Box @ UNH Articles RSS Feed
Box Sync Removal Instructions
Viewed 8737 times since Tue, Sep 12, 2017
Box Sync Uninstall Instructions:  Before installing Box Drive you MUST remove Box Sync fully It is good practice to verify all files you have saved in your Box Sync folder are saving to Box in the Web application. Go to and verify your... Read More
Box Edit is not working
Viewed 5985 times since Wed, Mar 8, 2017
This article covers turning on cookies for Box, clearing Box Tools (Edit) and reinstalling Box Edit For Box Errors when using a web browser, it is always a good idea to clear browsing history as well as Box Edit cached files.   Unable to Open File... Read More
Box Sync FAQ’s
Viewed 5981 times since Thu, Mar 10, 2016
What permission level is required to sync a folder? To sync a folder you must be the Owner/Co-Owner or Editor. How often do I need to login to Box Sync? If you actively use Box Sync on a daily basis, you may not need to explicitly login. If you... Read More
Clearing Box Drive Cache
Viewed 4880 times since Wed, Mar 14, 2018
Clearing Box Drive Cache Numerous issues with Box applications can be fixed by clearing the local computers Box Cache. In some cases reinstalling the application after the cache is cleared is necessary. This article covers clearing Box Drive Cache... Read More
Box Drive Information
Viewed 4147 times since Thu, Jul 20, 2017
BOX DRIVE - Check out the UNH Box Information Site for additional resources, tips, and troubleshooting. Access billions of files from the comfort of your desktop without needing to take up much of your actual hard drive space.  Work with... Read More
Editing Documents with Box Edit
Viewed 3021 times since Thu, Nov 5, 2015
Box Edit  Box Edit is an add-on feature that allows you to open and edit files stored in Box. Designed for all file types, browsers, and platforms, Box Edit uses the default application installed on your computer to open and edit files: Docx files... Read More
Box Search Tips
Viewed 3012 times since Mon, Jan 30, 2017
Exact Match  Use quotes to search for exact matches on phrases. For example:  A search for "marketing 2014" returns a result that has sales and marketing 2014 within its text. It does not return a result that has marketing and sales 2014.... Read More
Box for Office: Plugin Not Appearing in File Menu
Viewed 2878 times since Mon, Mar 14, 2016
If the Box for Office plugin is not appearing in the File Menu of an Office program (Word/Excel/Outlook/PowerPoint) try these steps: In the top left of the Office program, click the File tab. On the left side menu, click Options. Click Add-ins and... Read More
What are Box notes?
Viewed 2554 times since Wed, Sep 16, 2015
Creating Box Notes To create a new Box Note: Navigate to the folder where you want to create the new Box Note. You can add a new Box Note in one of two ways: (1) Click the Box Notes button or (2) Click New > Box Note       Name your Box... Read More
Storing Restricted and Sensitive Data in Box @ UNH
Viewed 1975 times since Thu, May 28, 2015
Box @ UNH provides enhanced security via SSL connection and encryption of data at rest; however, some data is inappropriate for storage in Box @ UNH as well as most university general use servers and fileshares. UNH Data Classifications and Storage... Read More
Box Mobile App: How to login
Viewed 1714 times since Mon, Apr 25, 2016
Follow these instructions the first time you log in to the Box Mobile App.1. Download Box onto your Mobile Device2. Once Installed, Open Box Mobile.3. At the log in screen, Select Use Single Sign On (SSO) 4. Type in your Work or Student Email address... Read More
Uploading Emails to Box Directly
Viewed 1699 times since Wed, Mar 8, 2017
Email Upload You can easily upload files or send attachments to a specific Box folder by email when you enable the Allow uploads to this folder via email option. You can then forward email attachments or send files to the email address generated for... Read More
Uploading Files To Box
Viewed 1689 times since Wed, Mar 8, 2017
Upload to Box There are several ways to upload files and folders to Box.   Drag and Drop Drag files from your desktop to the files page in Box. Your files will be uploaded and will appear in the folder where you dropped them. Dragging and dropping... Read More
Box Group Account
Viewed 1670 times since Thu, Nov 19, 2015
