Installation Instructions for VirtualBox-based Windows 10
The University of New Hampshire has licensed both Windows 10 Education and Microsoft Office for all of the staff. Under this agreement, students are licensed to upgrade their computers to Windows 10 and to install Microsoft Office under the Office 365 program.
The upgrade license for Windows 10 Education also includes the rights for Macintosh computer owners to “upgrade” their computer by creating a virtual machine that is running Windows 10. Academic Technology has created a Windows 10 virtual machine image using the VirtualBox application. We are making this image available to students as a convenience. The copy of Windows 10 and Microsoft Office on this virtual machine are unlicensed, and students who choose to use it will have to complete the process of installing the software and then properly licensing it.
Running a virtual machine inside of the macOS operating system requires significant resources. If you are going to use this virtual machine on your Mac, your computer must meet the following minimal requirements:
- 8 GB memory
- 50 GB free disk space
More memory than the minimums will likely increase your computer’s performance when running VirtualBox.
Users with less than 8GB of memory may find that their installation of Windows is extremely slow. It is recommended that those encountering a slow experience utilize the Student Computing Clusters which will have all academic applications already installed on them.
You can obtain VirtualBox free-of-charge from Oracle via the website virtualbox.org. Download the most recent release of VirtualBox for macOS using the link provided on the site’s download page:
The program will download as a .DMG disk image. Double-click the disk image to mount it, then run the VirtualBox.pkg to install it on your computer. Proceed through the installer accepting the defaults and entering your computer’s administrator account username and password when prompted.
When installing VirtualBox, the program may ask for you to allow the program. If prompted, select Allow. If this prompt does not appear and the installation fails, click the Apple menu in the top left corner, select System Preferences..., then open the Security & Privacy section. If there is an "Allow" button displayed, click the Allow button.
PLEASE NOTE: Many users running macOS 10.14 Mojave will not be able to make this prompt appear, and thus cannot install VirtualBox. If you encounter this error, please visit the Academic Technology Support Center located in Dimond library for further assistance.
Installing the Windows 10 Virtual Machine
The next part of the process is to obtain the pre-configured Windows virtual machine. Do not proceed to these steps until you have downloaded and installed VirtualBox.
- Connect to the repository for the installation files from Box at https://unh.box.com/v/unh-academic-apps. This folder is accessible to all UNH account holders, but you may have to login with your UNH username and password to gain access.
- Open the folder for the Windows VM software.
- You will see an archive for the software. In this case, it will be a .OVA virtual machine archive file. Download this by clicking on the item and then clicking on the Download button that appears in the middle of the browser window. Be sure to Download the .OVA archive to your computer. Do not Open it from the location. Downloading may take a long time if you are on a slow network connection as this is a very large file. Even on the UNH network, the download will take 8 to 10 minutes.
- Once the download has finished, locate the .OVA archive. Typically it is in the Downloads folder in your user folder on the computer. Double-click on the Windows 10 Education – UNH.ova file.
- VirtualBox should open automatically and prompt you to import the new virtual machine appliance. Accept the defaults and click the Import button. Importing the virtual machine will take several minutes.
- You can start your Windows 10 virtual machine at this time by selecting the item named Windows 10 Education – UNH in the list of virtual machines in VirtualBox and clicking the green Start arrow.
You will need to do this process of downloading and installing the virtual machine only once. In the future when you need to run Windows applications, you can launch VirtualBox directly from the Applications folder and then just start the Windows 10 Education – UNH virtual machine.
Licensing the Windows 10 Operating System
License keys for Windows 10 Education are distributed to students via the Kivuto OnTheHub service, which is hosted outside of UNH. These instructions assume that you have never used this service before. If you have already used it, then instead of registering, just proceed with signing in with your existing account.
Note that during the process of getting this key from the Kivuto OnTheHub service, you will be prompted to purchase additional services. None of these are required. You do not need to pay anything to get the Windows 10 product key.
Detailed instructions for accessing the Windows 10 Education product key are available in the UNH IT knowledge base: https://www.unh.edu/it/kb/article.php?id=1633. Follow these instructions to completion.
When you complete the process, put your Windows 10 product key in a safe place. You will only have access to it via the Kivuto website for 30 days. Your key, though, never expires and would be needed if you needed to reinstall or reactive Windows 10 later.
To use your license key to properly active Windows 10:
- Access the Settings for Windows 10 by clicking on the Start Menu and then clicking on the small, white gear icon.
- At the bottom of the Settings window should be a message that says “Windows isn’t activated. Activate Windows now.” as a blue link. Click that link.
- In the Activation window, click the Change product key button.
- Enter your Windows 10 Education product key that you obtained and click Next.
Click the Activate button to complete the process. Activation should happen automatically via the Internet within a few moments.
Licensing Microsoft Office
The copy of Microsoft Office that is pre-installed in the virtual machine is setup to be licensed via the Office 365 service, just the same as any other copy of Office that you can download and use on your own. For more details on the Office 365 program at UNH, see https://www.unh.edu/it/kb/article/microsoft-office-365-professional-plus-for-students-faculty-and-staff-faq.html.
To active your copy of Office 365 within the virtual machine:
- Launch Word 2016 or any other Office application via the Windows Start Menu.
- You will be prompted to Activate Office. Enter your UNH email address and then click the Next button.
- If prompted as to the type of email account, select the Work or school account option.
- Login with your normal UNH password.
You will be asked if you want to add the account to Windows. You can click Yes or Skip for now as you see fit.
You can continue to use your Windows VM once it is setup and activated properly. If you need other Windows applications, you can install them on the virtual machine, just as if it was a real Windows computer.
We recommend you keep VirtualBox and the Windows VM on your computer even after your current course is complete. If you need to use Windows software in the future in another course, it is far similar to just open your existing Windows VM than to go through the process of getting it setup again and possibly having to contact Microsoft to get approval to reuse your product code for a new installation.