Xtender: Copy email from Outlook into Xtender

This tip is for anyone using the web version of Xtender and an installed version of Outlook (not Outlook Web App).

Need to save an email from Outlook into Xtender? You can easily copy and paste it into Xtender.

Here’s how:

  1. Start with both Xtender Web Access and Outlook open. In Outlook, you should be looking at the list of email. In Xtender, you should be looking at the Application List.
  2. In Outlook, right-click on the closed email and select Copy.
  3. Switch to Xtender.
  4. In Xtender, right-click on the appropriate application and select New Document.
  5. Click the Page Menu button and follow the menu path: New Page >> Clipboard Paste Special >> Append.
  6. Select Message File (*.msg), and click the OK button.
  7. If you wish to index the document immediately, click the New button to open the indexing screen and index as you normally would. (Note: If you simply close the document you just imported – without indexing it, it will wait patiently for you on the Batch List.)

These steps work for copying in an attachment from an email as well. In step 2, open the email and right-click the attachment. Then, select Copy.

For more tips on using Xtender, visit http://www.usnhgateway.org/ >> Documentation >> Xtender.

If you have questions, please complete an online Document Management technical support form at https://itsupport.unh.edu/docmanagement/ or call the IT Service Desk at (603) 862-4242.

Custom Fields
  • Author: Jessica Michelsen
  • Department: Enterprise Technology Services
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Xtender: Adjust IE Pop-Up Blocker
Viewed 559 times since Fri, Apr 29, 2016
Outlook Troubleshooting Steps
Viewed 1 times since Wed, Jul 22, 2015
Xtender: Install Web Components
Viewed 997 times since Tue, Jan 26, 2016
Viewed 1096 times since Wed, May 13, 2015
Banner Configuration Information for New Users
Viewed 988 times since Tue, May 12, 2015
SharePoint Quick Reference Guide
Viewed 1777 times since Fri, Sep 4, 2015
Time Reports for Groups Submitting Time
Viewed 322 times since Thu, May 5, 2016
Xtender: Install pdfFactory Pro
Viewed 1470 times since Tue, Jan 3, 2017
ID Look-up Tool FAQ
Viewed 1108 times since Tue, May 12, 2015
Viewed 638 times since Tue, May 12, 2015