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Xtender 16.3 Xtender 16.3 (32)
Articles for upcoming Xtender 16.3
Xtender 7 Xtender 7 (23)
Articles for expiring Xtender version
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Xtender: Improve quality of PDFs created with pdfFactory Pro
Viewed 9613 times since Fri, Oct 28, 2016
 This tip is for anyone printing PDFs from Xtender using pdfFactory Pro. Sometimes when you create a PDF with pdfFactory Pro, the image looks grainy – even though the original looked good in Xtender. You can adjust the settings in pdfFactory to... Read More
Xtender 7: Install Web Components
Viewed 2765 times since Tue, Jan 26, 2016
This tip is for anyone using the web version of Xtender. In order to perform many of its tasks, Xtender needs the help of a few plug-ins installed on your computer. You can install those plug-ins (or web components, as they're also known)... Read More
Xtender: Install pdfFactory Pro
Viewed 2565 times since Tue, Jan 3, 2017
This tip is for anyone who would like to use pdfFactory Pro to create PDFs, whether you use Xtender or not. pdfFactory Pro is a print driver which you install on your computer. Once installed, you can create a PDF as easily as you would print a... Read More
Xtender 7: Which browser to use, and why?
Viewed 1641 times since Thu, Jan 14, 2016
This FAQ is for anyone using the web version of Xtender. You may have heard that Xtender only works with Internet Explorer. That’s not completely  true – Xtender does actually work with other browsers – but there is much more... Read More
Xtender 7: Keyboard Shortcuts
Viewed 1550 times since Tue, Jan 19, 2016
This tip is for anyone using the web version of Xtender, with annotation privileges. If you use the annotation tools in Xtender, you may be pleased to know that it's possible to use keyboard shortcuts to access those tools. Here's how:   ... Read More
Xtender 7: Adjust IE Pop-Up Blocker
Viewed 1525 times since Fri, Apr 29, 2016
This tip is for anyone using the web version of Xtender. Xtender uses pop-up windows to display information. If you find that you are not able to see a window, you may need to turn off or adjust your pop-up blocker. In Internet Explorer, it is... Read More
Xtender 7: Copy email from Outlook into Xtender
Viewed 1485 times since Wed, Jan 13, 2016
This tip is for anyone using the web version of Xtender and an installed version of Outlook (not Outlook Web App). Need to save an email from Outlook into Xtender? You can easily copy and paste it into Xtender. Here’s how: Start with both... Read More
How to Change Your Default Browser in Windows 10
Viewed 1468 times since Tue, Jul 26, 2016
Edge is the Windows 10 default browser. It will not work with any UNH Enterprise Applications. Follow these steps to change your default browser: 1.       Click on the Start Menu.2.       Click on Settings in the Start Menu.3.      ... Read More
Xtender 7: Copy or move pages from one document to another
Viewed 1421 times since Fri, Jan 15, 2016
This tip is for anyone using the web version of Xtender, with the ability to work with batches .   In Xtender, it is possible to either move or copy pages from one document to another. When you copy or move pages from a document, those pages are... Read More
Xtender 7: Manually Change your Password
Viewed 1331 times since Fri, Mar 17, 2017
This tip is for anyone who needs to manually change their Xtender password.   Note:  These steps assume that you know your current Xtender password. If that is not the case, please contact the UNH IT Service Desk. Use the steps below to manually... Read More
Xtender 7: Quick Start
Viewed 1292 times since Mon, May 2, 2016
New to ApplicationXtender? Great! Use the list below to get started with Xtender. Adjust the Internet Explorer pop-up blocker (Xtender: Adjust IE Pop-Up Blocker) Set your password (Xtender: Manually Change your Password ) Install the Xtender web... Read More
Xtender 7: Define the User Settings
Viewed 1287 times since Tue, May 3, 2016
This tip is for anyone using the web version of Xtender. The User Settings button allows you to control the way documents are retrieved, displayed, exported, and printed in Xtender. There are a bunch of settings you could adjust - this article... Read More
Xtender 7: Change the Number of Documents in Your Query Results List
Viewed 1161 times since Mon, Jan 25, 2016
This tip is for anyone using the web version of Xtender. You know that screen that comes up when you do a search in Xtender? That’s the one… the Query Results list. Have you ever wished you could have more than 25 documents in your query... Read More
