Outlook Web Access: Turn Clutter ON/OFF

What is Clutter?

Clutter is a feature designed to move low priority messages out of your Inbox and into their own folder, saving you time when you scan for important messages. Clutter has just started sorting your incoming email. When Clutter sees an item you’re likely to ignore, it will move the item into the Clutter folder.

Just keep using email as usual and Clutter will learn which messages aren’t important to you.

From time to time, Clutter might get it wrong. You can quickly scan the folder and move any messages that shouldn’t be there back to the inbox. Clutter will learn from this and do better next time.  You will get summary emails every morning for what has been sorted to Clutter.

undecidedAnd if you find Clutter isn't for you, you can turn it off any time. wink

 

Turning  Clutter ON/OFF

 

 

screenshot of mail icon

 

  • Go to Settings Settings: update your profile, install software and connect it to the cloud > Options > Mail > Automatic processing > Clutter.

 

screenshot of options

 

 

  • OFF - Select Don’t separate items identified as Clutter, and then click  SaveSave.

 

  • ON - Select “Separate items identified as Clutter”, and then click  SaveSave.
 
The Clutter folder remains in Outlook after you turn off Clutter feature. If you don’t want the folder listed under your Mailbox, move the emails from Clutter to other folders, as appropriate, and then right-click the Clutter folder and choose Delete Folder.

 

Custom Fields
  • Department: Enterprise Collaboration & Messaging
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Show the "From" and "Bcc" Fields in Outlook Web App
Viewed 6775 times since Wed, May 27, 2015
How to set Automatic Replies in Exchange
Viewed 2262 times since Mon, Mar 28, 2016
Skype for Business 2015 - Logging In
Viewed 6482 times since Mon, Sep 14, 2015
How To Filter Bulk Mail in OWA (Outlook Web App)
Viewed 3435 times since Wed, Jun 22, 2016
Access Public Folders in Outlook Web App
Viewed 4783 times since Mon, Jun 15, 2015
Outlook Troubleshooting Steps
Viewed 1 times since Wed, Jul 22, 2015
Why was the email I tried to send marked as spam?
Viewed 616 times since Fri, Oct 6, 2017
FairPoint Phone Books Online
Viewed 3762 times since Mon, Oct 19, 2015
How To Add An Exception To The Bulk Rule Filter
Viewed 605 times since Mon, Aug 28, 2017
Student Email - WildcatsMail FAQ
Viewed 10426 times since Fri, Feb 5, 2016
MENU