Troubleshooting configuring for UNH-Secure

If your device does not contain settings for WPA2-Enterprise it will not be capable of joining the UNH-Secure network. In such cases, contact your device vendor for support.

In most cases running the configuration applet located at https://wifi.unh.edu will configure your device for use on the UNH-Secure wireless network. If, for some reason, that applet is unable to configure your device, there are a few troubleshooting steps that you can try:

1) Remove any existing "UNH-Secure" wireless profile. (See http://www.unh.edu/it/kb/article/wifi-faq.html for specifics,) and then re-run the applet.

 or

2) Try running the applet using the "Other Operating Systems" option (see below.)

If those two options (or both in conjunction) do not resolve your problem, please contact the UNH IT Service Desk at 603-862-4242 or submit a ticket on the "Report An Issue" web form.

 

 

 

Then...

Then follow the on screen instructions.

If those two options (or both in conjunction) do not resolve your problem, please contact the UNH IT Service Desk at 603-862-4242 or submit a ticket on the "Report An Issue" web form.

Custom Fields
  • Department: Network Operations
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Google Home - Set-up on UNH Public
Viewed 1681 times since Wed, Mar 21, 2018
How to access UNH Secure on a Chromebook
Viewed 578 times since Tue, Aug 21, 2018
UNH Wireless Configuration Instructions
Viewed 1084 times since Mon, Oct 1, 2018
What Sort of Speeds Can I Get on UNH Wifi?
Viewed 754 times since Thu, Aug 24, 2017
Gaming on the UNH Network
Viewed 3462 times since Thu, Jun 4, 2015
Why Won’t My WiFi Printer Work?
Viewed 1843 times since Mon, Aug 31, 2015
UNH Network Registration
Viewed 6665 times since Thu, Jun 4, 2015
Configuring a Chromecast on the UNH Wireless Network
Viewed 817 times since Tue, Oct 16, 2018
On-Boarding an Amazon Echo or Dot to UNH-WiFi
Viewed 4198 times since Tue, Jan 23, 2018
Wireless Coverage
Viewed 1721 times since Fri, Jun 5, 2015
MENU