How to turn on/off text and email notifications for Unified Messaging

Users can receive text or email notifications about missed calls and voice messages on their mobile phone.  You can also receive notifications when people call you and don't leave a voice message.

 

To turn on or off Text Message Notifications:

  • start by going to the Phone settings in Outlook Web Access (OWA).
  •  After logging into your OWA account go to the top right corner and click the gear icon to bring down the drop down menu, click Options.

 

  • On the left hand side under options click phone and then text messaging.

 

 

 

  • If you see Turn on notifications or Set up text messaging, text messaging notifications aren’t turned on for you yet. To turn them on, start the setup process and follow the instructions.
  •  To turn off text messaging notifications, click Delete settings.
  •  To change the phone number that’s used for text messaging notifications, click Change notifications phone number or Edit text messaging settings and follow the instructions.

 

To receive an email message when you miss a phone call:

  • Click on the Voice mail tab and scroll down until you see notifications on the right hand side. Select which option you want and click save at the bottom left.

Custom Fields
  • Department: Enterprise Collaboration & Messaging
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
How can I listen to voice mails in Unified Messaging system?
Viewed 713 times since Wed, Jul 29, 2015
How To Add An Exception To The Bulk Rule Filter
Viewed 113 times since Mon, Aug 28, 2017
Access Public Folders in Outlook Web App 2013
Viewed 2551 times since Mon, Jun 15, 2015
How to find the email header in Outlook
Viewed 1717 times since Tue, Jan 19, 2016
Request an update to the Global Address List in Outlook
Viewed 107 times since Fri, Sep 1, 2017
How To Filter Bulk Mail in OWA (Outlook Web App)
Viewed 1543 times since Wed, Jun 22, 2016
Create Automatic Reply For Public Folder
Viewed 522 times since Thu, May 18, 2017
What to do if..."Delivery has failed to these recipients or groups"
Viewed 5150 times since Wed, Mar 2, 2016
Skype for Business 2015 Video Library
Viewed 639 times since Mon, Sep 14, 2015
Exchange Online Archive Policy - Outlook
Viewed 1789 times since Tue, Mar 29, 2016
MENU