Vendor Contracts: Privacy, Security Review and NDA
Privacy Considerations for UNH IT Vendor Contracts
Contracts for information technology services establish important expectation and requirements. Included in these must be appropriate levels of protection of information and privacy. The UNH IT Vendor Contracts Guidelines help you ask important questions and should be used when developing, reviewing and/or updating a contract. Read UNH Guidelines for Safeguarding Privacy When Sharing Data With Third Parties
Technology Vendor Security Review (Vendor Contracts Questionnaire)
Technology vendors which would host UNH information on non-UNH servers must demonstrate compliance with UNH’s Application and/or Service Provider Standards by responding in writing to the appropriate security review questionnaire. Different versions of the questionnaire are available for confidential and public-only information. Vendors which provide applications that would be installed on UNH servers so that all data remains hosted at UNH are not required to undergo a security review.
To determine if a review is required, please contact ISS .
In order to facilitate a review in a timely and controlled manner, ISS recommends the UNH person or department interested in the vendor's technology services review the Vendor Contracts Security Review process document and takes the following actions:
- Ensure that the vendor understands the review requirement and instruct the vendor to fill out the questionnaire responses as completely as possible. Incomplete or missing responses will cause delays in the review.
- Ask the vendor to provide as much supporting documentation as possible, including (for example) copies of the vendor's security program, business continuity plan, certifications or audit results, or user agreement.
- Ask the vendor for explicit target dates for when they will submit the answers and notify ISS.
- If clarifications are necessary, agree with the vendor on at least two additional dates for when UNH will return clarification questions and when the vendor will return updated answers. The agreed on dates should give the vendor two weeks for each update; give those dates to ISS well in advance so that we can schedule the additional reviews. Allow one week for each ISS review.
Technology vendors are required to complete and return an NDA prior to pre-contract negotiations with the university and/or if the vendor will be provided access to UNH data, for example, to facilitate application configuration or installation.