer purchases for students, faculty, and staff online. The UNH Computer Purchasing Program provides students, faculty, and staff educational discounts on computers and software licenses. This includes Apple and Lenovo computers, Adobe licensing, and computer peripherals.
UNH students, faculty, and staff can order Apple...
November 13, 2018, by UNH IT Staff
Over the next several months, UNH is changing the way it sells, repairs, services, and disposes of its computers for students, faculty, and staff. This includes the closures of the UNH Computer Store and UNH Computer Repair Services, and the introduction of a new e-procurement system, and new service and repair models. Based on feedback, we have combined FAQs from previous communications into a single, master list for easier access and it will be updated on a regular basis. The FAQs...
November 8, 2018, by UNH IT Staff
The Enterprise Information Management (EIM) team will update the Web Intelligence (WebI) reporting application to a new version on Saturday, November 17, 2018. This update will ensure compatibility with newer browsers, operating systems, and Java versions, and will maintain continued vendor support.
The update to the WebI application will have little impact on most report readers and developers. Perhaps the most significant change is the addition of Chrome as a supported browser. Beginning...
October 31, 2018, by UNH IT Staff
Banner 8 will be retired at the close of business on Wednesday, October 31st.
As of November 1st, Banner 9 will be the only option available on the Gateway page and the myUNH portal.
Reminder: Banner 9 uses your UNH/GSC username and password.
If you need support, please contact the Service Desk, 603-862-4242.
For more information, including training materials and documentation, please see the Banner 9 Student project web page - https://www.unh.edu/it/banner-...
October 30, 2018, by UNH IT Staff
Exchange Email Migration for Faculty Staff
Beginning in November 2018 and proceeding into the spring semester, UNH IT will migrate all UNH faculty and staff email mailboxes to Exchange Online. This move will increase mailbox quotas to 100GB, and provides for easier collaboration between faculty, staff, and students, as everyone will be in the same email environment. In addition, this migration will save the University money by reducing IT infrastructure complexity and footprint in...
October 30, 2018, by UNH IT Staff
As previously reported, the UNH Computer Store and Computer Repair Services will close on Friday, December 7. UNH IT is also finalizing a contract with a new vendor for our Safe Electronic Equipment Disposal (SEED) services in the near future.
We realize that you may have questions about our service offerings moving forward. This article hopes to address answers to some of your anticipated questions, while others are actual inquiries received from UNH students, faculty, and staff.