How to Clear Java Cache

Most  USNH Enterprise applications use Java. If an Enterprise Application such as FAMIS or AppMan is not allowing you to log in, or is behaving strangely, clearing the Java cache through the Java Control Panel can help solve the problem.

See instructions below based on Operating System:

Windows

How to find Java Control Panel on Windows - https://www.java.com/en/download/help/win_controlpanel.xml

How to clear Java cache on Windows - https://www.java.com/en/download/help/plugin_cache.xml

 

Mac OS X

How to find Java Control Panel on Mac - https://www.java.com/en/download/help/mac_controlpanel.xml

How to clear Java cache on Mac - https://www.java.com/en/download/help/mac_java_cache.xml

 

Example problems that can be solved by clearing Java cache

FAMIS – If a user is unable to log into FAMIS after FAMIS upgrade or other system work, please have the user clear their Java cache and try logging in again.

AppMan – If you receive an error about the Client.jnlp version being the wrong version, or a version mismatch, then you must go into the Java Control Panel utility and clear the Java cache.

Custom Fields
  • Department: Enterprise Technology Services
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
How to Change Your Default Browser in Windows 10
Viewed 578 times since Tue, Jul 26, 2016
Xtender: Grad School applications and the Xtender upgrade
Viewed 498 times since Fri, Jan 22, 2016
ID Look-up Tool FAQ
Viewed 1196 times since Tue, May 12, 2015
Time Reports for Groups Submitting Time
Viewed 360 times since Thu, May 5, 2016
WebI Account FAQ
Viewed 1827 times since Tue, May 12, 2015
Xtender: Copy or move pages from one document to another
Viewed 609 times since Fri, Jan 15, 2016
Remedy FAQ
Viewed 768 times since Tue, May 12, 2015
Installing Internet Explorer 11 via Configuration Manager
Viewed 1827 times since Fri, Dec 11, 2015
Document Imaging/Xtender Account FAQ
Viewed 932 times since Tue, May 12, 2015
SharePoint Quick Reference Guide
Viewed 1880 times since Fri, Sep 4, 2015
MENU