WebIntelligence Reporting Sub-Categories

General WebI Tips General WebI Tips (26)
Knowledge Base Articles with tips for WebIntelligence Report Readers.
Scheduling WebI Reports Scheduling WebI Reports (2)
Add Scheduling to your WebI Reports access to get greater control over when your reports are run, and to distribute the output easily to others.
WebI Report Creator WebI Report Creator (14)
Knowledge Base Articles with tips for WebIntelligence Report Creators.
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WebI: Report Creators - Using an Excel spreadsheet as a data provider in version 4.1
Viewed 4679 times since Mon, Apr 25, 2016
Question:I'm a report creator and I'd like to use an Excel spreadsheet as the data source for a WebI report.  Is there a way I can use Excel as a data provider?Answer:Report creators can use an Excel spreadsheet as an "external data... Read More
WebI: report creators: using alerters (aka conditional formatting) in version 4.1
Viewed 3865 times since Fri, Mar 25, 2016
Question:I am a WebI report creator.  How do I create Alerters in WebI version 4.1?Answer:Alerters are now called "Conditional Formatting" in WebI 4.1.  The purpose of Conditional Formatting is the same as of Alerters - to highlight rows of data by... Read More
WebI: FTP and SFTP scheduling destination options in version 4.1
Viewed 2247 times since Thu, Mar 24, 2016
Problem:When scheduling reports, the options "FTP Server"  and "SFTP Server" are listed as Destination options, even though these are not supported options for scheduling WebI reports.Cause:This is a known issue.Resolution:The only destinations that... Read More
WebI Account FAQ
Viewed 1956 times since Tue, May 12, 2015
What is a WebI Reporting Account? WebIntelligence is the end-user tool used as a reporting solution for Banner Finance, Banner HR, UNH Banner Student, UNH Banner Advancement, InfoEd, FAMIS, ITSM/Remedy, and other applications.  WebIntelligence... Read More
WebI: Error in IE11 when resizing prompt window for some clients in version 4.1
Viewed 1815 times since Mon, Apr 25, 2016
Problem:When you try to refresh a WebI report you get the error message, "Error Message: Internal Error: the value of parameter CDZ_VIEW-PromptLeftPaneW is invalid." Environment:This error occurs only in IE11, and not every IE11 browser has this... Read More
WebI: Issue with Multiple Cascading Prompts in version 4.1
Viewed 1457 times since Wed, Mar 23, 2016
Problem: Cascading prompts are prompts used together in a hierarchy where one prompt is used to limit the selection of the next one. When a WebI report uses two sets of cascading prompts, the first set of cascading prompts works fine, but the second... Read More
WebI: for Report Creators: Issues with formulas in version 4.1
Viewed 1286 times since Wed, Mar 23, 2016
Problem:On WebI reports in version 4.1, variables that use old context calculation methods do not aggregate correctly, which causes invalid summary totals, counts, and averages, and invalid hidden (or unhidden) sections.Cause:This is caused by the... Read More
WebI: Applying Chart Color Palettes Consistently on all Report Tabs in version 4.1
Viewed 1164 times since Mon, Jul 25, 2016
Problem: When a report developer creates a stacking column chart or bar chart and selects a color palette, it applies correctly to all but one report tab.  Details: For each chart, the developer chooses a color palette by right-clicking the edge of... Read More
WebI reporting: using "Find" function beyond the current page
Viewed 1124 times since Fri, Dec 11, 2015
Question: I  need to search for a word, number, or phrase within a WebI report with many pages.  The "Find" function (the icon with binoculars)  works only on the report page I am on.  How can I search the entire content of the report tab I am on... Read More
WebI: Scheduling WebI Reports in version 4.1
Viewed 1073 times since Wed, Jul 20, 2016
Question:When does it make sense to schedule reports?  How do I schedule WebI reports to a network drive, a BOX folder, or someone else's WebI Inbox?Answer:It makes sense to schedule WebI reports when there are specific dates on which a report... Read More
WebI: How and when Report Creators should use the Java Applet tool in version 4.1
