Remote Support for Academic Software

March 23, 2020

by UNH IT Staff

With all UNH classes going online for the spring semester, the demand for academic software support is on the rise. The Academic Technology Support Center (ATSC) is offering general and special software application support via Zoom to help ease the burden on faculty and students. Please see the schedule below for specific software application assistance. The ATSC is also offering remote virus removal, too. 

To access support:

From your smartphone or tablet: 

  1. Open the Zoom app. 
  2. Sign-in using your UNH username and password. 
  3. Touch ‘Join’ from the home screen. 
  4. Enter meeting number 979-384-3153. 

From your computer:

Go to https://unh.zoom.us/j/9793843153 and click ‘Allow’ when prompted. 

If you are having difficulty connecting to the room please refer to this help guide: https://td.unh.edu/TDClient/KB/ArticleDet?ID=1388

Here is the daily schedule:

  Monday Tuesday Wednesday Thursday Friday Saturday Sunday  
8:00 AM VirtualBox Installation Malware/Virus Removal VirtualBox Installation Malware/Virus Removal VirtualBox Installation None None  
10 AM SPSS Installation SAS Installation JMP Installation Mathlab Installation Office 365 Installation None None  
12 PM VirtualBox Installation Malware/Virus Removal VirtualBox Installation Malware/Virus Removal VirtualBox Installation Malware/Virus Removal VirtualBox Installation  
2 PM Stata Installation JMP Installation Solidworks Installation SAS Installation SPSS Installation Malware/Virus Removal VirtualBox Installation  
4 PM Office 365 Installation SAS Installation SPSS Installation Office 365 Installation Stata Installation Malware/Virus Removal VirtualBox Installation  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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