Spring Cleaning: UNH IT to Improve Email Hygiene

April 12, 2016

by UNH IT Staff

spring cleaning supplies
UNH Exchange email will soon use
Proofpoint on our mail gateway to
improve email hygiene.

It’s finally here; spring at UNH. Time to open the windows, clear out the clutter, and give everything a good scrubbing. Here at UNH Information Technology, we’re taking spring-cleaning to the next level; we’re doing the same to your email.

Proofpoint Arrives April 18th

Starting Monday, April 18th, UNH IT replaces our mail gateway service that receives incoming email from outside the University.  

Features to Improve Email Hygiene, Reduce SPAM, and Keep Your Computer Safer From Phishing Attempts

The new features of Proofpoint improve email hygiene, increase SPAM protection, add bulk mail filtering (at a later date TBD), reduce phishing, and protect the integrity of the UNH email system with alerts to potentially harmful content.  For example, when an email is sent with a hyperlink, the new Proofpoint system will check the URL against a database of known malicious sites, and send an alert to you without compromising your computer.

How Do I Get Proofpoint Protection?

All UNH faculty or staff Microsoft Exchange users will automatically receive this service.

What Changes Will I See?

The most noticeable difference is the URL of embedded images or hyperlinks that pass through Proofpoint. The URLs will follow a pattern and begin with urldefense.proofpoint.com/, followed by a long string of variable characters. 

You will also receive alerts to those messages with a website/link that appear to be malicious. It’s important to note that although you receive an alert, it does not compromise your computer. 

Who Do I Contact For More Info?

For additional information on the features of UNH IT’s new mail gateway service, please contact the UNH IT Service Desk at 603-862-4242.

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