How to turn on/off text and email notifications for Unified Messaging

Users can receive text or email notifications about missed calls and voice messages on their mobile phone.  You can also receive notifications when people call you and don't leave a voice message.

 

To turn on or off Text Message Notifications:

  • start by going to the Phone settings in Outlook Web Access (OWA).
  •  After logging into your OWA account go to the top right corner and click the gear icon to bring down the drop down menu, click Options.

 

  • On the left hand side under options click phone and then text messaging.

 

 

 

  • If you see Turn on notifications or Set up text messaging, text messaging notifications aren’t turned on for you yet. To turn them on, start the setup process and follow the instructions.
  •  To turn off text messaging notifications, click Delete settings.
  •  To change the phone number that’s used for text messaging notifications, click Change notifications phone number or Edit text messaging settings and follow the instructions.

 

To receive an email message when you miss a phone call:

  • Click on the Voice mail tab and scroll down until you see notifications on the right hand side. Select which option you want and click save at the bottom left.

Custom Fields
  • Department: Enterprise Collaboration & Messaging
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Icons in the Outlook Global Address List
Viewed 4190 times since Tue, Aug 2, 2016
Email Protection with Proofpoint
Viewed 655 times since Tue, May 3, 2016
Manually Configure Exchange Auto Discover
Viewed 1390 times since Mon, Jan 25, 2016
Changing How an Exchange Room Resource Processes Meeting Requests
Viewed 877 times since Thu, Sep 17, 2015
How To Add An Exception To The Bulk Rule Filter
Viewed 36 times since Mon, Aug 28, 2017
Request an update to the Global Address List in Outlook
Viewed 46 times since Fri, Sep 1, 2017
Skype for Business - Frequently Asked Questions
Viewed 1162 times since Mon, Sep 21, 2015
Outlook Troubleshooting Steps
Viewed 1 times since Wed, Jul 22, 2015
How can I use Unified Messaging to manage my UNH Exchange account and comply with NH’s hands-free laws?
Viewed 296 times since Wed, Jul 29, 2015
MENU