Xtender: Manually Change your Password

This tip is for anyone who needs to manually change their Xtender password.  

If you are not a Banner user (or you just want to manually change your password), use the steps below to manually change your Xtender password:

  1. Log into ApplicationXtender from the USNH Gateway page.
  2. On the application list, right-click the database name (for example, PROD, BPRD, XPRD, SETI, CORE, BTST) and select Change Password from the menu.
  3. The Change Password box appears.
  4. In the Current Password field, enter your current Xtender password.
    Note: If you are a new Xtender user and do not have a current password – or if you have forgotten your password – contact the UNH IT Service Desk at 862-4242.
  5. In the New Password field, enter a new Xtender password.
  6. In the Confirm New Password field, enter the same new Xtender password that you entered in the previous step.
  7. Click the OK button.
  8. Click through the acknowledgement messages.
  9. Log out of Application Xtender

 For more tips on using Xtender, visit http://www.usnhgateway.org/ >> Documentation >> Xtender. Or, search for Xtender right here in the UNH IT Knowledge Base.

 If you have questions, please complete an online Document Management technical support form at https://td.unh.edu/TDClient/Requests/ServiceDet?ID=131  or call the IT Service Desk at (603) 862-4242.


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  • Author: Jessica Michelsen
  • Department: Enterprise Technology Services
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