Outlook Web Access: Turn Clutter ON/OFF

What is Clutter?

Clutter is a feature designed to move low priority messages out of your Inbox and into their own folder, saving you time when you scan for important messages. Clutter has just started sorting your incoming email. When Clutter sees an item you’re likely to ignore, it will move the item into the Clutter folder.

Just keep using email as usual and Clutter will learn which messages aren’t important to you.

From time to time, Clutter might get it wrong. You can quickly scan the folder and move any messages that shouldn’t be there back to the inbox. Clutter will learn from this and do better next time.  You will get summary emails every morning for what has been sorted to Clutter.

undecidedAnd if you find Clutter isn't for you, you can turn it off any time. wink

 

Turning  Clutter ON/OFF

 

 

screenshot of mail icon

 

  • Go to Settings Settings: update your profile, install software and connect it to the cloud > Options > Mail > Automatic processing > Clutter.

 

screenshot of options

 

 

  • OFF - Select Don’t separate items identified as Clutter, and then click  SaveSave.

 

  • ON - Select “Separate items identified as Clutter”, and then click  SaveSave.
 
The Clutter folder remains in Outlook after you turn off Clutter feature. If you don’t want the folder listed under your Mailbox, move the emails from Clutter to other folders, as appropriate, and then right-click the Clutter folder and choose Delete Folder.

 

Custom Fields
  • Department: Enterprise Collaboration & Messaging
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
How To Add/Update your Photo in Outlook
Viewed 2480 times since Tue, Jul 26, 2016
Configuring Exchange on your iOS device
Viewed 5814 times since Tue, Sep 22, 2015
Skype for Business 2015 Video Calls
Viewed 989 times since Mon, Sep 14, 2015
How to Share a Calendar in Outlook Web App
Viewed 955 times since Wed, Aug 19, 2015
Microsoft Lync collaboration tool
Viewed 1055 times since Thu, Apr 2, 2015
Student Email - WildcatsMail Configuration
Viewed 7008 times since Tue, Jun 2, 2015
How can I record and change greetings in Unified Messaging?
Viewed 2708 times since Tue, Sep 22, 2015
Skype for Business 2015 Contacts, Presence, and IM
Viewed 1636 times since Mon, Sep 14, 2015
Exchange Online Archive Policy - Outlook
Viewed 2437 times since Tue, Mar 29, 2016
Outlook Profile
Viewed 130 times since Thu, Feb 8, 2018
MENU