Box Group Accounts Box @ UNH Group Accounts are designed for departments that require the ease and flexibility of Box @ UNH, but also need extra storage space or to ensure that data is not owned by individual department employees. Departments must... Read More
Using Tags for Box @ UNH
Viewed 1667 times since Wed, Mar 8, 2017
Tagging Items in the New Box View -  Click here for current default Box view.   To tag an item Hover over the item you would like to tag, click the ellipses (...) to open the More Options menu. Alternatively, you can right-click the item. Under... Read More
Restoring Trash or Deleted Items in Box
Viewed 1562 times since Wed, Mar 8, 2017
Trash The Trash is where deleted items are stored for a certain period. These items are automatically purged after 60 days. From the Trash, you can recover deleted files and folders. Both the owner and the user who deleted the item will be able to... Read More
Box @ UNH Web
Viewed 1543 times since Wed, Mar 8, 2017
Using Box @ UNH - Web: Here is our guide to the view, including a video from Box detailing many of the new features.                     Sharing and Collaboration:Sharing and Collaboration is now easier than ever, with... Read More
File and Folder Actions in Box
Viewed 1539 times since Wed, Mar 8, 2017
File and Folder Actions   Create New Files or Folders To create a new file or folder: Click the New button found in the upper-right corner of the page. Choose what you would like to create. You can create a new Folder, Bookmark (to any URL), Box... Read More
Box Drive Lock Feature Available
Viewed 1291 times since Mon, Feb 26, 2018
Box Drive Lock Feature Lock feature now available on Box Drive for Windows and Mac Available on Box Drive Version 1.7.199 or newer       The latest version should prompt to auto install. See our knowledge base article on installing the  New... Read More
User Email Notifications in Box
Viewed 1231 times since Wed, Apr 26, 2017
User Email Notifications To keep you apprised of current events in your account, Box has built an email notification system that lets you know when your collaborators access or edit your files. It’s up to you what actions you’ll be... Read More
Box Drive - Uninstall Reinstall Auto-update
Viewed 1204 times since Wed, Sep 19, 2018
Box Drive - Uninstall Reinstall Auto-update Uninstall Reinstall Auto-update Uninstall Windows: Exit Box Drive from task bar - lower right near time Search for Control Panel > Program Features > Add Remove Programs Select Box >... Read More
Invite and Manage Box Collaborators
Viewed 960 times since Fri, Apr 13, 2018
Box Collaborators Inviting collaborators From your box account, navigate to the folder or file you wish to share and click Share or Share this folder This will open a window with several options in it: Enter the name or email of the person you wish... Read More
Using Favorites in Box@UNH
Viewed 916 times since Wed, Mar 8, 2017
Favorites Mark files and folders that you access often as Favorites, so that you can find them easily. These favorited Items will appear on your Favorites page. Mark as Favorite: Right-click the item (or click the ellipses (...)) Click Favorite  ... Read More
Version History Management in Box@UNH
Viewed 902 times since Wed, Mar 8, 2017
Version History Any time you make an edit and save or upload a new version of a document, Box overwrites the old version of your file with the updated version. Box keeps track of all file versions, and you can revert to an old version of a file at... Read More
Using Search in Box @ UNH
Viewed 901 times since Wed, Mar 8, 2017
Searching for Files and Folders To search for a file or folder, click into the search bar shown in the center of the header. As you begin typing, suggested results will appear below the search bar. If one of the suggested results is the item you need... Read More
Creating Tasks for a Collaborator in Box
Viewed 881 times since Wed, Apr 26, 2017
Creating Tasks for a Collaborator in Box Instead of shooting your coworker an email asking for quick feedback on a file, consider creating a task for them to keep the whole process right in one centralized location. Check the “Add Task” checkbox... Read More
Box Note Desktop Application
Viewed 809 times since Fri, Jul 21, 2017
Box Notes Desktop App Need an easy place to find your Box Notes on your desktop? Try the Box Note desktop application. Open Box in a web browser Locate your user profile in the upper right corner of the browser window Select Apps from drop down In... Read More
Box - Leaving UNH or Changing Departments