Viewed 920 times since Mon, Apr 25, 2016
Question:I'm a WebI Report Creator.  Why and how does a Report Creator use the Java Applet tool (aka "Applet tool")?Answer:Most of the functions Report Creators need are available in the HTML Design tool, which is much faster than the Applet... Read More
WebI: BI workspaces preference error in version 4.1
Viewed 889 times since Thu, Mar 24, 2016
Problem:When you select "BI workspaces" within Preferences, you receive the following error:  "HTTP Status 500 - org.apache.jasper.JasperException: java.lang.IndexOutOfBoundsException: Index: 0, Size: 0".Cause:The BI Workspace functionality is not... Read More
WebI: Issues with PDF view such as missing navigational elements in version 4.1
Viewed 762 times since Thu, Mar 24, 2016
Problem:When I use the BI Launch Pad PDF view in WebI, my settings don't stick (or some items, like report tabs, don't display).  Are there tips for using the PDF view?Environment:This is an issue seen in WebI 4.1, regardless of operating... Read More
WebI: Published reports: folder location and settings in version 4.1
Viewed 706 times since Wed, Mar 23, 2016
Published reports in WebI 4.1 Question 1:Where are the published WebI reports located in WebI version 4.1?Answer 1:Published reports are now located on the Documents tab in the section on the left called "Folders".  After logging in,  select the... Read More
How to Change Your Default Browser in Windows 10
Viewed 613 times since Tue, Jul 26, 2016
Edge is the Windows 10 default browser. It will not work with any UNH Enterprise Applications. Follow these steps to change your default browser: 1.       Click on the Start Menu.2.       Click on Settings in the Start Menu.3.      ... Read More
WebI: Chart formatting issues in version 4.1
Viewed 566 times since Wed, Mar 23, 2016
Problem:A WebI report's chart formatting is incorrect, incomplete, or looks wrong: for example, the scale is wrong; colors have changed; the chart's position is off-center or misaligned; or text has been replaced with codes.Environment:This... Read More
WebI: Finding the Refresh buttons in version 4.1
Viewed 492 times since Wed, Mar 23, 2016
Question:In WebI 3.1, when I opened a report, there was a Refresh button in the upper right-hand corner to refresh a report.  I can't find that button in the new version of WebI.  How do I refresh reports if I do not want to use the User... Read More
WebI: Report prompts out of order in version 4.1
Viewed 486 times since Wed, Mar 23, 2016
Question:Why are my prompts listed in the wrong order in the Advanced Prompt window?Answer:The order of prompts in the Advanced Prompt window is controlled by the report creator.  The creator must open the report in Design mode and access the query.... Read More
WebI: column headers on a report became very tall in version 4.1
Viewed 477 times since Fri, Mar 25, 2016
Question:The column headers are very tall on a report, causing the report to generate many more pages than in the previous version of WebI.  Why is this happening? Answer:This occurs if any of the table header columns has been shrunk to hide display... Read More
WebI reporting - PDF view: how to make the spinning wheel/PDF message disappear
Viewed 452 times since Fri, Dec 11, 2015
Question: After I run a WebI report, when I try to switch to PDF view, the box that says it is generating the PDF view with a spinning wheel stays on my screen and I am unable to perform other functions.  What causes this, and how do I make the... Read More
WebI: UNH Banner Student Term Codes explained
Viewed 438 times since Tue, Jun 21, 2016
Question:  What are the details of how UNH Banner Student term codes work, and how is "Current Term" determined?Answer:10 = Fall term30 = January term50 = Spring term70 = Summer term The year changes in the Fall.   For example, as of June 1, 2016... Read More
WebI: "Undefined" List of Values in version 4.1
Viewed 426 times since Wed, Mar 23, 2016
Question:Why do I see the word "undefined" at the top of my list of values (LOV), or as the title for the list of values?Answer:The EIM team occasionally creates a "custom LOV", a special list of values that refines the selection for use in prompts.... Read More
WebI: can mobile properties or categories be used in version 4.1?
