Exchange Email Sub-Categories

Exchange on Apple Mac Exchange on Apple Mac (2)
Configuration instructions for Outlook on the Apple Mac platform
Outlook Web App (24)
Using Outlook Web Access to work with email, calendar, people and tasks.
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Adding a Shared Mailbox in Outlook
Viewed 21415 times since Wed, Sep 23, 2015
Adding a Shared Mailbox in Outlook on a PC Outlook for the PC will automatically mount a Shared Mailbox after the next synchronization of the Outlook Address List, typically within 24 hours.   Adding a Shared Mailbox in Outlook 2016 for Mac Click ... Read More
Adding a Shared Mailbox in Outlook Web App
Viewed 18665 times since Fri, Aug 21, 2015
Adding a Shared Mailbox in Outlook Web App   If you have access to a Shared Mailbox and would like to add it to the Outlook Web App, use the following instructions. Open Outlook Web App. Right click your name (Lastname, Firstname) directly above... Read More
Sending a Meeting Request in the Outlook Web App or Office 365
Viewed 13370 times since Mon, Jan 25, 2016
Exchange and Wildcats.unh.edu email users can request a meeting with another user in the web interface of the Outlook Web App or in Office 365.   Log into the web interface for your email. Go to the Calendar section. In the Outlook Web App for... Read More
Managing an Exchange Distribution List in the Outlook Web App
Viewed 11091 times since Fri, Sep 11, 2015
How Can I View the Distribution Lists I Own in the Outlook Web App? Log in to the Outlook Web App. Click the Gear icon in the top right of the web page. Choose Options from the context menu. Click "groups" under "options". The Distribution Lists... Read More
Migrate .pst files to Exchange Online Archiving
Viewed 10008 times since Thu, May 28, 2015
1. Open Microsoft Outlook.   2. Click the  File  tab located on the top left corner of Outlook.   3. Click  Open & Export .   4. In the  Open  screen, click on  Import/Export . 5. In the  Import and Export Wizard , select ... Read More
How to find an email "header" in OWA (Outlook Web App)
Viewed 5213 times since Wed, Dec 23, 2015
E-mail message headers provide a list of technical details about the message, such as who sent it, the software used to compose it, and the e-mail servers that it passed through on its way to the recipient. To find the email header in OWA: Double... Read More
"Error: Your request can’t be completed right now. Please try again later." in the Outlook Web App when accessing a Conversation in your Online Archive
Viewed 4270 times since Wed, Sep 7, 2016
This is a known issue which has been reported to Microsoft and occurs only in the Outlook Web App with archived Conversations.  Access to the email is unimpeded in the full Outlook client for a Windows computer.   There is an existing workaround so... Read More
How to set up your Exchange Email in Outlook 2013/2016
Viewed 4028 times since Tue, Jan 26, 2016
The steps in this article describe how to set up your exchange email account using Outlook 2013 or Outlook 2016 on your PC.   First time set up: In many cases, Outlook can set up your account for you with only an email address and a password. When... Read More
Setting Calendar Permissions in Outlook
Viewed 3252 times since Wed, Jan 13, 2016
Exchange email users can set the permissions on their Outlook calendars and on Outlook calendars where they have Owner permissions. Setting Calendar Permissions on a PC Setting Calendar Permissions on a Mac   Setting Calendar Permissions on a PC ... Read More
Configuring Exchange on your Android device
Viewed 3049 times since Tue, Sep 22, 2015
**NOTICE** -  Due to security reasons, in order for your Exchange Email to sync  you will need to set up a password on your Android.Depending on your phone model, launching the Active Sync process may vary. Configuring When prompted to enter your... Read More
Setting Permissions on a Public Folder in Outlook 2013
Viewed 2577 times since Tue, Aug 18, 2015
An Owner of a Public Folder may change the permissions on the Public Folder besides Send As permissions.    To set permissions on a Public Folder in Outlook 2013:  Access the Public Folder Right-click the Public Folder Choose Properties from the... Read More
Setting my Mail Enabled Public Folder to accept Incoming Email
Viewed 2505 times since Tue, Aug 18, 2015
When a Mail Enabled Public Folder is unable to receive email from senders, it is often an issue with permissions on the Public Folder. The Permission level for Anonymous and Default must be set to at least Contributor in order for them to Create... Read More
Access Public Folders in Outlook Web App 2013
Viewed 2191 times since Mon, Jun 15, 2015
Log In to the Outlook Web App @ Exchange.unh.edu In the Outlook Web App, right click on Favorites located beneath the New Email button. Select Add Public Folder to display the public folder list. When the Add Public Folder list appears,... Read More
