WebIntelligence Reporting Sub-Categories

Common WebI Issues and Errors Common WebI Issues and Errors (12)
This provides easy access to a list of common WebI Issues and Errors
General WebI Tips General WebI Tips (16)
Knowledge Base Articles with tips for WebIntelligence Report Readers.
Scheduling WebI Reports Scheduling WebI Reports (3)
Add Scheduling to your WebI Reports access to get greater control over when your reports are run, and to distribute the output easily to others.
WebI Report Creator WebI Report Creator (16)
Knowledge Base Articles with tips for WebIntelligence Report Creators.
WebIntelligence Reporting Articles RSS Feed
WebI: Report Creators - Using an Excel spreadsheet as a data provider
Viewed 9079 times since Mon, Apr 25, 2016
Question: I'm a report creator and I'd like to use an Excel spreadsheet as the data source for a WebI report.  Is there a way I can use Excel as a data provider?Answer: Report creators can use an Excel spreadsheet as an "external data... Read More
WebI: report creators: using alerters (aka conditional formatting)
Viewed 8752 times since Fri, Mar 25, 2016
Question: I am a WebIntelligence report creator.  I would like to be able to turn a row red if the dollar amount falls below zero, and highlight other rows in yellow based on information in the comments.  How do I create this conditional formatting... Read More
WebI: for Report Creators: Issues with formulas
Viewed 5614 times since Wed, Mar 23, 2016
Problem:On WebI reports, variables that use old context calculation methods do not aggregate correctly, which causes invalid summary totals, counts, and averages, and invalid hidden (or unhidden) sections.Cause:This is caused by the change made to... Read More
WebI Account FAQ
Viewed 4906 times since Tue, May 12, 2015
What is a WebI Reporting Account? WebIntelligence is the end-user tool used as a reporting solution for Banner Finance, Banner HR, UNH Banner Student, UNH Banner Advancement, InfoEd, FAMIS, and other applications.  WebIntelligence offers two levels... Read More
WebI: Scheduling WebI Reports
Viewed 3638 times since Wed, Jul 20, 2016
Question:When does it make sense to schedule reports?  How do I schedule WebI reports to a network drive, a BOX folder, or someone else's WebI Inbox? What Best Practices should I follow when scheduling WebI Reports?Answer:It makes sense to... Read More
WebI: Applying Chart Color Palettes Consistently on all Report Tabs
Viewed 3356 times since Mon, Jul 25, 2016
Question: I would like to select specific colors for my charts in WebIntelligence (WebI).  How is that done? Answer: The steps to select a palette and to apply colors are: For this example, create a stacking column or bar chart. Right-click the... Read More
WebI: Issues with WebI’s PDF view such as missing navigational elements, spinning wheel, and PDF errors
Viewed 2247 times since Thu, Mar 24, 2016
Problem: When I use the BI Launch Pad PDF view in WebI, sometimes I cannot get to the PDF page. If I do get there my settings don't stick (or some items, like report tabs, don't display).  Are there tips for using the PDF view? ... Read More
WebI: Published reports folder location and settings
Viewed 1967 times since Wed, Mar 23, 2016
Published reports Question 1:Where are the published WebI reports?Answer 1:Published reports are located on the Documents tab in the section on the left called "Folders".  After logging in,  select the Documents tab.  On the left you will see My... Read More
WebI: How to Link From One Report’s Table to Another in a Single Document (Intra-Document Linking)
Viewed 1646 times since Thu, Nov 15, 2018
Question:Is it possible to create a link from a WebI Document table on a report tab, which when clicked displays another report tab in the same document?Answer:Intra-Document Linking, or linking from data on one report in a document to another report... Read More
WebI: UNH Banner Student Term Codes explained
Viewed 1554 times since Tue, Jun 21, 2016
