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Continuous Process Improvement is a systematic approach that can be used to make incremental and breakthrough improvements in processes. Continuous Process Improvement methodology (Lean) results in a faster, better, more efficient and/or cost effective way to deliver products, services, and support to customers. By examining a process with the objective of creating efficiencies that optimize the customer's value and experience, the organization will gain speed of delivery and reduce risks to quality, thereby improving customer satisfaction.
Lean Training is offered to UNH employees on a regular basis.