Zoom: An Overview of UNH Web Conferencing Software
UNH has a campus-wide license for Zoom, an easy-to-use web conferencing and web classroom platform that allows for real-time video and audio communication in events such as live class sessions, project meetings, job interviews, guest presentations, office hours, thesis committees, training sessions, and more. You can use Zoom to:
- Talk - conference with up to 100 people by computer or telephone
- See - high-quality, two-way video from all attendees
- Share - anything on your computer can be shared with the whole meeting
The combination of Zoom's powerful feature set, the integration of Zoom into myCourses, and its ease of use makes for a compelling case to use this product over other collaboration software on the market. Zoom supports a range of platforms including Windows, macOS, Linux, iOS, Android, and Blackberry. Anyone with a computer, tablet, or smartphone and an Internet connection, anywhere in the world, can be invited into your Zoom meeting. Below you will find a screen shot of a typical Zoom session and at the bottom of this page you will find some Zoom FAQ's and troubleshooting tips.
Users of other paid web conferencing products like GoToMeeting or WebEx are encouraged to switch to Zoom to save money. There are no direct costs to departments or individual users of Zoom. Departments using some features like toll-free call in numbers do need to pay for the charges they incur.
Frequently Asked Questions:
- Where can I go to log into Zoom @ UNH?
All UNH faculty, staff and students with AD and Wildcat accounts can log in at the UNH Zoom Home Page.
- Does everyone in a Zoom session need an account?
No-- only the session host needs an account.
- How many sites can join in a session?
100 sites per session. (Please fill in this request for larger events.)
- How do I share my screen in a meeting?
Zoom Support has great help articles.
- How do I schedule a meeting?
Scheduling a meeting documentation is here.
- Are there more video tutorials?
Yes-- the video tutorials here are quite good.
- Who can I ask about upgrading my camera or microphone?
The UNH Computer Store is ready to help with Zoom-recommended products. Zoom Support also keeps a list of compatible equipment and system requirements on this page.
- How do I fix my camera or microphone problems?
Follow this link to a video tutorial.
- Is there a Zoom test session I can join?
Yes-- joining this test session is a good troubleshooting step.
- Why do I have a poor Zoom connection?
Always use a wired connection to the Internet if you can or find wireless help here.
- Can I use my smartphone in a Zoom call?
Yes-- please follow this link to Zoom's mobile device support.
- I still can not connect. Who can I call?
Please start with Zoom Support @ 1-888-799-9666.