From Our Knowledge Base: What is Microsoft Teams?

September 24, 2018

by UNH IT Staff

Microsoft Teams is a chat-based workspace in Office 365 that makes it easy to have conversations, host meetings, share files and collaborate on documents, and get work done with teams across the organization. Microsoft Teams lets you work in a natural, conversational way — with everything you need in one place — available anytime, on any device. 

With Microsoft Teams, you can:

  • Bring your team together as a group
  • Use interactive, persistent chat instead of email
  • Securely edit files at the same time
  • See likes, @mentions, and replies with just a single tap
  • Customize it by adding notes, web sites, gifs, and apps
  • In the cloud, so everyone can work together no matter where they are

A team is a group of people gathered to collaborate in your organization. 
Teams are made up of channels, which are the conversations you have with your teammates. Each channel is dedicated to a specific topic, department, or project.

  Teams and Channels
For example, the Northwind Traders team has General, Marketing, Overview, and 32 more channels. All the conversations, meetings, files, and apps in the Marketing channel have to do with marketing, and everything in this channel is visible to everyone on the Northwind Traders team.

Channels are where the work actually gets done—where text, audio, and video conversations open to the whole team happen, where files are shared, and where apps are added.

While channel conversations are public, chats are just between you and someone else (or a group of people). Think of them like instant messages in Skype for Business or other messaging apps.

Learn more

Sign in to Microsoft Teams and take an Interactive Tour

View the Quick Start Guide

Explore Training Resources

Microsoft Teams Tips & Tricks


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