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SmartAuth Protects Employee Personal Info Beginning April 10
March 30, 2018, by UNH IT Staff
SmartAuth is coming April 10
As of Tuesday, April 10, 2018, SmartAuth is protecting your personal information in the Web Information System for Employees (WISE).
SmartAuth is a multi-factor authentication service provided to University System of New Hampshire (USNH) - Granite State College, Keene State College, Plymouth State University, University of New Hampshire, and the System Office for all staff, faculty, and students. It protects your account even if your password is stolen. You may already use multi-factor authentication for electronic banking, email, or social media accounts.
SmartAuth provides an additional layer of protection for your digital identity, and also protects USNH data, systems, and services. The first layer is the verification of your username and password. When you access a service protected by SmartAuth, the second layer is a passcode delivered to a phone or mobile device.
Why do we need SmartAuth?
...
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UNH Student Email Just Got Cleaner, and Safer
April 9, 2018, by UNH IT Staff
On April 16, 2018, UNH will implement Proofpoint for student email. Proofpoint is a feature-rich, email gateway that will improve email hygiene, reduce spam, and help protect your computer from phishing attempts. In short, Proofpoint will reduce the risk of a compromised computer or device, while it reduces the amount of email clutter you will receive.
Proofpoint also helps you protect the integrity of the UNH email system by providing you with alerts to potentially harmful content. For...
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UNH Telecom Releases Recommendations for Wireless Devices
March 27, 2018, by UNH IT Staff
Wifi logo
UNH IT Releases Recommendations for WiFi Devices
UNH’s wireless network operates best when accessed by devices equipped with the latest wireless networking standard, 802.11ac. This applies to research and online recreation alike.
UNH IT recommends when shopping and purchasing new wireless devices, seek those complying with 802.11ac standard. This applies to UNH students, faculty, and staff.
Here is a quick guide:
Laptops – For the best possible user experience 802.11ac is...
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Changes to Voicemail System Coming Soon
March 27, 2018, by UNH IT Staff
Microsoft has announced July 1 as the end of support date for a critical part of our infrastructure that is used to connect our third party telephone (PBX) system to Exchange Online Unified Messaging. Exchange Online Unified Messaging is the system we currently use to translate phone messages to email messages.
This announcement has forced UNH IT to find a new solution for voice messaging. Over the past several months, UNH IT has evaluated various voicemail platforms and has selected a product...
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UNH Hosts 2018 Northeast Cyber Security Competition
March 27, 2018, by UNH IT Staff
The University of New Hampshire (UNH) hosted this year’s Northeast Cyber Security Competition from March 16-18. Colleges and universities from the Northeast region of the country compete against each other, with the winner going on to the National competition in San Antonio, Texas.
Student teams form fictitious companies, and all receive the same hardware and software resources. Each team receives a composite score based on its ability to successfully defend itself from cyberattacks, keeping...
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Skype for Business Migrates into the Cloud: What Does it Mean for You?
February 26, 2018, by UNH IT Staff
UNH students, faculty, and staff utilize Skype for Business for instant messaging, screen sharing, video and audio conferencing, and file transfers. On Monday, March 12, Faculty and staff Skype for Business accounts will be migrated from locally-hosted servers to the cloud. This change will facilitate collaboration between faculty and students, reduce dependency on local servers, and encourages the use of Zoom for audio and video conferencing.
What does this mean for you?
Starting Monday,...
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UNH Updates Course Catalog with CourseLeaf
February 26, 2018, by UNH IT Staff
Browsing UNH's Undergraduate, Graduate, and Law degree programs just became easier with an update to the online academic catalog.
The new format, now live at https://catalog.unh.edu/programs/, presents a simple interface that allows users to quickly sort and filter by program, degree type, school, college or campus location. Visitors also will be able to browse programs presented in a grid of neatly arranged, color-coded blocks, or in a comprehensive A-Z list view.
The new catalog software,...
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UNH Launches New Lean Website and Training Schedule
February 13, 2018, by UNH IT Staff
In January, the UNH Project Management Office (PMO) launched a new Lean website, which provides the University community quick access to resources and information about Lean at UNH. This new site provides insight as to how Lean can benefit the University community, while also providing instructional templates and training opportunities. The new, mobile-friendly Lean website also provides:
Profiles of Lean Green and Black Belts
Ability to search for trained, facilitators across UNH and USNH to...
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Box Notes: Template Feature and Desktop App
February 13, 2018, by Martin England
Box Notes Templates make fast work of organizing meetings, mapping projects, and preparing content. Box introduced Templates last fall, along with its new Notes Desktop app, available for Macs and PCs. Together, these new features add horsepower to Box Notes functionality.
Box Notes Templates include options for meeting agendas, calendars, project plans, project status, and even newsletter planning. You can also create and customize your own Box Notes Templates.
To access Box Notes Templates:...
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Learn How to Manage Your IT Support Requests with the Client Portal
January 24, 2018
On Monday, January 8, UNH Information Technology launched TeamDynamix (TDx) IT Service Management application and in its wake, introduced a new customer-focused tool - the TDx Client Portal - which allows clients to track and manage their own IT support tickets. TDx is already used across USNH to manage projects, service requests, and work assignments, this implementation represents IT’s ability to centralize some core operational functions into one application while increasing customer...
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What’s ‘Caution - External Email’? UNH Steps Up Efforts to Combat Phishing
January 9, 2018, by UNH IT Staff
UNH Information Technology to Activate External Email Tagging January 16
Phishing is a top cybersecurity threat to UNH. Personally-identifiable information - the primary target of phishing attempts - which falls into the wrong hands can cause much financial and reputational damage to the University and its employees. Phishing attacks are often launched by including malicious attachments or links in email. When recipients open these malicious attachments, or click on the links, it can...
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