Viewed 405 times since Fri, Mar 25, 2016
Question:When I right-click a WebI report, or click a report and choose the "More Actions" menu, I see options for Mobile Properties and Categories.  Are those features I can currently use?Answer:In this phase of the WebI version 4.1 deployment we... Read More
WebI: Send button within an open report in version 4.1
Viewed 364 times since Wed, Mar 23, 2016
Question:Why is the Send button grayed out on the menu bar of an open WebI report? Answer:This is expected behavior.  You cannot Send from within a report; you must do so from the Document tab.  To send a report, follow these steps: Click the Save... Read More
WebI: Drill error when trying to filter a report in version 4.1
Viewed 334 times since Fri, Mar 25, 2016
Problem:When you click the Filter Bar button on an open WebI report, you get the "Drill" error below. Cause:This is a known issue that occurs if your account Preferences are set to the following: in the Web Intelligence section, Drill Options area,... Read More
WebI 4.1 Resources
Viewed 319 times since Fri, May 27, 2016
Q: Where can I find the various WebI-related quick guides and other assistance?A: We have a variety of resources for WebI clients, geared to different purposes, listed below. Do you need . . . . . . To request a new WebI account, or a change to an... Read More
WebI: Compatibility with other software for version 4.1
Viewed 314 times since Wed, Mar 23, 2016
Question:How do I know if WebI 4.1 is compatible with the versions I use for a browser (such as Internet Explorer (IE), Firefox, or Chrome), Windows, or Java?Answer:Refer to the WebI section of the ETS Support Matrix, at http://www.usnhgateway.org... Read More
WebI: Error When Using "Delete All" for Inbox Documents in version 4.1
Viewed 304 times since Wed, Mar 23, 2016
Problem:When your WebI Inbox is open and you choose the Organize menu and the option to Delete All, you get the following error: "The property with ID SI_CUID does not exist in the object (FWM 02021)".Resolution:This is a known issue.  The... Read More
WebI: Logging in to version 4.1
Viewed 274 times since Fri, Apr 1, 2016
For more details, access the documents in the Resources section of: https://www.unh.edu/it/enterprise-information-management/webintelligence-reporting-upgrade To log in: You must be logged into your campus VPN application to access WebI’s... Read More
WebI: Bookmark No Longer Works
Viewed 269 times since Wed, Mar 23, 2016
Question: My WebI bookmark in my browser no longer works.  What should I do? Answer: Sometimes when WebI is upgraded, the URL for the Website has to be changed.  Bookmarked URLs will no longer work. Remove old WebI bookmarks and instead access WebI... Read More
WebI: questions about Crystal reports and preferences in version 4.1
Viewed 217 times since Thu, Mar 24, 2016
Question:I see a "Crystal Reports" section within Preferences.  When I click the Crystal Reports section, there are several options that I can adjust.  Does that mean that I can run Crystal Reports in WebI 4.1?Answer:Crystal Reports are not... Read More
WebI: Sessions Exceeded Message in version 4.1
Viewed 204 times since Wed, Apr 6, 2016
Problem:You try to log in to WebI 4.1 and receive an error message that says, "Account information not recognized: All of your system's xxx Concurrent Access Licenses are in use at this time or your system's license key has expired. Try... Read More
No Backup and Recovery in WebI 4.1 BI Launchpad
Viewed 197 times since Tue, Feb 14, 2017
Problem: The WebI 4.1 BI Launchpad has no backup and recovery option.  When a person deletes files from Personal Folders, Public Folders, or their Inbox, the file is removed and unrecoverable. Environment: WebIntelligence (WebI) 4.1 BI Launchpad.... Read More
WebI 4.1 Report Creator Cannot Position Grand Total Block Relative to Prior Section
Viewed 152 times since Wed, May 3, 2017
Problem: When working in any WebI 4.1 Report Creator tool, if you have sections, and want to create an end-of-report object, such as a Grand Total Cell or a Summary Table, you cannot  position the new object relative to the last section. Instead you... Read More