Exchange Email Sub-Categories

Exchange on Apple Mac Exchange on Apple Mac (2)
Configuration instructions for Outlook on the Apple Mac platform
Outlook Web App (21)
Using Outlook Web Access to work with email, calendar, people and tasks.
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Sending a Meeting Request in the Outlook Web App
Viewed 41315 times since Mon, Jan 25, 2016
Exchange and Wildcats.unh.edu email users can request a meeting with another user in the web interface of the Outlook Web App..   Log into the web interface for your email. Go to the Calendar section. In the Outlook Web App for Exchange email... Read More
Adding a Shared Mailbox in Outlook Web App
Viewed 33815 times since Fri, Aug 21, 2015
If you have migrated to Exchange Online please visit this UNH IT Knowledge Base article - Accessing a Shared Mailbox in Outlook on the Web Adding a Shared Mailbox in Outlook Web App   If you have access to a Shared Mailbox and would like to add... Read More
Adding a Shared Mailbox in Outlook
Viewed 33666 times since Wed, Sep 23, 2015
If you have been migrated to Exchange Online please visit the following UNH IT Knowledge Base Article at - Access a Shared Mailbox in Outlook Desktop Application Adding a Shared Mailbox in Outlook on a PC Outlook for the PC will automatically... Read More
Managing an Exchange Distribution List in the Outlook Web App
Viewed 27422 times since Fri, Sep 11, 2015
If you have been migrated to Exchange Online please visit the following UNH IT Knowledge Base Article: How to Access and Manage Distribution Lists How Can I View the Distribution Lists I Own in the Outlook Web App? Log in to the Outlook Web App.... Read More
How to find an email "header" in OWA (Outlook Web App)
Viewed 14173 times since Wed, Dec 23, 2015
If you have been migrated to Exchange Online, please visit the UNH IT Knowledge Base article of - Getting Email Headers E-mail message headers provide a list of technical details about the message, such as who sent it, the software used to compose... Read More
Setting Calendar Permissions in Outlook
Viewed 11464 times since Wed, Jan 13, 2016
Exchange email users can set the permissions on their Outlook calendars and on Outlook calendars where they have Owner permissions. Setting Calendar Permissions on a PC Setting Calendar Permissions on a Mac   Setting Calendar Permissions on a PC ... Read More
"Error: Your request can’t be completed right now. Please try again later." in the Outlook Web App when accessing a Conversation in your Online Archive
Viewed 10605 times since Wed, Sep 7, 2016
This is a known issue which has been reported to Microsoft and occurs only in the Outlook Web App with archived Conversations.  Access to the email is unimpeded in the full Outlook client for a Windows computer.   There is an existing workaround so... Read More
How to set up your Exchange Email in Outlook 2013/2016
Viewed 7991 times since Tue, Jan 26, 2016
If you have been migrated to Exchange Online, please visit the following link: Set up your account in Outlook Desktop Application   The steps in this article describe how to set up your exchange email account using Outlook 2013 or Outlook 2016 on... Read More
Setting Permissions on a Public Folder in Outlook Desktop App
Viewed 6486 times since Tue, Aug 18, 2015
An Owner of a Public Folder may change the permissions on the Public Folder besides Send As permissions.      It is recommended to keep default settings as none as this applies to all of UNH Faculty/Staff/Students, USNH, and Granite Faculty/Staff... Read More
Setting my Mail Enabled Public Folder to accept Incoming Email
Viewed 5447 times since Tue, Aug 18, 2015
When a Mail Enabled Public Folder is unable to receive email from senders, it is often an issue with permissions on the Public Folder. The Permission level for Anonymous and Default must be set to at least Contributor in order for them to Create... Read More
Access Public Folders in Outlook Web App
Viewed 4566 times since Mon, Jun 15, 2015
Log In to the Outlook Web App @ Exchange.unh.edu In the Outlook Web App, right click on Favorites located beneath the New Email button. Select Add Public Folder to display the public folder list. When the Add Public Folder list appears,... Read More
Removing a .pst file from Outlook Desktop App
Viewed 4341 times since Thu, May 28, 2015
Open Outlook.  In your inbox, click on the File button on the top left.   Click Account Settings.   In the drop down menu, click Account Settings.   In the Account Settings screen, select the Data Files tab.   Your Outlook... Read More
