How to download the Global Address List

For PC Outlook clients  2013/2016


  1. Go to  File - located in the top left of the client.


  2.  Select Accounts Settings > Download Address Book.

    3.  Select OK. The most recent copy of the GAL will start to download and can take up to 15 mins to complete.

    If you are having trouble, try running Microsoft SARA.

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  • Department: Enterprise Collaboration & Messaging
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