Removing a .pst file from Outlook 2013
Viewed 1970 times since Thu, May 28, 2015
Open Outlook.  In your inbox, click on the File button on the top left.   Click Account Settings.   In the drop down menu, click Account Settings.   In the Account Settings screen, select the... Read More
Show the "From" and "Bcc" Fields in Outlook for Windows
Viewed 1938 times since Tue, Jul 14, 2015
These instructions apply to Outlook 2010 and 2013.   Open Outlook 2010 or 2013.  Click New E-mail.  In the Message window, click the Options tab.  Locate and click the Bcc button and the From button. This will give you access to these features.... Read More
No Items in Exchange Online Archive
Viewed 1848 times since Mon, Jan 25, 2016
If you have an Exchange Online Archive and you are getting the error "There are no items to show in the view" or "We didn't find anything to show here" there are two possible reasons: You may need to expand your Exchange Online Archive to view... Read More
Skype for Business 2015 - Mobile Client Functionality
Viewed 1748 times since Mon, Sep 21, 2015
The mobile clients for Skype for Business include Skype for Business (formerly Lync 2013) for iOS, Lync 2013 for Android, and Skype for Business for Windows Phone.  More information can be found at Skype for Business 2015 - Installation and... Read More
Exchange Online Archive Policy - Outlook
Viewed 1452 times since Tue, Mar 29, 2016
Open Outlook.     Right click on the mailbox category you would like to set the policy for and click Properties. Example: Inbox, Sent Items, Drafts, etc      3. In the Properties page, click on the Policy tab.     4. In the Policy... Read More
Exchange Online Archiving (EOA)
Viewed 1435 times since Wed, Dec 9, 2015
What is Exchange Online Archiving? Exchange Online Archiving is the replacement of PST archive files. Exchange Online Archiving is a cloud hosted mailbox just for securely storing old emails rather than on your local computer. You can set your... Read More
Set Permissions on your Calendar in Outlook 2013
Viewed 1411 times since Wed, Aug 19, 2015
Exchange email users can set the permissions on their calendars. To set permissions on your calendar: Right click the calendar. Choose Properties from the context menu. Choose the Permissions tab. If you are an Owner, there will be a Permissions tab... Read More
Manually Configure Exchange Auto Discover
Viewed 1390 times since Mon, Jan 25, 2016
You are here because your information was not automatically detected while you were configuring your Exchange account to Outlook for Windows. To proceed, follow these steps. You will be in the Add Account  page that requests your name, email... Read More
How to find the email header in Outlook
Viewed 1383 times since Tue, Jan 19, 2016
E-mail message headers provide a list of technical details about the message, such as who sent it, the software used to compose it, and the e-mail servers that it passed through on its way to the recipient. To find the header for an email in Outlook:... Read More
How to use your End User Digest to Manage Personal Quarantine, Block List, and Safe List.
Viewed 1286 times since Tue, Jul 19, 2016
End User Digest notifications contain suspect messages that may be Spam. These messages have been quarantined for your review. You will only receive an End User Digest Message when there are messages in your personal quarantine. End User Digest... Read More
How To Filter Bulk Mail in OWA (Outlook Web App)
Viewed 1253 times since Wed, Jun 22, 2016
The bulk rule is a rule that can be added to your Outlook to decrease spam from hitting your primary Inbox. Instead it will be directed to a folder named Bulk. You will want to check the bulk folder every now and then just in case there is an email... Read More
How To Add/Update your Photo in Outlook
Viewed 1154 times since Tue, Jul 26, 2016
This guide walks your through adding or updating your photo via Outlook Web App. This will change it both in the Outlook client and in the web app.   1. Login to Outlook Web App. 2. In the top right click the Gear Icon then select Options from the... Read More
Opening Outlook as a Shared Mailbox
Viewed 1137 times since Fri, Jun 3, 2016
Shared Mailboxes are usually accessed as additional mailboxes in the Outlook Web App and in Outlook.  You can use the instructions at Open another mailbox in OWA to switch to the  Shared Mailbox in the Outlook Web App in order to create Rules... Read More
IMCEAEX Error in Outlook
Viewed 861 times since Wed, Dec 2, 2015
If you receive a "Delivery has failed to these recipients or groups" error in Outlook with "IMCEAEX" in the diagnostic information, clear your Auto-Complete entry for the recipient you were sending to. Auto-Complete is a suggestion that Outlook makes... Read More
"You’ve Reached This Page In Error" when clicking on URL Defense Link