Access Public Folders in Outlook 2013
Viewed 4247 times since Tue, Aug 18, 2015
Accessing a Public Folder in Outlook 2013 To navigate to a Public Folder in Outlook 2013: Go to the “Folders” section of Outlook by clicking the ellipsis at the bottom of the window and choosing “Folders.” Expand the “Public Folders –... Read More
No Items in Exchange Online Archive
Viewed 4054 times since Mon, Jan 25, 2016
If you have an Exchange Online Archive and you are getting the error "There are no items to show in the view" or "We didn't find anything to show here" there are two possible reasons: You may need to expand your Exchange Online Archive to view... Read More
Manually Configure Exchange Auto Discover
Viewed 3844 times since Mon, Jan 25, 2016
You are here because your information was not automatically detected while you were configuring your Exchange account to Outlook for Windows. To proceed, follow these steps. You will be in the Add Account  page that requests your name, email... Read More
How To Add/Update your Photo in Outlook
Viewed 3763 times since Tue, Jul 26, 2016
This guide walks your through adding or updating your photo via Outlook Web App. This will change it both in the Outlook client and in the web app.   1. Login to Outlook Web App. 2. In the top right click the Gear Icon then select Options from the... Read More
Set Permissions on your Calendar in Outlook Desktop app
Viewed 3460 times since Wed, Aug 19, 2015
If you have migrated to Exchange Online please visit the UNH IT Knowledge Base article - Giving a Delegate Editable Access to a Calendar in Outlook Desktop App Exchange email users can set the permissions on their calendars. To set permissions on... Read More
How To Filter Bulk Mail in OWA (Outlook Web App)
Viewed 3331 times since Wed, Jun 22, 2016
The bulk rule is a rule that can be added to your Outlook to decrease spam from hitting your primary Inbox. Instead it will be directed to a folder named Bulk. You will want to check the bulk folder every now and then just in case there is an email... Read More
Exchange Online Archiving (EOA)
Viewed 3294 times since Wed, Dec 9, 2015
What is Exchange Online Archiving? Exchange Online Archiving is the replacement of PST archive files. Exchange Online Archiving is a cloud hosted mailbox just for securely storing old emails rather than on your local computer. You can set your... Read More
Exchange Online Archive Policy - Outlook
Viewed 3204 times since Tue, Mar 29, 2016
Open Outlook.     Right click on the mailbox category you would like to set the policy for and click Properties. Example: Inbox, Sent Items, Drafts, etc      3. In the Properties page, click on the Policy tab.     4. In the Policy... Read More
Skype for Business 2015 - Mobile Client Functionality
Viewed 3203 times since Mon, Sep 21, 2015
The mobile clients for Skype for Business include Skype for Business (formerly Lync 2013) for iOS, Lync 2013 for Android, and Skype for Business for Windows Phone.  More information can be found at Skype for Business 2015 - Installation and... Read More
How to use your End User Digest to Manage Personal Quarantine, Block List, and Safe List.
Viewed 3002 times since Tue, Jul 19, 2016
End User Digest notifications contain suspect messages that may be Spam. These messages have been quarantined for your review. You will only receive an End User Digest Message when there are messages in your personal quarantine. End User Digest... Read More
Opening Outlook as a Shared Mailbox
Viewed 2436 times since Fri, Jun 3, 2016
Shared Mailboxes are usually accessed as additional mailboxes in the Outlook Web App and in Outlook.  You can use the instructions at Open another mailbox in OWA to switch to the  Shared Mailbox in the Outlook Web App in order to create Rules... Read More
Create Automatic Reply For Public Folder
Viewed 2404 times since Thu, May 18, 2017
In order to set the Automatic Reply(Out of Office) you must be the Owner of the public folder. Also you must have Send As permissions from the email address. Please contact the help desk 603-862-4242 if you need assistance with permissions. Right... Read More
Apply Bulk Rule - Outlook Client
Viewed 2341 times since Wed, Jun 22, 2016
The bulk rule is a rule that can be added to your Outlook client to decrease spam from hitting your primary Inbox. Instead it will be directed to a folder named Bulk. You will want to check the bulk folder every now and then just in case there is... Read More
How to set Automatic Replies in Exchange
Viewed 2117 times since Mon, Mar 28, 2016
