Password Change Process Modifications for Sophos Encryption users

*This process applies to Sophos SafeGuard users only.  Users who have Sophos with BitLocker do not need to follow this process.*

After users have completed the password change process on the Accounts page, but *before* they reboot the computer, they must perform a “Synchronize” with Sophos. This action will synchronize all keys and certificates associated with the user’s AD account with the locally cached copy within the Sophos installation on the desktop.

To perform the ‘Synchronize’ function:

Have the user right-click the Sophos icon and select ‘Synchronize’, as shown:

Once synchronization is completed, users may reboot the computer and complete the password change process as documented.

Custom Fields
  • Department: Accounts
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Banner Configuration Information for New Users
Viewed 1085 times since Tue, May 12, 2015
Account Deactivation Information
Viewed 1219 times since Mon, May 11, 2015
Accounts: How do I claim my UNH Account?
Viewed 580 times since Fri, Apr 1, 2016
How do I log in to the International Travel Registry?
Viewed 821 times since Thu, Jun 11, 2015
Remedy FAQ
Viewed 777 times since Tue, May 12, 2015
WebI Account FAQ
Viewed 1848 times since Tue, May 12, 2015
How to use Web Information Systems for Employees (WISE) as a student employee
Viewed 690 times since Fri, Dec 16, 2016
UNH Policies Affecting Accounts
Viewed 603 times since Wed, May 13, 2015
Accounts: About UNH Active Directory Accounts
Viewed 1064 times since Mon, Apr 11, 2016
Accounts: How can I get access to the Email account or files of another user or someone who has been terminated
Viewed 966 times since Fri, Feb 26, 2016
MENU