Viewed 788 times since Wed, May 30, 2018
Box Data - Leaving UNH or Changing Departments Faculty/Staff do not keep their UNH Box Account* Any personal data saved to Box becomes inaccessible after leaving UNH. See bottom of page for information on transferring personal Box... Read More
Adding Comments to a File in Box
Viewed 767 times since Wed, Apr 26, 2017
Adding Comments to a File   Get rid of lengthy email chains and keep your comment and notes directly in Box attached to your files!   Click on the document you want to comment on to view it in preview mode. At the bottom of the page type in your... Read More
Box: Creating Shareable Links
Viewed 583 times since Tue, Mar 6, 2018
Creating a Shareable Box Link Shareable Box links are an easy way to share files or folders with someone else. These links can be shared anywhere a link can be posted, including emails, websites, or documents. Getting the link Go to your box account... Read More
Updating Box Collaborators
Viewed 344 times since Wed, Jul 25, 2018
Updating Box Collaborators Remove Access Remove Collaborator from all Folders Request Access or Ownership Remove Access When an employee leaves the University or changes departments, it is recommended that access to Box collaboration folders be... Read More
Box Drive - Missing Files & Error Messages
Viewed 320 times since Wed, Jan 30, 2019
Box Drive - Missing Files & Error Messages Missing Files File/ Folder Names matter : Files and folders with the same name will not appear in Box Drive User will only see the folder they own in Box Drive. They can still see both items in a... Read More
Box Drive - Offline Mode
Viewed 250 times since Tue, Feb 12, 2019
Box Drive Offline Mode  With Box Drive's Mark for Offline feature, your Box cloud content is available wherever you are regardless of internet connectivity. Just select the Box folders you need access to, and Box Drive automatically downloads... Read More
Student Box Accounts After Graduation
Viewed 236 times since Tue, Feb 12, 2019
Student Box Accounts After Graduation  UNH has worked with Box to allow UNH alumni to keep their Box accounts after graduation. One-hundred and twenty (120) days after graduation, student accounts are automatically converted to personal Box accounts... Read More
Box @ UNH Resources
Viewed 221 times since Wed, Jan 30, 2019
Box @ UNH Resources: Resources for Box @ UNH:       Get Box @ UNH Using Box @ UNH Web Updating Box Collaborators Invite and Manage Box Collaborators Creating a Shareable Box Link Box - Leaving UNH or Changing Departments Faculty and... Read More
Troubleshooting Box Drive Update Issues
Viewed 180 times since Thu, Jan 3, 2019
Troubleshooting Box Drive Update Issues If you are experiencing a problem installing the newest version of Box Drive—either having it crash frequently, or experiencing difficulties installing it at all—please follow these steps: Remove... Read More
Faculty and Staff Box Accounts After Leaving
Viewed 176 times since Tue, Feb 12, 2019
Faculty and Staff Box Accounts After Leaving UNH Box accounts for faculty and staff are removed after separation from the university. It is important that faculty and staff use Box for university data so that personal data is not lost.   What... Read More
Box Drive - Known Limitations
Viewed 165 times since Wed, Jan 30, 2019
Box Drive - Known limitations: Do not run Sync and Box Drive at the same time Box Drive does not support offline access currently Issues with Apple Keynote Presentation software - open and work with these files from Box@UNH ... Read More
Box Drive vs. Box Web
Viewed 161 times since Thu, Mar 14, 2019
There are many pros and cons to using Box Drive and the Box on the web interfaces. Web Based Features: Permissions: Adding users or setting collaborators permission levels should be done at or Sharing :... Read More
Box Drive - Search
Viewed 134 times since Wed, Jan 30, 2019
Box Drive - Search To use: Go to the Box Drive Icon – left click Task bar in Windows (Start Menu / Search Bar/ Located near clock- typically at the bottom of the screen) Menu bar – Mac (Finder Bar, Top of screen) At magnifier... Read More
Box Feed
Viewed 113 times since Thu, Mar 14, 2019
Introducing Box Feed Available only in a browser at Box@UNH Box Feed identifies documents and files it deems most relevant to you based on the people and files you work with most. Feed provides one centralized view from which you can... Read More