Viewed 800 times since Tue, Jul 19, 2016
If click on a link in an email message that is protected by URL Defense (all messages sent from the outside UNH's Microsoft Exchange systems are) and are taken to the page pictured below: Then the URL Defense link has been broken. The most... Read More
Public Folder Calendars
Viewed 688 times since Wed, Sep 9, 2015
To add a Public Folder Calendar to the Calendar pane of Outlook under "Other Calendars": Go to the “Folders” section of Outlook by clicking the ellipsis at the bottom of the window and choosing “Folders.” Expand the “Public Folders –... Read More
How to Share a Calendar in Outlook 2013
Viewed 644 times since Wed, Aug 19, 2015
Exchange email users can share their calendars with their co-workers. To share your calendar: Right click the calendar you want to share. Choose Share from the context menu and then Share Calendar. Fill out the To field with the user with whom you... Read More
Apply Bulk Rule - Outlook Client
Viewed 632 times since Wed, Jun 22, 2016
The bulk rule is a rule that can be added to your Outlook client to decrease spam from hitting your primary Inbox. Instead it will be directed to a folder named Bulk. You will want to check the bulk folder every now and then just in case there is... Read More
Setting Online Archive Policy in OWA (Outlook Web App)
Viewed 586 times since Tue, Mar 29, 2016
Log in to Outlook Web App Right Click the folder you want to assign a policy to. Select Archive policy and then choose one of the options from the menu    Read More
Authenticating Exchange Online Archiving
Viewed 577 times since Mon, Dec 7, 2015
1. When Exchange Online Archiving is activated on your account, you will be prompted to Authenticate. 2. While Authenticating, it is Critical to use this format; Username@AD.unh.edu, and use your Exchange Email Password. 3. Check off Remember My... Read More
How to set Automatic Replies in Exchange
Viewed 573 times since Mon, Mar 28, 2016
Setting Automatic Reply in Outlook(2013/2016) Desktop   Click File tab in the top left of Outlook.   Click Automatic Replies (Out of Office)   Setting Automatic Reply in Outlook Web App (OWA) Log in to OWA. Click Options(Gear Icon) in the... Read More
Too Many Recipients in Outlook
Viewed 522 times since Tue, Mar 14, 2017
The maximum number of recipients for an individual email through UNH IT mail servers is 300.  If you try to send to more than 300 recipients in a single send, you will get an error similar to “This message wasn't delivered to anyone because... Read More
Recover Deleted Items in Outlook
Viewed 514 times since Fri, Feb 12, 2016
If you have accidentally deleted important items, such as mail, contacts or calendar items, then you may be able to recover them by using tools within Microsoft Outlook.   Restore from Deleted Items Open your Deleted Items folder. If the emails... Read More
Open a Co-worker’s Calendar in Outlook 2013
Viewed 345 times since Wed, Aug 19, 2015
UNH Exchange mailbox users can open a co-worker's calendar in Outlook 2013. Open the Calendar section of Outlook. Right click "My Calendars." Choose "Add Calendar" from the context menu. Choose "From Address Book." Use the Address Book to find... Read More
Create Automatic Reply For Public Folder
Viewed 239 times since Thu, May 18, 2017
In order to set the Automatic Reply(Out of Office) you must be the Owner of the public folder. Also you must have Send As permissions from the email address. Please contact the help desk 603-862-4242 if you need assistance with permissions. Right... Read More
How To Add An Exception To The Bulk Rule Filter
Viewed 36 times since Mon, Aug 28, 2017
You can add an exception to the Bulk Filter Rule to allow a desired email address to not get filtered. 1.In Outlook Web App click the Gear Icon and then select Options 2. Select Organize Email. Select the Bulk Rule and then click the pencil icon... Read More
Request a New Distribution List
Viewed 16 times since Tue, Sep 12, 2017
Employees can request a new distribution list entry in the Global Address list in Outlook using the Exchange Support and Request Form.   Please use the Request Type drop down to select "Distribution List Creation/Modification" and then fill out the... Read More
Outlook Troubleshooting Steps
Viewed 1 times since Wed, Jul 22, 2015
STEPS TO TROUBLESHOOT POSSIBLE PROBLEMS IN OUTLOOK If you are experiencing problems with Outlook, the following steps will help to identify/fix many frequent issues. Does Outlook Web Access (OWA) Work?Go to https://exchange.unh.edu and see if you can... Read More
Access Public Folders in Outlook 2013
Viewed 0 times since Tue, Aug 18, 2015
Accessing a Public Folder in Outlook 2013 To navigate to a Public Folder in Outlook 2013: Go to the “Folders” section of Outlook by clicking the ellipsis at the bottom of the window and choosing “Folders.” Expand the “Public Folders –... Read More