Xtender 7: Known Issues with Banner 9 and Xtender
Viewed 1158 times since Fri, Jun 8, 2018
This article is for anyone using the web version of Xtender and Banner 9. There are a few known issues using Xtender and Banner 9 together. Read on for more information.   1. The jump from Banner 9 into Xtender requires you to sign in. When you... Read More
Xtender 7: Index a Document
Viewed 1067 times since Wed, Nov 1, 2017
This tip is for anyone using the web version of Xtender, and who has the security to index a document in Xtender. Once a document has been brought into Xtender (either by scanning or importing), it must be indexed. This means that the document is... Read More
Xtender 7: Reset a Batch (to Idle)
Viewed 958 times since Tue, Nov 15, 2016
This tip is for anyone working with batches of documents in the web version of Xtender. Have you ever tried to open a batch, either to index it or add more documents to it, only to discover that you couldn’t get into it? Instead, you get a... Read More
Xtender 7: Scan a Document
Viewed 880 times since Wed, Nov 1, 2017
This tip is for anyone using the web version of Xtender, and who has the security to scan into Xtender. Documents can be manually added to Xtender in a couple different ways: either by scanning them directly into Xtender or by importing an... Read More
Xtender 16.3: Install Captiva Cloud
Viewed 827 times since Tue, Dec 4, 2018
This tip is for anyone who needs to scan with the web version of Xtender 16.3. In order to scan into Xtender, the Captiva Cloud software must be installed on the computer being used for scanning. There are a couple ways you can do that: Take me to... Read More
Xtender 7: Resolve the Unique Key Violation Error
Viewed 815 times since Tue, Jan 30, 2018
This tip is for anyone using the web version of Xtender, with the ability to index documents.   Sometimes when you're indexing a document, you click the Save button, thinking that you're all set, and then the Unique Key Violation error... Read More
Xtender 7: Import a Document with Xtender
Viewed 780 times since Wed, Nov 1, 2017
This tip is for anyone using the web version of Xtender, and who has the security to import documents into Xtender. Documents can be manually added to Xtender in a couple different ways: either by scanning them directly into Xtender or by... Read More
Xtender 7: Import a Document from Banner
Viewed 760 times since Wed, Nov 29, 2017
This tip is for anyone using Banner and the web version of Xtender, and who has the security to add documents to Xtender. Documents can be manually added to Xtender in a couple different ways: either by scanning them directly into Xtender or by... Read More
Xtender 7: Search for a range of dates
Viewed 672 times since Fri, Oct 20, 2017
This tip is for anyone using the web version of Xtender. There may be times when you need to search for documents that were added to Xtender within a particular date range. To do that, you can use the Search Range option for the Activity Date field... Read More
Xtender 7: Add a Document
Viewed 560 times since Wed, Nov 1, 2017
This tip is for anyone using the web version of Xtender, and who has the security to scan/import and index into Xtender. Documents can be manually added to Xtender in a couple different ways: either by scanning them directly into Xtender or by... Read More
Xtender 7: Logging In
Viewed 413 times since Thu, Nov 29, 2018
This tip is for anyone who needs to log into Xtender.   Although it is accessed through the internet, Xtender is available only to USNH users who have the appropriate VPN and Xtender accounts. To log into Xtender: Log into the VPN. Open Internet... Read More
Xtender 16.3: Define the User Settings
Viewed 336 times since Mon, Aug 6, 2018
This tip is for anyone using the web version of Xtender 16.3. The User Settings button allows you to control the way documents are retrieved, displayed, exported, and printed in Xtender. There are a bunch of settings you could adjust - this article... Read More
Xtender 7: Import Documents with Chrome or Firefox (Thin Client)
Viewed 325 times since Thu, Dec 13, 2018
This tip is for anyone using the web version of Xtender in a browser other than Internet Explorer, and who has the security to import documents into Xtender. Internet Explorer is the preferred browser for working with Xtender. However, it is... Read More
Xtender 16.3: Tips and FAQs
Viewed 323 times since Mon, Feb 4, 2019
Xtender 16.3 Quick Tips These tips and frequently asked questions address the most common issues which have been reported, as well as questions that have come up during training.   Make sure you are not using a bookmark to get to Xtender 16.3. ... Read More
