How do I clear my web browser’s cache, cookies, and history?

Note: Clearing your web browser's cache, cookies, and history may remove some data that you wish to keep.

Desktop Browsers:

Firefox:

  1. Click on the Menu button (looks like three horizontal lines above each other).
  2. Click on Options.
  3. Click on Privacy.
  4. Click on “clear your recent history”.
  5. Select Everything on the dropdown next to “Time range to clear:”.
  6. Select Offline Website Data and Site Preferences.
  7. Click on Clear Now.
  8. Quit Firefox and re-open.

Chrome:

  1. In the browser bar, enter:
     chrome://settings/clearBrowserData
  2. Select the following:
    1. Browsing history
    2. Download history
    3. Cookies and other site and plug-in data
    4. Cached images and files
    5. From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.
  3. Click Clear browsing data.
  4. Quit Chrome and re-open

Internet Explorer:

  1. Click on Start.
  2. Go to Control Panel.
  3. Click on Network and Internet.
  4. Click on Internet Options.
  5. Click on Delete – located under the heading: Browsing History on the General tab.
  6. Select all the options.
  7. Click on Delete.
  8. Click OK and close out of Control Panel.

Safari:

  1. From the Safari menu, select Clear History and Website Data....
  2. Select the desired time range, and then click Clear History.
  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.
     

Mobile Browsers:

Android:

The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser. However, you should be able to clear your cache and data from your application management settings menu:

  1. Go to Settings and choose Apps or Application Manager.
  2. Swipe to the All tab.
  3. In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
  4. Quit all browsers and re-open.
     

Chrome on Android:

  1. Touch Chrome menu > Settings.
  2. Touch (Advanced) Privacy.
  3. Touch Clear browsing data.
  4. Quit all browsers and re-open.
     

Safari on iOS:

  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data and confirm.
  4. Quit Safari and re-open.
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