Question:  What are the details of how UNH Banner Student term codes work, and how is "Current Term" determined?Answer:10 = Fall term30 = January term50 = Spring term70 = Summer term The year changes in the Fall.   For example, as of June 1, 2018... Read More
How to Change Your Default Browser in Windows 10
Viewed 1468 times since Tue, Jul 26, 2016
Edge is the Windows 10 default browser. It will not work with any UNH Enterprise Applications. Follow these steps to change your default browser: 1.       Click on the Start Menu.2.       Click on Settings in the Start Menu.3.      ... Read More
WebI Login Issues
Viewed 1458 times since Fri, Apr 1, 2016
I get an error message when I try to access the WebI login screen from the Gateway page or when I use a pre-saved bookmark OR I can see the WebI login page, but when I enter my userid and password, I get an error. Most Login issues are resolved by (1... Read More
WebI Resources
Viewed 1407 times since Fri, May 27, 2016
Question: Where can I find the various WebI-related quick guides and other assistance?Answer: The WebIntelligence Web Site is packed with resources to help you with WebI. There you will find the latest WebI news, and links to: The Report Reader... Read More
WebI: The page number variable (i.e. Page 4 of 12) will appear as #RECURSIVE when used in the body of the report
Viewed 1335 times since Tue, Nov 14, 2017
Issue: The page number variable (i.e. Page 4 of 12) will appear as #RECURSIVE when used in the body of the report. Details:In the past, WebI templates included a Page Number variable in the upper right-hand corner of a table called "Header Block" or ... Read More
WebI report prompts are out of order
Viewed 1233 times since Wed, Mar 23, 2016
Question:Why are my prompts listed in the wrong order in the Advanced Prompt window?Answer:The order of prompts in the Advanced Prompt window is controlled by the report creator.  The creator must open the report in Design mode and access the query.... Read More
WebI: Bookmark No Longer Works
Viewed 1081 times since Wed, Mar 23, 2016
Question: My WebI bookmark in my browser no longer works.  What should I do? Answer: Sometimes when WebI is upgraded, the URL for the Website has to be changed.  Bookmarked URLs will no longer work. Remove old WebI bookmarks and instead access WebI... Read More
WebI: How to Calculate Elapsed Time and Days
Viewed 1016 times since Wed, Nov 14, 2018
Question:When creating a WebI report, how do I calculate the days or time between two dates?Answer:There are two functions for calculating elapsed time and dates:  TimeBetween() and DatesBetween(). Both functions need: 1) A starting date and an... Read More
WebI: Scheduled Report Fails with a ’processDPCommandsEX’ API error (ERR_WIS_30270)
Viewed 957 times since Fri, Nov 30, 2018
Issue:My scheduled report failed to run.  I received the message, "An internal error occurred while calling 'processDPCommandsEX' API. (Error: ERR_WIS_30270)."  Environment:Scheduled WebI reports, starting in 4.2 SP6 Patch 200.Cause and... Read More
WebI: column headers on some reports became very tall
Viewed 931 times since Fri, Mar 25, 2016
Question:The column headers are very tall on a report, causing the report to generate many more pages than it should.  Why is this happening? Answer:This occurs if any of the table header columns has been shrunk to hide display of results and also... Read More
WebI: Can mobile properties or categories be used?
Viewed 930 times since Fri, Mar 25, 2016
Question:When I right-click a WebI report, or click a report and choose the "More Actions" menu, I see options for Mobile Properties and Categories.  Are those features I can currently use?Answer:Mobile reporting functionality and Categories has not... Read More
WebI: How to Position a Grand Total Block Relative to Prior Section
Viewed 922 times since Wed, May 3, 2017
Question:How can a Report Creator position a grand total block relative to a prior section? Answer:1) Switch from Page Mode to Quick Display Mode. This will give you more room to work.2) Switch from Design with Data to Design - Structure Only. This... Read More
WebI: I’m a WebI Report Creator. Why and how does a Report Creator use the Java Applet tool?
