How To Add An Exception To The Bulk Rule Filter

You can add an exception to the Bulk Filter Rule to allow a desired email address to not get filtered.

1.In Outlook Web App click the Gear Icon and then select Options

OWA Options Gear

2. Select Organize Email. Select the Bulk Rule and then click the pencil icon to edit.


3. Select add exception.

  • If the email address you want to allow through never changes then select it was sent or receivedreceived from... >  type in the email address.
  • If the email is coming from an address that isn't always the same (Ex. Our IT News Letter is sent from an third party and doesn't have a constant address) then select it includes these words > in the subject > Enter the subject and click ok.
  • Save the rule and you are finished.










Custom Fields
  • Department: Enterprise Collaboration & Messaging
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Skype for Business 2015 Contacts, Presence, and IM
Viewed 1207 times since Mon, Sep 14, 2015
How can I record and change greetings in Unified Messaging?
Viewed 1769 times since Tue, Sep 22, 2015
Managing an Exchange Distribution List in the Outlook Web App
Viewed 13547 times since Fri, Sep 11, 2015
Adding a Shared Mailbox in Outlook
Viewed 23733 times since Wed, Sep 23, 2015
How to find the email header in Outlook
Viewed 1716 times since Tue, Jan 19, 2016
How to fix Outlook constantly prompting for password
Viewed 46842 times since Tue, Jan 12, 2016
Skype for Business 2015 - Installation
Viewed 7131 times since Mon, Sep 14, 2015
How To Filter Bulk Mail in OWA (Outlook Web App)
Viewed 1542 times since Wed, Jun 22, 2016
Set Permissions on your Calendar in Outlook Web App
Viewed 1650 times since Wed, Aug 19, 2015