Xtender 16.3: Scan a Document
Viewed 283 times since Fri, Nov 9, 2018
This tip is for anyone using the web version of Xtender 16.3, and who has the security to scan into Xtender. Documents can be manually added to Xtender in a couple different ways: either by scanning them directly into Xtender or by importing an... Read More
Xtender 16.3: Adjust Chrome Pop-Up Blocker
Viewed 272 times since Mon, Dec 10, 2018
This tip is for anyone using the web version of Xtender 16.3. Xtender uses pop-up windows to display information. If you find that you are not able to see a window, you may need to turn off or adjust your pop-up blocker. In Chrome, it is possible to... Read More
Xtender 16.3: Keyboard Shortcuts
Viewed 266 times since Mon, Sep 17, 2018
This tip is for anyone using the web version of Xtender 16.3. In addition to using your mouse to move around Xtender, you can also use your keyboard for some functions. The keyboard shortcuts that are available vary across Xtender screens.  To... Read More
Xtender 16.3: Import a Document with Xtender
Viewed 264 times since Thu, Sep 13, 2018
This tip is for anyone using the web version of Xtender 16.3, and who has the security to import documents into Xtender. Documents can be manually added to Xtender in a couple different ways: either by scanning them directly into Xtender or by... Read More
Xtender 16.3: Quick Start
Viewed 262 times since Tue, Nov 13, 2018
New to ApplicationXtender? Great! Use the list below to get started with Xtender 16.3. Adjust the browser pop-up blocker (Xtender 16.3: Adjust Chrome Pop-Up Blocker ) Adjust your user settings (Xtender 16.3: Define the User Settings ) If you are... Read More
Xtender 16.3: Copy email from Outlook into Xtender
Viewed 257 times since Tue, Sep 25, 2018
This tip is for anyone using the web version of Xtender 16.3 and an installed version of Outlook (not Outlook Web App). Need to save an email from Outlook into Xtender? You can easily copy it into Xtender. Here’s how: Start with Xtender Web... Read More
Xtender 16.3: Index a Document
Viewed 254 times since Wed, Dec 5, 2018
This tip is for anyone using the web version of Xtender 16.3, and who has the security to index a document in Xtender. Once a document has been brought into Xtender (either by scanning or importing), it must be indexed. This means that the document... Read More
Xtender 16.3: Import a Document from Banner
Viewed 251 times since Thu, Sep 13, 2018
This tip is for anyone using Banner and the web version of Xtender 16.3, and who has the security to add documents to Xtender. Documents can be manually added to Xtender in a couple different ways: either by scanning them directly into Xtender or... Read More
Xtender 16.3: Resolve the Unique Key Violation Error
Viewed 247 times since Tue, Oct 2, 2018
This tip is for anyone using the web version of Xtender 16.3, with the ability to index documents.   Sometimes when you're indexing a document, you click the Save button, thinking that you're all set, and then the Unique Key Violation... Read More
Xtender 16.3: Rotate and Save a Page
Viewed 243 times since Fri, Nov 30, 2018
This tip is for anyone using the web version of Xtender 16.3, and who has the need to rotate a page of a document and save that view. Pages can be rotated within a document temporarily, or if the page should stay rotated, you can save that rotation.... Read More
Xtender 16.3: Copy or move pages from one document to another
Viewed 229 times since Fri, Aug 3, 2018
This tip is for anyone using the web version of Xtender 16.3, with the ability to work with batches .   In Xtender, it is possible to either move or copy pages from one document to another. When you copy or move pages from a document, those pages... Read More
Xtender 16.3: Reset a Batch (to Idle)
Viewed 228 times since Mon, Nov 5, 2018
This tip is for anyone working with batches of documents in the web version of Xtender 16.3. Have you ever tried to open a batch, either to index it or add more documents to it, only to discover that you couldn’t get into it? Instead, you get... Read More
Xtender 16.3: Highlights of this New Version
Viewed 227 times since Tue, Jan 8, 2019
ApplicationXtender is getting a upgrade. We are currently using Xtender 7, and will be upgrading to Xtender 16.3 in 2019. The Finance/HR (BPRD) environment will be upgraded first, followed by Student (PROD/SLLP). The upgrade includes a face-lift... Read More
Xtender 16.3: Text Search through Query Results
Viewed 219 times since Mon, Dec 3, 2018