Viewed 921 times since Tue, Nov 14, 2017
Question:I'm a WebI Report Creator.  Why and how does a Report Creator use the Java Applet tool?Answer: Most of the functions Report Creators need are available in the HTML Design tool, which is much faster than the Applet tool and does not... Read More
WebI: Compatibility with Other Software (browsers, Java)
Viewed 896 times since Wed, Mar 23, 2016
Question:How do I know if the current version of WebI is compatible with the my browser (such as Internet Explorer (IE), Firefox, or Chrome), my Windows operating system, or my version of Java?Answer:Please refer to the WebI section of the ETS... Read More
WebI: Universe Not Found Error Received When Refreshing a Report
Viewed 880 times since Mon, Apr 30, 2018
Issue: When refreshing a report  why do I receive a "Universe Not Found" error? Cause:This message is received when you try to access a reporting area (Universe) which has not been authorized for your account.  Sometimes it is because somebody... Read More
WebI: Send button within an open report
Viewed 833 times since Wed, Mar 23, 2016
Question:Why is the Send button grayed out on the menu bar of an open WebI report? Answer:This is expected behavior.  You cannot Send from within a report; you must do so from the Document tab.  To send a report, follow these steps: Click the Save... Read More
WebI: Align tables to prevent one tables data from writing over another table’s space.
Viewed 784 times since Wed, Nov 14, 2018
Question:How can I align tables to prevent one table's data from extending into another table's space?Answer:Report Readers will have to notify their report designers or contact the EIM Team and request a new version of the report.There are... Read More
WebI: Concurrent Sessions or Licenses Exceeded Message
Viewed 725 times since Wed, Apr 6, 2016
Problem:You try to log in to WebI and receive an error message that says, "Account information not recognized: All of your system's Concurrent Access Licenses are in use at this time or your system's license key has expired. Try again... Read More
WebI: questions about Crystal reports and preferences
Viewed 650 times since Thu, Mar 24, 2016
Question:I see a "Crystal Reports" section within Preferences.  When I click the Crystal Reports section, there are several options that I can adjust.  Does that mean that I can run Crystal Reports from WebI?Answer:Crystal Reports are not... Read More
WebI Enterprise Authentication Login Requirement for KSC and PSU
Viewed 591 times since Wed, Jan 31, 2018
Question: The WebI Quick Start Guide instructs WebI users at Keene (KSC) and Plymouth (PSU) to set the Authentication to "Enterprise" when logging in.  I cannot login that way, but I can login if I set the Authentication to LDAP.  Is it okay for... Read More
WebI: Within 30 days of Deletion, a WebI Document can be Restored.
Viewed 569 times since Wed, Nov 15, 2017
Question: I just deleted a WebI document that I still need. How can I restore it?.Answer As long as you deleted the document less than 30 days ago, you can restore it by following these steps. Click on the left pane of the “Documents” tab of the... Read More
WebI: Advance Techniques for Breaks (Value-Based Breaks)
Viewed 547 times since Fri, Nov 16, 2018
Question:How do I group data and show subtotals for selected dimension values that are grouped in WebI? Answer:Value Based Breaks is a new feature introduced for report creators in version 4.2 SP6. This feature allows a user to group data displayed... Read More
WebI - Group Input Controls to Restrict Values Displayed
Viewed 504 times since Fri, Nov 9, 2018
QuestionHow do I create a set of input controls where the values selected in one control, limit the values listed in the next control? AnswerInput Controls can now be grouped so that data listed in one Input Control is filtered by the selection in a... Read More
WebI: Export or Schedule a Report to Excel Causes Compressed Data
Viewed 292 times since Tue, Nov 13, 2018
Problem:Occasionally, when a customer opens the Excel version of a scheduled or exported WebI report, the row height will be compressed and too short to display the data appropriately. Environment:WebI 4.2 SP6 Patch 200 HTML Export and Scheduling... Read More
WebI: Document Prompt Summary Webpage Not Found Error
Viewed 228 times since Tue, Nov 13, 2018
Problem:When creating a report with prompts in the HTML Design mode using Internet Explorer, when you try to add the predefined Document Prompt Summary from the Report Elements a "webpage cannot be found" error is returned. In Firefox and Chrome a... Read More
WebI: How Can I Learn About WebI’s Newest Report Creation Features?
Viewed 172 times since Wed, Nov 14, 2018
Question:With each WebI Update, new features are released. How do I learn about these new features so that I can create effective WebI Reports?Answer:The best way to find out what's new in WebI, or to find out more about an issue or error... Read More