Setting Automatic Reply in Outlook(2013/2016) Desktop   Click File tab in the top left of Outlook.   Click Automatic Replies (Out of Office)   Setting Automatic Reply in Outlook Web App (OWA) Log in to OWA. Click Options(Gear Icon) in the... Read More
IMCEAEX Error in Outlook
Viewed 2014 times since Wed, Dec 2, 2015
If you receive a "Delivery has failed to these recipients or groups" error in Outlook with "IMCEAEX" in the diagnostic information, clear your Auto-Complete entry for the recipient you were sending to. Auto-Complete is a suggestion that Outlook makes... Read More
"You’ve Reached This Page In Error" when clicking on URL Defense Link
Viewed 1858 times since Tue, Jul 19, 2016
If click on a link in an email message that is protected by URL Defense (all messages sent from the outside UNH's Microsoft Exchange systems are) and are taken to the page pictured below: Then the URL Defense link has been broken. The most... Read More
How to Share a Calendar in Outlook 2013/2016
Viewed 1727 times since Wed, Aug 19, 2015
If you have been migrated to Exchange Online, please visit the following link: Exchange Online Setup Exchange email users can share their calendars with their co-workers. To share your calendar: Right click the calendar you want to share. Choose... Read More
Setting Online Archive Policy in Outlook Web App
Viewed 1709 times since Tue, Mar 29, 2016
Log in to Outlook Web App Right Click the folder you want to assign a policy to, for instance the Inbox Select Archive policy and then choose one of the options from the menu  Your new policy should enforce in the next 24 hours   Read More
Public Folder Calendars
Viewed 1531 times since Wed, Sep 9, 2015
To add a Public Folder Calendar to the Calendar pane of Outlook under "Other Calendars": Go to the “Folders” section of Outlook by clicking the ellipsis at the bottom of the window and choosing “Folders.” Expand the “Public Folders –... Read More
What to do when your mailbox is full
Viewed 1348 times since Thu, Nov 30, 2017
Mailbox Quotas For UNH Employees UNH Employee Exchange mailboxes have a maximum quota (size) of 2.1 Gb. You will receive a warning at 1.9 Gb that you are reaching the quota. Once the quota is reached, Outlook will stop letting you receive or send new... Read More
Authenticating Exchange Online Archiving
Viewed 1194 times since Mon, Dec 7, 2015
1. When Exchange Online Archiving is activated on your account, you will be prompted to Authenticate. 2. While Authenticating, it is Critical to use this format; Username@AD.unh.edu, and use your Exchange Email Password. 3. Check off Remember My... Read More
How to download the Global Address List
Viewed 1128 times since Wed, Nov 22, 2017
For PC Outlook clients  2013/2016   Go to  File - located in the top left of the client.    Select Accounts Settings > Download Address Book. 3.  Select OK. The most recent copy of the GAL will start to download and can take up to 15... Read More
Recover Deleted Items in Outlook
Viewed 1048 times since Fri, Feb 12, 2016
If you have accidentally deleted important items, such as mail, contacts or calendar items, then you may be able to recover them by using tools within Microsoft Outlook.   Restore from Deleted Items Open your Deleted Items folder. If the emails... Read More
Open a Co-worker’s Calendar in Outlook 2013
Viewed 808 times since Wed, Aug 19, 2015
If you have been migrated to Exchange Online, please visit the following link: Exchange Online Setup UNH Exchange mailbox users can open a co-worker's calendar in Outlook 2013. Open the Calendar section of Outlook. Right click "My Calendars."... Read More
How To Add An Exception To The Bulk Rule Filter
Viewed 589 times since Mon, Aug 28, 2017
You can add an exception to the Bulk Filter Rule to allow a desired email address to not get filtered. 1.In Outlook Web App click the Gear Icon and then select Options 2. Select Organize Email. Select the Bulk Rule and then click the pencil icon to... Read More
Request a New Distribution List
Viewed 438 times since Tue, Sep 12, 2017
Employees can request a new distribution list entry in the Global Address list in Outlook using the Exchange Support and Request Form.   Please use the Request Type drop down to select "Distribution List Creation/Modification" and then fill out the... Read More
Outlook Troubleshooting Steps
Viewed 1 times since Wed, Jul 22, 2015
STEPS TO TROUBLESHOOT POSSIBLE PROBLEMS IN OUTLOOK If you are experiencing problems with Outlook, the following steps will help to identify/fix many frequent issues. Does Outlook Web Access (OWA) Work?Go to https://exchange.unh.edu and see if you... Read More