Knowledge Base Sub-Categories

Reports Reports (15)
UNH IT Knowledge Base monthly reports
Knowledge Base Articles RSS Feed
Box Web New View
Viewed 772 times since Wed, Mar 8, 2017
New Box View: Here is our guide to the view, including a video from Box detailing many of the new features.                     Sharing and Collaboration: Sharing and Collaboration is now easier than ever,... Read More
Create a UNH IT Knowledge Base Template
Viewed 603 times since Wed, Feb 10, 2016
  This will guide you through creating an article for the UNH IT Knowledge Base, which runs on PHPKB v8.0. Overview of Templates Article templates are used as the basis for new content, logos, custom formatting, warnings, notices, and more They... Read More
How to Change Your Default Browser in Windows 10
Viewed 540 times since Tue, Jul 26, 2016
Edge is the Windows 10 default browser. It will not work with any UNH Enterprise Applications. Follow these steps to change your default browser: 1.       Click on the Start Menu.2.       Click on Settings in the Start Menu.3.      ... Read More
Create a UNH IT Knowledge Base Article
Viewed 448 times since Wed, Dec 23, 2015
This will guide you through creating an article for the UNH IT Knowledge Base, which runs on PHPKB v8.0.    Open up the admin dashboard at https://unh.edu/it/kb/admin/login.php Click on Articles → Add New Choose the article type Public:... Read More
FAQs for Graduating and Departing Students
Viewed 419 times since Fri, May 13, 2016
‘What Happens to My Email When I Graduate’ and Other Questions   Here are some frequently asked questions that come into the UNH IT Service Desk regarding access to IT resources after students leave the institution. When does my access... Read More
Using Tags for Box @ UNH
Viewed 344 times since Wed, Mar 8, 2017
Tagging Items in the New Box View -  Click here for current default Box view.   To tag an item Hover over the item you would like to tag, click the ellipses (...) to open the More Options menu. Alternatively, you can right-click the item. Under... Read More
Using Search in Box @ UNH
Viewed 228 times since Wed, Mar 8, 2017
Search   Searching for Files and Folders To search for a file or folder, click into the search bar shown in the center of the header. As you begin typing, suggested results will appear below the search bar. If one of the suggested results is the... Read More
August 2016- Knowledge Base Monthly Report
Viewed 225 times since Thu, Sep 1, 2016
These are the monthly statistics for the UNH IT Knowledge Base. If you have any questions regarding the data or wish to request additional information, please feel free to reach out to Kathi.derby@unh.edu or 603-862-5064. Read More
Using Favorites in Box@UNH
Viewed 222 times since Wed, Mar 8, 2017
Favorites Mark files and folders that you access often as Favorites, so that you can find them easily. These favorited Items will appear on your Favorites page. Mark as Favorite: Right-click the item (or click the ellipses (...)) Click Favorite  ... Read More
Knowledge Base Monthly Report- July 2016
Viewed 210 times since Mon, Aug 1, 2016
These are the monthly statistics for the UNH IT Knowledge Base. If you have any questions regarding the data or wish to request additional information, please feel free to reach out to Kathi.derby@unh.edu or 603-862-5064. Read More
Knowledge Base Monthly Report- October 2016
Viewed 178 times since Mon, Nov 7, 2016
These are the monthly statistics for the UNH IT Knowledge Base. If you have any questions regarding the data or wish to request additional information, please feel free to reach out to Kathi.Derby@unh.edu or 603-862-5064. Read More
September 2016- Knowledge Base Monthly Report
Viewed 174 times since Thu, Oct 6, 2016
These are the monthly statistics for the UNH IT Knowledge Base. If you have any questions regarding the data or wish to request additional information, please feel free to reach out to Kathi.Derby@unh.edu or 603-862-5064.   Read More
Retrieve Missing Documents from an "Old" Wildcat User Profile on a Domain-joined Workstation
Viewed 166 times since Wed, Jan 4, 2017
If you previously logged into a non-cluster workstation with your Wildcat account and saved data locally, you may run into an issue where your data is not available when you log in. If this is the case, contact your local IT support professional who... Read More
Knowledge Base Monthly Report- November 2016
Viewed 152 times since Tue, Dec 6, 2016
These are the monthly statistics for the UNH IT Knowledge Base. If you have any questions regarding the data or wish to request additional information, please feel free to reach out to Kathi.Derby@unh.edu or 603-862-5064. Read More
UNH IT Knowledge Base Monthly Report - December 2016
Viewed 151 times since Thu, Jan 5, 2017
These are the monthly statistics for the UNH IT Knowledge Base. If you have any questions regarding the data or wish to request additional information, please feel free to reach out to Kathi.derby@unh.edu or 603-862-5064. Read More
UNH IT Knowledge Base Monthly Report - February 2017
Viewed 128 times since Tue, Mar 7, 2017
These are the monthly statistics for the UNH IT Knowledge Base. If you have any questions regarding the data or wish to request additional information, please feel free to reach out to Kathi.derby@unh.edu or 603-862-5064. Read More
Emailing students in a concluded course
Viewed 78 times since Wed, Jun 28, 2017
How to use Webcat to email students After a mycourses course has concluded you can no longer use the email function within myCourses to email the students in that course.  If you want to communicate with those students go to Webcat and locate the... Read More