This tip is for anyone using the web version of Xtender 16.3 and who would like to search for a specific word contained within the documents you retrieve in a query.  There may be times when you need to search for a word in documents that are... Read More
Xtender 16.3: Search for a Range of Dates
Viewed 217 times since Mon, Nov 5, 2018
This tip is for anyone using the web version of Xtender 16.3. There may be times when you need to search for documents that were added to Xtender within a particular date range. To do that, you can use the Search Range option for the Activity Date... Read More
Xtender 16.3: Customize your Query Results
Viewed 207 times since Mon, Sep 17, 2018
This tip is for anyone using the web version of Xtender 16.3. When you do a search in Xtender,  the documents that your search retrieved are displayed on the Query Results screen. It's possible to update the look of that screen to suit your... Read More
Xtender 16.3: Delete a Document
Viewed 189 times since Mon, May 6, 2019
This tip is for anyone using the web version of Xtender 16.3, and who has the security to delete documents from Xtender. The ability to delete a document is not available to all users. If you do not have the appropriate security to delete documents,... Read More
Xtender 16.3: Run a Job in the Backend (Print, Email, Export)
Viewed 168 times since Fri, Apr 26, 2019
This tip is for anyone using the web version of Xtender 16.3, who would like to print, email, or export a document from Xtender by running it in the backend.   If you have a large document that is taking a long time to print, email, or export,... Read More
Xtender 16.3: Email a Document from Xtender
Viewed 162 times since Fri, Mar 29, 2019
This tip is for anyone using the web version of Xtender 16.3, who would like to email a document or a link to a document from Xtender.   If you would like to email a document to someone, you have a couple choices. You can either email the document... Read More
Xtender 16.3: Reorder Pages Within a Document
Viewed 160 times since Fri, Mar 1, 2019
This tip is for anyone using the web version of Xtender 16.3, and who has the security to modify documents within Xtender. Sometimes the pages of a document are out of order. What to do? Well, if you have the security to modify documents, you'... Read More
Xtender 16.3: Add Notes or other Annotations to a Document
Viewed 154 times since Tue, Apr 30, 2019
This tip is for anyone using the web version of Xtender 16.3, and who has security privileges to add anotations to a document.   In Xtender, you can mark up a document using the annotation toolbar. With these tools, you are able to add typewritten... Read More
Xtender 16.3: Import with Drag and Drop
Viewed 151 times since Mon, Dec 3, 2018
This tip is for anyone using the web version of Xtender 16.3, and who has the security to add documents into Xtender. Documents can be manually added to Xtender in a couple different ways: either by scanning them directly into Xtender or by... Read More
Xtender 16.3: Manually Change your Password
Viewed 147 times since Mon, Nov 5, 2018
This tip is for anyone who needs to manually change their Xtender 16.3 password.   Note:  These steps assume that you know your current Xtender password. If that is not the case, please contact the UNH IT Service Desk. Use the steps below to... Read More
Xtender 16.3: Move a Batch
Viewed 147 times since Thu, May 2, 2019
This tip is for anyone using the web version of Xtender 16.3, who would like to move a batch, or part of a batch, from one application to another.   Sometimes a batch ends up in the wrong application. How to get it where it should be? Well, you... Read More
Xtender 16.3: Delete a Page
Viewed 140 times since Mon, May 6, 2019
This tip is for anyone using the web version of Xtender 16.3, and who has the security to delete pages from documents in Xtender.  To delete a page from Xtender: Open the document you will be deleting pages from. Navigate to the page you wish to... Read More
Xtender 16.3: Change the Number of Documents in Your Query Results
Viewed 131 times since Tue, Sep 25, 2018
This tip is for anyone using the web version of Xtender 16.3. You know that screen that comes up when you've done a search in Xtender? That’s the one… the Query Results list. Have you ever wished you could have more than 10 documents... Read More
Xtender 16.3: Add a Document
Viewed 109 times since Tue, Dec 4, 2018
This tip is for anyone using the web version of Xtender 16.3, and who has the security to scan/import and index into Xtender. Documents can be manually added to Xtender in a couple different ways: either by scanning them directly into Xtender or by... Read More